Guest Relation Executive

As a Guest Relation Executive at Surpura Bagh in Jodhpur, your role involves managing guest interactions, ensuring guest satisfaction, and addressing any issues or concerns that may arise. Your daily tasks will include greeting and assisting guests, providing information about the facilities, coordinating with different departments to meet guest needs, and handling inquiries or complaints professionally. Additionally, you will be responsible for performing receptionist duties and supporting sales activities by promoting services and amenities offered by the company. Key Responsibilities: - Manage guest interactions and ensure guest satisfaction - Greet and assist guests, provide information about facilities - Coordinate with various departments to meet guest needs - Handle inquiries and complaints in a professional manner - Perform receptionist duties - Support sales activities by promoting services and amenities Qualifications Required: - Guest Relations and Customer Service skills - Strong Communication and Interpersonal skills - Receptionist Duties and Administrative skills - Experience in Sales and Upselling services - Ability to multitask and handle stressful situations calmly - Proficiency in using various office and hotel management software - High School Diploma or equivalent; a degree in Hospitality Management or a related field is a plus - Previous experience in a similar role in the hospitality industry preferred,