Head of Supply Chain Management- Beauty and Personal Care

Job Title: Head of Supply Chain Management

Location: Bangalore / Jaipur

Type: Full-time

Experience: 15+ years in Supply Chain Management within the Beauty, Personal Care, or FMCG industry

About The Wellness Shop:

The Wellness Shop is a fast-growing D2C beauty and wellness brand with a strong retail presence. We are committed to creating clean, high-quality products and building an omnichannel presence across India. We are looking for a seasoned Head of Supply Chain Management who can build and scale our end-to-end supply chain operations to support rapid growth in both B2C and B2B channels.

Role Overview:

The Head of Supply Chain Management will be responsible for designing, leading, and optimizing the entire supply chain process, ensuring seamless procurement, inventory management, production planning, warehousing, and delivery operations. This leadership role requires a senior professional with deep domain expertise in supply chain strategies for the BPA or FMCG industry and a proven track record of driving operational efficiency.

Key Responsibilities:

• Lead the entire end-to-end supply chain operations, covering procurement, vendor management, production planning, warehousing, logistics, and last-mile delivery.
• Build scalable processes to support both B2C (D2C and e-commerce) and B2B (modern trade, retail, institutional) supply chains.
• Ensure optimal inventory management across multiple locations, maintaining high fill rates and minimizing stock-outs or overstocking.
• Develop and implement demand forecasting models, sales and operations planning (S&OP), and inventory optimization techniques.
• Oversee procurement strategies, ensuring cost-effective sourcing of raw materials, packaging, and finished goods.
• Establish robust warehouse and distribution center operations with clear SOPs, ensuring compliance with safety, hygiene, and quality standards.
• Manage third-party logistics (3PL) partners and shipping networks to ensure timely, cost-effective deliveries to customers and trade partners.
• Monitor KPIs across supply chain operations, including on-time delivery, order accuracy, logistics cost, inventory turns, and fulfillment rates.
• Collaborate with marketing, sales, finance, and technology teams to align supply chain planning with business goals.
• Drive automation and digitization of supply chain processes to improve efficiency and scalability.
• Continuously identify opportunities for cost optimization, process improvements, and risk mitigation.

Required Skills and Qualifications:

• 15+ years of progressive experience in supply chain management within the Beauty, Personal Care, FMCG, or related industry.
• Strong expertise in procurement, inventory management, warehouse operations, logistics, and distribution.
• Proven ability to manage complex supply chain networks across B2C and B2B channels.
• Strong understanding of ERP, WMS, and supply chain analytics tools.
• Exceptional leadership, team-building, and stakeholder management skills.
• Ability to thrive in a fast-paced, high-growth, entrepreneurial environment.
• Bachelor’s degree in Supply Chain, Engineering, Operations, or related field; MBA preferred.