Join Fuller Technologies IT and help build the IT infrastructure foundation for our Cement business operations, ensuring its standalone functionality post-divestment. Aligned with the GREEN'26 Cement strategy, Fuller is set to have a dedicated Cement business entity, equipped to inject green-tech initiatives into the dynamic global cement market.We invite you to be part of our team, in designing, building and managing our IT infrastructure foundation. This involves coordinating with our group IT in establishing the landing zone for cement to start with and then migrating the infrastructure to the new Cement IT environment supporting our future IT & Digital strategy and business operation in close cooperation with the service providers.
About The Job
The Head of Infrastructure is a key leadership role responsible for shaping and managing the organization’s IT infrastructure strategy, ensuring its alignment with business objectives. The role demands expertise in executing carveout projects, developing a cost-optimized cloud strategy, and Managing & Operating IT infrastructure with strong partnerships with third-party providers. The ideal candidate will combine technical expertise, leadership capabilities, and strategic vision to drive transformational initiatives and operational excellence.
Key Responsibilities:
- Define and maintain the IT infrastructure roadmap aligned with current and future business needs, ensuring scalability, security, and cost-effectiveness through effective partner collaboration.
- Coordinate and govern infrastructure carve-out, migration, and integration projects, ensuring delivery through the service provider with minimal business disruption and maximum value.
- Develop and oversee a hybrid cloud and on-premises strategy, focusing on cost optimisation, operational efficiency, and agility, executed primarily via the outsourcing partner.
- Monitor and optimise infrastructure capacity and performance, leveraging partner capabilities to avoid over-provisioning or under-resourcing while meeting business requirements.
- Drive cost-efficient operations by tracking resource utilisation, enforcing contractual commitments, and influencing the adoption of innovative, cost-saving solutions through the service provider.
- Govern IT service desk and service management processes, ensuring the partner delivers high-quality, timely, and cost-effective services to internal customers.
- Implement and continuously improve ITSM processes (e.g., ITIL) in collaboration with the partner, focusing on efficiency, customer satisfaction, and cost control.
- Track and report service and infrastructure performance metrics, including SLA compliance, customer satisfaction, and infrastructure spend, holding the partner accountable for outcomes.
- Foster strong vendor management and governance, driving continuous improvement, innovation, and cost awareness across outsourced operations.
- Collaborate with IT and business stakeholders to align infrastructure and service priorities with business objectives and financial targets.
- Ensure compliance with regulatory requirements, security standards, and industry best practices, including robust disaster recovery and business continuity plans, delivered through the partner.
Your Qualifications:
- 10+ years of experience in IT infrastructure management experience with at least 5 years in senior leadership role.
- Proven leadership and team management skills.
- Experience in leading IT carveouts, integrations, and transitions in M&A scenarios.
- Demonstrated experience in cost optimization, including cloud expenditure management and vendor negotiations.
- Extensive experience managing third-party providers and strategic partnerships.
- Deep knowledge of network architecture, data center management, cybersecurity, and enterprise applications
- Exceptional project management skills with experience delivering complex, multi-stakeholder projects on time and within budget.
- Strong interpersonal and communication skills for engaging with technical teams, executives, and external partners.
As an equal opportunity employer, Fuller Technologies embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds to apply irrespective of sex, gender identity/expression, disability, sexual orientation, or age. The more diverse our employees are, the stronger our team is.
Application and contact
Please apply by clicking “apply” on this page. Kindly note that we will be reviewing applications and conducting interviews - also on a virtual setting as required - on an ongoing basis so please apply as soon as possible.No recruiters and unsolicited agency referrals please.
Build a better world
Fuller Technologies helps build societies all over the world by contributing to the infrastructure needed for global economic growth. It is a big responsibility, and we are committed to driving growth while minimising environmental impact. To achieve this, your skills, your curiosity, and your drive for change are important. Together in our diverse team, we collaborate in an inclusive and supportive environment to discover further ways to economic and environmental success.For further information on Fuller Technogies business and services, visit https://www.fuller-technologies.com/
