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1.0 - 3.0 years

3 - 5 Lacs

kottayam

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About the Role: "Service Planner is an important anchor person in the branch who is accountable for planning, scheduling, assigning, managing technicians time to maximize profitability and productivity. The person will report to the AOM/OM / Assistant Branch Manager/Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders." Job Responsibilities: To know and develop proficiency in handling internal company software platforms, ie. iCABS, SCP and any other systems that may be introduced. Must have a good knowledge of the branch territory. To ensure that the Service Companion usage is maximised for all the service deliveries should be always above 95% Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch To ensure that all the service companion devices are active and in use. All the devices should be active 100% at any given point of time Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints. Pending visits should be negligible (Service backlogs). Emphasis on "On Time planning Liaise with the Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely. Ensure customer service-related complaints or termination notifications/STOP Services are attended to effectively and promptly. Manage service documentation and ensure all customer/technician s feedback are followed up with actions Enter correct (error free) consumption data and TOS in the SCP to ensure command centre account profitability reflects correct data customer wise. Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner Coordinate with the IT team for new users, device issues etc. Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity. Follow callout process so as to ensure that the complaints are delivered only after raising the ticket Review service reports with OM, OE and BM and highlight areas of concern critical backlog and weekly trend to manager. Reviews and provides service compliance updates daily. Assist help AOM / OM / Assistant Branch Manager / Branch Manager in monitoring Technician service productivity and efficiency related KPIs Maintain positive working relationship and effective communication with Sales Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time routine requirements Utilise the Route technicians for jobbing only after the route technicians routine services are delivered Expected to be knowledgeable about company safety policies and safety (SRA) requirements on the job, be able to read and understand company policies Any unresolved issues should be quickly elevated to the next level of management for prompt resolution Any other similar duties as and when specified by the manager REPORTING Daily, weekly monthly (SOS) State of Service for Branch. Residential GSS SOS should also be the priority Weekly reporting of pending jobs, ageing profiles to ABM/BM Monthly reporting of technician wise trends. Maintain State of Service and productivity data per technician Maintain visibility on complaints received and report on all call outs / critical incidents received from branch. Annual Leave planning of technicians Ensure that each technician service productivity is achieved as per set targets Key Result Areas: On time service planning with ZERO pending services every month Monitoring SCP active devices & Usage on weekly basis Minimum expectancy on SCP active device(100%) & usage >95% Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned by the branch Minimizing service backlog (meet our contractual obligations) Competencies (Skills essential to the role): Be decisive Attention to details and accuracy Planning & organizing Analytical skills Customer oriented Negotiation skills Ability to work patiently in a dynamic service environment Educational Qualification / Other Requirement: Minimum graduation with 1 to 3 years of relevant experience of managing team Basic computer skills - for reporting/work management (Advanced computer skills would be an added advantage) Communication - speaking on phone to external customers & internally with technicians, other Operations colleagues. Knowledge of territory which is handled for planning Occasional Travel required within the Division Liaise with the Operations Manager, Operations Executive, Service Supervisors to establish service requirements and provide information, assurance and advice as required Communicate all service issues in a timely manner to the ABM/BM, Operations Manager Role Type / Key working relationships: Individual contributor role External- Customers and customer representatives Internal - Sales, Operations, Business support functions What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .

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2.0 - 4.0 years

4 - 6 Lacs

kolkata

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Country: India Location: Godrej Genesis, Smart Works, 7th Floor, Plot No. XI, Block EP & GP, Sector V, Salt Lake City, Bidhannagar,KOLKATA-700091, India Regular maintenance of Equipment. 2) Prompt action on the callbacks./ Troubleshooting. 3) Comply with FPA and EH&S standards. 4) Reducing the number of call back in the given area. 5) Monitor equipment and repair schedule 6) Build customer rapport. 7) Look for potential T- order if any. 8) Would be responsible for handling 100 120 units. 9) Both shifting duty( day or night) Education: Diploma in Electrical/ Mechanical Work Experience: 2-4 Years of experience in Elevator Industry Candidate Location: Local from Kolkata .

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5.0 - 9.0 years

7 - 11 Lacs

kolkata

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Date Posted: 2025-09-04 Country: India Location: Godrej Genesis, Smart Works, 7th Floor, Plot No. XI, Block EP & GP, Sector V, Salt Lake City, Bidhannagar,KOLKATA-700091, India Major repair-- Rope sheave , gear, motor, CSB , bearing replacement. .

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5.0 - 9.0 years

7 - 11 Lacs

kolkata

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Date Posted: 2025-09-04 Country: India Location: Godrej Genesis, Smart Works, 7th Floor, Plot No. XI, Block EP & GP, Sector V, Salt Lake City, Bidhannagar,KOLKATA-700091, India Job Title Field Executive-Service Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity Otis is growing and is looking for a maintenance mechanic for one of our entities located in Kolkata Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship .

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2.0 - 7.0 years

4 - 9 Lacs

tonk, jaipur

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POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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0.0 - 3.0 years

2 - 5 Lacs

chennai, coimbatore

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Date Posted: 2025-05-31 Country: India Location: No: 6, Lakshmipuram, Ganapathy, Coimbatore - 641 006, India J Job Title Field Executive Service Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity Otis is growing and is looking for a maintenance mechanic for one of our entities located in Coimbatore. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful Reference qualifications that are required for maintenance mechanics in your country Hold a drivers license You have at least 24 months of experience in the elevator sector. You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone. The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. .

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2.0 - 4.0 years

4 - 6 Lacs

puri, patna, new delhi

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Date Posted: 2025-09-01 Country: India Location: 101 Mahils Prem Kunj, 1st Floor, Sahdeo Mahato Marg, Santusti Path, Boring Road, Sri Krishna Puri, Patna - 800013, Bihar, India Job Title Field Executive- Service Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity Otis is growing and is looking for a maintenance mechanic for one of our entities located in Patna, Bihar. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship 1 ) Regular maintenance of Equipment. 2) Prompt action on the callbacks./ Troubleshooting. 3) Comply with FPA and EH&S standards. 4) Reducing the number of call back in the given area. 5) Monitor equipment and repair schedule 6) Build customer rapport. 7) Look for potential T- order if any. 8) Would be responsible for handling 100 120 units. Education: Diploma in Electrical/ Mechanical Work Experience: 2-4 Years of experience in Elevator Industry We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. Apply today to join us and build what s next! .

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5.0 - 9.0 years

7 - 11 Lacs

siliguri, jalpaiguri

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Date Posted: 2025-08-22 Country: India Location: Ground Floor (G6), MLA House, Sevoke Road, Ward No-41, Siliguri, Jalpaiguri - 734001, West Bengal 1 ) Regular maintenance of Equipment. 2) Prompt action on the callbacks./ Troubleshooting. 3) Comply with FPA and EH&S standards. 4) Reducing the number of call back in the given area. 5) Monitor equipment and repair schedule 6) Build customer rapport. 7) Look for potential T- order if any. 8) Would be responsible for handling 100 120 units. 9) Candidate must know two wheeler driving. .

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2.0 - 7.0 years

4 - 9 Lacs

tambaram, chennai

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Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None .

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5.0 - 11.0 years

6 - 7 Lacs

madurai

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Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful Reference qualifications that are required for maintenance mechanics in your country

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2.0 - 7.0 years

2 - 5 Lacs

nashik

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To ensure the customer satisfaction in all 4 regions of India by providing timely after sales service and support. Also, promote services as revenue generation model in all 4 regions. TO ensure the proper planning for repairing units which are within/ out of warranty. Job Context Based at Nashik and by coordinating all regions, would ensure complete customer satisfaction by ensuring the following. Providing commissioning and after sales service support to customer on site in all regions. Monitor and resolve the customer complaints at site in all regions. Provide the daily planning for repairing units in shop floor. Tendering and quote for out of warranty refurbishments and spares Training to field staff- Lucy Employees and customers Communication with the customer for corrective and preventive actions. To track and generate the Service and spares revenue. Job Dimensions This position will report to AGM- After Sales Service and will be based at Nashik. Key Accountabilities These will include: Managing the Service function in all 4 regions by coordinating and sending the spare and material on time to site location. Schedule and organize the manpower to ensure proper scheduling of repairing units , both under warranty and Non warranty. Monitor and daily reporting of the status of customer complaints. Communicate with the customer for complaint acknowledgement, support and resolution with CAPA Qualifications, Experience & Skills Minimum Qualifications, Knowledge and Experience Bachelor s Degree Engineering (Electrical) /DME with minimum 3~5 years experience in After sales- Commissioning, Services & Spares in similar industries. Customer management and Operations. Technical knowledge for electrical switchgear and distribution network. Behavioral Competencies Focus on delivery. Time Management. Good communication skills

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3.0 - 5.0 years

6 - 7 Lacs

siddipet, chennai

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Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity Otis is growing and is looking for a maintenance mechanic for one of our entities located in Chennai. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. What you will need to be successful Reference qualifications; Diploma / BE - Mechanical / Electrical / Electronics Holding a Two-wheeler driving license You have at least 3 to 5 years of experience in the elevator sector You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools.

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0.0 - 2.0 years

2 - 4 Lacs

vijayawada

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On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful (adjust for local regulations) Reference qualifications that are required for maintenance mechanics in your country Hold a drivers license (include if required in your country) You have at least XY months of experience in the elevator sector (adjust for your country) You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools.

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5.0 - 10.0 years

6 - 7 Lacs

Mangaluru

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Date Posted: 2025-06-26 Country: India Location: No 24-4-287/3 Jividh ground floor 2nd cross, Valencia church hall road, Valencia, kankanady, Mangalore 575002. Karnataka Position : Executive - Service Sales Location: Mangalore, Udupi and other key towns Job Profile: To closely work with the Service Manager towards excellence for the achievement of commercial targets in the service function through the following: Position will be responsible for overall service revenue from AMC / Recovery / Conversion business from 1500 Units (Elevators) in Mangalore, Udupi and surrounding Towns and areas. Preparation of quote & follow-up of AMC proposals before 3 months of AMC due date renewal in the area allotted to him. Ensure that Conversion is done for all new jobs in service after completion of the warranty period as per the SLA in the area allotted to him. Negotiations of rates and contract finalization with customers Ensure that payment is collected from the customer as per terms of payment in the contract. Maintain PA cycle of 3 months Closely work with Area / Service managers in service for their support on handling customers expectations on service activities. Day to day planning & coordination of Service Sales activities Provide forecast vs actuals with HOD Visit job sites and customer interface Periodical visits to all Key customers and maintain CRM Receivable Management day-to-day updates to HOD / Finance MIS reporting Work towards customer delight and customer appreciation Job Requirement: First Class Graduate in Engineering / Science / Commerce 5 10 years in handling AMC contracts in the industrial / capital equipment/service industry Excellent Communication & Interpersonal skills Assertive, Proactive, Result orientated and Self-starter Ability / Confidence to handle high profile Key Customers in Service. Desirable Experience in Elevator industry. Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.

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2.0 - 7.0 years

5 - 9 Lacs

Guwahati

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Plan and organize for facilitation of training programs Deliver competency based, instructor-led sessions Demonstrate work skills on-the-job or in a simulated environment Facilitate transfer of work skills on-the-job or in a simulated environment Conduct assessment of competence as per required standards Undertake any other administrative/operational tasks Qualification and Experience: Graduation in any Discipline. Excellent communication and interpersonal skills. Minimum 2 years as a Cabin Crew/Inflight Service Executive with a leading airline. In-depth knowledge related to passenger service and passenger safety on board the aircraft. Minimum 2 years of experience in Training. Must be quality focused and encourage learner engagement. High capacity for organization and coordination, as well as an ability to work with a high degree of independence in a team environment. Core Competencies Fluency in English (both oral and written) with computing skills. Excellent Communication, Interpersonal skills & facilitation skills How to Apply Kindly share your CV at career@dbtech.co.in. Candidates are requested to mention the currently drawn salary and expected salary with a recent size photograph. Please note, only shortlisted candidates will be contacted.

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3.0 - 5.0 years

5 - 7 Lacs

Siddipet, Chennai

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Date Posted: 2025-01-06 Country: India Location: Temple Steps , Block-1, 4th Floor,No.184-187, Anna Salai,Little Mount, Saidapet,Chennai 600015, India Job Title Maintenance Mechanic Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Chennai. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful. Required graduation in Diploma Electrical/ Electronics/ Mechanical. Hold a drivers license for 2-Wheeler (Indian Country) You have at least 3-5 Years of experience in the elevator sector. You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. What s In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. 48 weekly hours We offer you remuneration in accordance with local financial standards / wage agreement We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what s next!. Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . .

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5.0 - 11.0 years

7 - 13 Lacs

Bengaluru

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Date Posted: 2025-05-25 Country: India Location: MK Towers, #27, Longford Road, Shanti Nagar,Bangalore - 560 027, India Job Title Field Executive Service Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? The main goal of the role is to operate technical machinery to assemble and package elevator, escalator and moving walkway parts. On a typical day you will: Read simple operating instructions Operate a workstation Identify any issues and escalate accordingly Keep work environment clean, keeping 5S standards and using tools correctly Measure and record process to ensure quality product delivery Report all safety hazards to your line manager Perform assembly, packaging and standard operations Record daily issues and participate in root cause analysis for prevention measures What you will need to be successful You understand how to use technical equipment You apply PPE rules to protect yourselves and others You follow standard operating procedures and safety requirements You are a reliable, ethical, proactive team player Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. We offer you remuneration in accordance with local standards plus: Customize for local benefits here including vacation, incentives etc We will train you intensively in the areas of technology & processes and you can exchange ideas with experienced colleagues at any time. Apply today to join us and build what s next!. Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . .

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2.0 - 7.0 years

3 Lacs

Kolkata, Mumbai, New Delhi

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Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None .

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3.0 - 6.0 years

5 - 8 Lacs

Pune

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Date Posted: 2025-07-11 Country: India Location: Office 201 to 207, 2nd floor A Wing, City Point, Boat Club Rd, , Pune, Maharashtra 411001 The candidate should be essentially from elevator background having experience in Service Job Responsibilities Attending the Call backs, Routine Maintenance /Code Maintenance Ensure 100 % Service visits - RM & HK Repair activity as and when required. ACR- Audit Copy Return & PCR - Pink copy return once work completed. Monitor Elevators as per WWJSSS compliance Generate T lead. Responsible for PUI completion. Education & Experience required Diploma/BE in Engineering 3-6 years in handling service in Elevator industry Excellent Communication & Interpersonal skills Assertive, Proactive, Result orientated and Self-starter Desirable Experience in Elevator industry. more. Apply today to join us and build what s next!. Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . .

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5.0 - 11.0 years

7 - 13 Lacs

Bengaluru

Work from Office

Date Posted: 2025-04-04 Country: India Location: MK Towers, #27, Longford Road, Shanti Nagar,Bangalore - 560 027, India Job Title Maintenance Mechanic Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in XYZ.Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful (adjust for local regulations) Reference qualifications that are required for maintenance mechanics in your country Hold a drivers license (include if required in your country) You have at least XY months of experience in the elevator sector (adjust for your country) You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. What s In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. Customize here for work schedule / shift / weekly hours We offer you remuneration in accordance with local financial standards / wage agreement Customize here including vacation, bonuses and XY vacation days. We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone and a company car (customize here) The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what s next!. Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . .

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4.0 - 5.0 years

4 - 5 Lacs

Hyderabad

Work from Office

Role & responsibilities :- To trace opportunities for improving the service proposition and implement them To assist RM in resolution of escalated queries / complaints related to operations To co-ordinate with the third parties for ensuring early resolution of issues / requests from clients To undertake projects relating to client services operations To handle escalated transactions of high value customers To send MIS or market reports to clients on timely basis To make monthly and quarterly market reports / presentations. Desired profile:- To resolve client inquiries, and making sure key client information and documentation is up to date To onboard new client accounts, which includes the collection of required documentation and client information To perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage , business travel arrangements, coordination of client meetings, prepare travel & expense reports, and file & calendar maintenance Good Communication Skills Spoken and written English Good with Microsoft Office and Excels Relationship skills necessary to manage high end distributors & investors Basic knowledge of MF products & Market knowledge High Enthusiasm & Aggression

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4.0 - 5.0 years

4 - 5 Lacs

Hyderabad

Work from Office

Role & responsibilities :- To trace opportunities for improving the service proposition and implement them To assist RM in resolution of escalated queries / complaints related to operations To co-ordinate with the third parties for ensuring early resolution of issues / requests from clients To undertake projects relating to client services operations To handle escalated transactions of high value customers To send MIS or market reports to clients on timely basis To make monthly and quarterly market reports / presentations. Desired profile:- To resolve client inquiries, and making sure key client information and documentation is up to date To onboard new client accounts, which includes the collection of required documentation and client information To perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage , business travel arrangements, coordination of client meetings, prepare travel & expense reports, and file & calendar maintenance Good Communication Skills Spoken and written English Good with Microsoft Office and Excels Relationship skills necessary to manage high end distributors & investors Basic knowledge of MF products & Market knowledge High Enthusiasm & Aggression

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3.0 - 5.0 years

5 - 7 Lacs

Siddipet, Chennai

Work from Office

Date Posted: 2025-01-09 Country: India Location: Temple Steps , Block-1, 4th Floor,No.184-187, Anna Salai,Little Mount, Saidapet,Chennai 600015, India Job Title Maintenance Mechanic Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Chennai. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful Reference qualifications; Diploma / BE - Mechanical / Electrical / Electronics Holding a Two-wheeler driving license You have at least 3 to 5 years of experience in the elevator sector You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. What s In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. Work schedule / shift / weekly hours - 48 We offer you remuneration in accordance with local financial standards / wage agreement We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what s next!. Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . .

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3.0 - 8.0 years

5 - 10 Lacs

Hyderabad

Work from Office

Date Posted: 2025-07-08 Country: India Location: 1st Floor (Part), H.No.6-2-30 / 1&2, S S Central, A.C. Guard Road, Lakidikapool, Hyderabad 500004, India Job Title Field Executive - Service Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Hyderabad. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful You have at least 3 years of experience in the elevator sector in Maintenance You have good skills in electronics, electrical & mechanical adjustments You are a committed professional, with safety as your priority Having good analytical skill and work towards the root cause of the issue You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. What s In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. Should work on Shift basis We offer you remuneration in accordance with local financial standards / wage agreement We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what s next!. Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . .

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3.0 - 8.0 years

5 - 10 Lacs

Hyderabad

Work from Office

Date Posted: 2025-07-08 Country: India Location: 1st Floor (Part), H.No.6-2-30 / 1&2, S S Central, A.C. Guard Road, Lakidikapool, Hyderabad 500004, India Job Title Field Executive - Service Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Hyderabad. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful You have at least 3 years of experience in the elevator sector in Maintenance You have good skills in electronics, electrical & mechanical adjustments You are a committed professional, with safety as your priority Having good analytical skill and work towards the root cause of the issue You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. What s In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. Should work on Shift basis We offer you remuneration in accordance with local financial standards / wage agreement We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what s next!. Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . .

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