Guest Service Associate

0 - 3 years

2 - 5 Lacs

gurugram

Posted:2 hours ago| Platform: Naukri logo

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Skills Required

cleaning front desk guest service front office management front office operations receptionist activities customer service guest handling housekeeping telephone handling guest relations front office hospitality hotel management reception reporting

Work Mode

Work from Office

Job Type

Full Time

Job Description

  • To clean guest rooms daily, ensuring top hygiene and presentation standards.
  • Replace linens, towels, and guest amenities.
  • Clean and sanitize bathrooms, floors, furniture, and fixtures thoroughly.
  • Maintain cleanliness in public areas, corridors, and service zone.
  • Inspect rooms and report maintenance or repair needs promptly.
  • Handle guest requests courteously and maintain confidentiality and privacy.
  • Follow safety and hygiene protocols when using cleaning chemicals and equipment.
  • Report and record lost & found items in accordance with hotel procedures.
  • Coordinate with front office and maintenance teams for room status updates.

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EIH Limited

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