GSPANN Technologies - Site Reliability Engineer - Observability Tools

About Company

Job Type :

Location :

• Strategic Leadership : Change management, incident management, influencing senior management and Akamai
• Advanced Observability : Org-wide standards, E2E implementation, innovation
• Monitoring Tools : Dynatrace, Splunk, Datadog, Grafana, New Relic
• Cloud & Automation : Azure, Python (strongly preferred)
• Experience implementing CI/CD pipelines
• Containers & IaC : Kubernetes, Docker, Ansible, Terraform, Azure DevOps
• Soft Skills : Visionary thinking, transformation leadership, deep troubleshooting
• Define and monitor SLOs/SLAs
• Drive incident response and RCA (Root Cause Responsibilities :
• Ensure high availability, low latency, and optimal performance of global eCommerce platforms.
• Lead incident and change management processes to maintain system stability.
• Champion observability best practices across product delivery teams.
• Design and implement end-to-end observability solutions and unified dashboards.
• Develop and enforce instrumentation standards and reusable patterns for engineering teams.
• Collaborate cross-functionally to embed reliability into system architecture.
• Build custom tools to enhance incident response and software delivery.
• Apply SRE principles to improve system reliability and scalability.
• Automate operational processes and prepare teams for incident response.
• Maintain error budgets, uphold SLOs, and ensure uptime of critical components.
• Optimize infrastructure to manage traffic spikes and reduce operating Skills & Qualifications :
• Bachelors degree in Computer Science, Engineering, Information Science, or related field.
• 12+ years of experience in DevOps/SRE roles with expertise in code management and deployment.
• Strong experience with observability tools (preferred : Dynatrace, Splunk, Datadog, Grafana, New Relic).
• Deep understanding of modern observability trends, tools, and technologies.
• Proven ability to identify and resolve gaps in SRE practices across large organizations.
• Experience influencing senior leadership on strategic technology decisions.
• Strong analytical skills to diagnose performance issues and system anomalies.
• Passion for automation, continuous improvement, and learning.
• Hands-on experience managing cloud production environments (Azure preferred).
• Proficiency in automation scripting (Python preferred).
• Familiarity with cloud deployment tools (Ansible, Terraform, Azure DevOps).
• Expertise in containerization and orchestration (Kubernetes, Docker).
• Experience with configuration management tools (Chef, Ansible, AWS CodeDeploy).
• Skilled in CI/CD tools (GitLab, Jenkins, Bamboo, Travis, CircleCI).
• Strong troubleshooting and problem-solving abilities.
• Self-driven with the ability to take ownership and deliver choose GSPANN :