Guest Service Associate - Housekeeping

We are looking for a highly skilled and experienced Guest Service Associate to join our Housekeeping team. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch service to our guests.

• Manage and maintain high standards of cleanliness and hygiene in guest rooms and public areas.
• Provide exceptional customer service by responding promptly to guest requests and resolving issues professionally.
• Collaborate with other departments to ensure seamless operations and enhance the overall guest experience.
• Develop and implement effective cleaning schedules to minimize downtime and maximize efficiency.
• Maintain accurate records of maintenance activities, inventory management, and staff performance.
• Ensure compliance with health and safety regulations, company policies, and industry standards.

• Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Strong attention to detail is necessary to maintain high standards of cleanliness and hygiene.
• Basic knowledge of hospitality industry practices and procedures is preferred.
• Ability to lift heavy objects, stand for long periods, and work in a fast-paced environment.
• Familiarity with hotel management systems and software is an asset.