Guest Service Associate

0 - 5 years

2 - 5 Lacs

gurugram

Posted:2 hours ago| Platform: Naukri logo

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Skills Required

cleaning front desk guest service customer service guest handling housekeeping housekeeping management guest relations operations front office beverage hospitality room service hotel management restaurant management resort communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Clean and maintain guest rooms to luxury brand standards.
  • Replenish room amenities and supplies accurately.
  • Provide prompt and personalized service to guest requests.
  • Perform evening turn-down service in premium rooms/suites.
  • Maintain cleanliness in all public and back-of-house areas.
  • Follow safety, hygiene, and sanitation protocols strictly.
  • Respect guest privacy and adhere to confidentiality standards.
  • Report maintenance issues and lost & found items promptly.
  • Coordinate with other departments for smooth operations.
  • Maintain professional grooming, behavior, and appearance

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EIH Limited

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