Group Account Manager - Client Solutions

Job Title:

Reports To:

Company:

About Us

My Incentives

We work with India’s leading brands across BFSI, FMCG, Construction, IT, Agrochemicals, and Automotive industries to: 

• Automate incentive administration with real-time calculations 
• Gamify and motivate frontline sales teams 
• Provide visibility for regional sales leadership 
• Ensure zero leakage and fraud in payouts 

Role Purpose

strategic leadership, commercial responsibility, and client advocacy

Key Responsibilities

• Client Leadership:

  Build trusted relationships with senior client stakeholders, aligning solutions to business goals. 

• Team Management:

  Lead, mentor, and optimize the performance of Account Managers and delivery teams. 

• Commercial Ownership:

  Deliver on revenue and profitability targets; manage budgets, forecasts, and pricing decisions. 

• Strategic Growth:

  Develop account plans, identify upsell/cross-sell opportunities, and drive long-term client success. 

• Operational Excellence:

  Design and improve tech-enabled processes to ensure seamless delivery. 

• Reporting & Insights:

  Track KPIs, deliver business reviews, and provide actionable insights to clients and leadership. 

• Technical Expertise:

  Apply product knowledge to resolve complex issues and influence product development. 

What We’re Looking For

• 8 - 10+ years’ experience in

  account management, client success, or program delivery

  (preferably SaaS/loyalty/incentives). 
• Proven ability to manage

  senior client relationships

  and influence at leadership level. 
• Strong

  project management

  skills handling large-scale, cross-functional initiatives. 
• Excellent

  financial acumen

  (budgeting, forecasting, profitability). 
• Track record of

  managing teams

  , driving results, and mentoring talent. 
• Exceptional communication, problem-solving, and organizational skills.