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Job Summary The Head - Industrial Projects position is focused on driving growth in the Industrial Project / Oil and Natural Energy business in India, aligning with group strategy and local business dynamics. Key responsibilities include business diagnosis, strategy formulation, and goal achievement, encompassing business development, pricing, bids/proposals, implementation, contractual, and risk management. Expertise in Capital Projects, Oil & Gas, and Freight Forwarding is essential for this role. Key Responsibilities Strategic Leadership and Business Development Lead and develop the India Projects team from pursuit to implementation, focusing on business development, pricing, and tender management. Establish a business development pipeline for India and build sales competence around Projects Logistics (Oil & Gas, Capital Projects, and Marine Services). Ensure alignment with Regional and Corporate strategic goals, prioritizing initiatives for maximum effectiveness. Lead and mentor the Projects team to identify new clients and capitalize on opportunities. Oversee all marketing activities, materials, and collateral, ensuring quality and consistency. Develop relationships with key offices/agents/partners/clients in India and other geographies at a senior level. Client Management and Commercial Oversight Take ownership of major clients/targets, aligning all functions to meet strategic commercial objectives for specific accounts. Protect Company interests in contract terms and conditions, enhancing operational excellence, increasing margins, and mitigating risks. Accountable for delivering revenue budgets developed as part of the planning and forecasting process. Operational Excellence and Performance Management Manage the annual planning process, ensuring departments develop aggressive yet realistic plans supporting agreed strategies. Enable achievement of service performance meeting or exceeding customer expectations, differentiating DGF from competitors. Implement cost control programs effectively, manage capital and revenue budgets, and improve liquidity. Organizational Development and Performance Improvement Communicate and implement strategies and directions consistently across departments. Promote the exchange and adoption of Best Practices to improve consistency and productivity. Develop a culture of quality, service excellence, flexibility, and cost consciousness within the team. Resource Management and Talent Development Allocate appropriate resources and commit staff to achieve Global, Regional, and Country objectives. Identify training needs, develop KPIs, conduct performance appraisals, and mentor personnel for effective performance and client satisfaction. Plan, organize, and direct efficient and effective functional operations, including determining organizational structure and roles/responsibilities. COMPETENCIES Functional Competencies Industry Expertise: Strong commercial success and direct contribution to business growth, specifically in Freight Forwarding/Project Logistics with a focus on Oil and Gas, Capital Projects, and Marine Services. Regional Coordination Experience: Experience in handling regional responsibilities and close coordination with Asia Pacific regions, demonstrating a strong understanding of regional dynamics and market trends. Customs Regulations Acumen: Understanding of customs procedures, tariff and international trade laws for industry regulations and standards. Market Research & Finance Acumen: Conduct market research to compare and understand the pricing trends, customer preferences, and competitiveness to support pricing decisions and procurement strategies. Behavioural Competencies Agility: Ability to adapt quickly to changing operational needs and environments. Continuous Learning: Willingness to learn and improve skills to enhance performance. Collaboration: Collaborate with cross-functional teams for seamless operations. Attention to Detail: Consistently maintaining accuracy and precision in tasks. Quality Orientation: Commitment to delivering high-quality results and services. Initiative: Taking proactive steps to improve processes or address issues without waiting for direction. WHO CAN APPLY? Must have Bachelor’s Degree is required. 13-18 years of experience (dependent upon country size) in General Management of large and complex service-related businesses in Asia. Proven experience working with multiple stakeholders in a global organization, serving both international and domestic customers. Strong interpersonal skills, excellent communication abilities, and a customer-oriented attitude. Excellent negotiation and consultative selling skills in an international business setting. Preferred: Postgraduate degree in shipping management is an added advantage Show more Show less
