Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
About us GRG India is a SAAS company providing products in incentive and reward management. Our SAAS product - “My Incentives” helps companies engage and incentivize their Sales teams, customers, and channel partners. Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries. 'My Incentives' is a b2b, no-code enterprise SaaS product. We automate the end-to-end sales and channel incentive process, typically for large companies with 2,000+ member strong frontline and channel sales teams. Specifically, we keep our clients' brands and sales top of mind for the sales and channel sales reps via: Automating the admin hassle of executing and calculating sales incentives Our sophisticated, real-time engine ingests and transforms the data and calculates incentives in real time Gamifying and motivating front line and channel sales teams Providing visibility to the regional sales leadership Driving zero leakages and zero fraud in incentive payouts 3 best things about the job Work in a rapidly evolving industry where scalable tech products have a huge impact Work in a product environment which provides a greater scope for growth Exposure to new technologies and processes Reports to : VP - Technology Key Responsibilities: Lead, mentor, and manage a team of manual testers to ensure high-quality product releases. Define and execute test strategies, plans, and processes for both manual and automated testing. Collaborate closely with Product, Development, and DevOps teams to ensure smooth testing cycles. Introduce and implement automation testing into the QA lifecycle using appropriate tools and frameworks. Identify areas for test optimization and drive continuous improvement in test coverage and test cycle efficiency. Own test reporting, bug tracking, and quality metrics. Ensure timely delivery of QA deliverables across multiple sprints/releases. Requirements: 3–5 years of total experience in software testing, with at least 1 year of hands-on automation testing experience. Strong knowledge of testing methodologies, test case design, and QA best practices. Experience managing or mentoring QA teams. Proficient in using automation tools like Selenium, Playwright, Cypress, or similar. Familiarity with version control tools (e.g., Git), CI/CD tools, and Agile methodologies. Experience working on SaaS products is a plus. Excellent communication, leadership, and organizational skills. Nice to Have: Exposure to API testing tools like Postman or REST-assured. Experience with test management tools. Understanding of cloud platforms. Work Week : 5 day This position is based out of Mumbai , Maharashtra , India. Show more Show less
Parel, Mumbai, Maharashtra
INR Not disclosed
Remote
Full Time
Senior Software Programmer About us GRG India is a SAAS company providing products in incentive and reward management. Our SAAS product - “My Incentives” helps companies engage and incentivize their Sales teams, customers, and channel partners. Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries. 'My Incentives' is a b2b, no-code enterprise SaaS product. We automate the end-to-end sales and channel incentive process, typically for large companies with 2,000+ member strong frontline and channel sales teams. Specifically, we keep our clients' brands and sales top of mind for the sales and channel sales reps via: Automating the admin hassle of executing and calculating sales incentives Our sophisticated, real-time engine ingests and transforms the data and calculates incentives in real time Gamifying and motivating front line and channel sales teams Providing visibility to the regional sales leadership Driving zero leakages and zero fraud in incentive payouts About this Role We are looking for a PHP developer responsible for the development and maintenance in our suite of SAAS based software products. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential. You will also be required to act as a module/team lead, thereby guiding junior team members in tasks such as code review, design, task management, etc. Responsibilities Develop Web/App based solutions in PHP and PHP based frameworks (CodeIgniter/Laravel) having a Service Oriented Architecture (REST/SOAP) Work on integration of 3rd Party libraries as required by the product Lead a group of team members, responsible for end-to-end development and delivery of a particular module Deployment of applications to servers of different environments Unit-testing code for robustness, including edge cases, usability, and general reliability Ensure the quality of the end product while adhering to quality norms Creating Technical documentation wherever applicable Collaborate with cross-functional teams to define, design, and ship new features Take part in requirement understanding and contribute to solution of the requirement Reports To Tech Lead Skills Should have a sound 4-5 years experience in PHP, MVC Frameworks, Code Igniter. Strong grasp in web development open source: CSS, HTML5, PHP, MySQL, JavaScript, jQuery, AJAX & JSON Should have a strong knowledge of MySQL databases and of relational databases Should have experience in code review and leading a team Should have prior experience in deployment and delivery Should have prior experience working on Saas Product. Knowledge of Angular JS, Node JS will be considered as an added advantage Proficient understanding of code versioning tools, such as Git Familiarity with continuous integration Job Types: Full-time, Permanent Pay: ₹550,000.00 - ₹700,000.00 per year Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Fixed shift Monday to Friday Morning shift Ability to commute/relocate: Parel, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): The budget for this position ranges between 5.5 lpa - 7lpa. Are you comfortable with this budget ? We require someone to start immediately. Will you be available to start immediately? Education: Bachelor's (Required) Experience: PHP: 4 years (Required) Saas : 4 years (Required) Laravel: 4 years (Required) Location: Parel, Mumbai, Maharashtra (Required) Willingness to travel: 50% (Required) Work Location: In person Application Deadline: 25/05/2025 Expected Start Date: 02/06/2025
Parel, Mumbai, Maharashtra
INR Not disclosed
Remote
Full Time
Senior Software Programmer About us GRG India is a SAAS company providing products in incentive and reward management. Our SAAS product - “My Incentives” helps companies engage and incentivize their Sales teams, customers, and channel partners. Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries. 'My Incentives' is a b2b, no-code enterprise SaaS product. We automate the end-to-end sales and channel incentive process, typically for large companies with 2,000+ member strong frontline and channel sales teams. Specifically, we keep our clients' brands and sales top of mind for the sales and channel sales reps via: Automating the admin hassle of executing and calculating sales incentives Our sophisticated, real-time engine ingests and transforms the data and calculates incentives in real time Gamifying and motivating front line and channel sales teams Providing visibility to the regional sales leadership Driving zero leakages and zero fraud in incentive payouts About this Role We are looking for a PHP developer responsible for the development and maintenance in our suite of SAAS based software products. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential. You will also be required to act as a module/team lead, thereby guiding junior team members in tasks such as code review, design, task management, etc. Responsibilities Develop Web/App based solutions in PHP and PHP based frameworks (CodeIgniter/Laravel) having a Service Oriented Architecture (REST/SOAP) Work on integration of 3rd Party libraries as required by the product Lead a group of team members, responsible for end-to-end development and delivery of a particular module Deployment of applications to servers of different environments Unit-testing code for robustness, including edge cases, usability, and general reliability Ensure the quality of the end product while adhering to quality norms Creating Technical documentation wherever applicable Collaborate with cross-functional teams to define, design, and ship new features Take part in requirement understanding and contribute to solution of the requirement Reports To Tech Lead Skills Should have a sound 4-6 years experience in PHP, MVC Frameworks, Code Igniter. Strong grasp in web development open source: CSS, HTML5, PHP, MySQL, JavaScript, jQuery, AJAX & JSON Should have a strong knowledge of MySQL databases and of relational databases Should have experience in code review and leading a team Should have prior experience in deployment and delivery Should have prior experience working on Saas Product. Knowledge of Angular JS, Node JS will be considered as an added advantage Proficient understanding of code versioning tools, such as Git Familiarity with continuous integration Job Types: Full-time, Permanent Pay: ₹550,000.00 - ₹787,000.00 per year Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Fixed shift Monday to Friday Morning shift Ability to commute/relocate: Parel, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): The budget for this position ranges between 5.5 lpa - 7lpa. Are you comfortable with this budget ? We require someone to start immediately. Will you be available to start immediately? Have you lead an end to end module/project along with a team of junior developers, doing code reviews and overlooking their tasks? The budget for this position ranges between 6 lpa to maximum 7.5 lpa.Are you comfortable with this budget ? Education: Bachelor's (Required) Experience: PHP: 4 years (Required) Laravel: 4 years (Required) JavaScript: 4 years (Preferred) MySQL: 4 years (Preferred) MongoDB: 4 years (Preferred) Saas Product : 4 years (Required) Location: Parel, Mumbai, Maharashtra (Required) Willingness to travel: 50% (Required) Work Location: In person Application Deadline: 30/05/2025 Expected Start Date: 02/06/2025
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Software Quality Assurance Manager About us GRG India is a SAAS company providing products in incentive and reward management. Our SAAS product - “My Incentives” helps companies engage and incentivize their Sales teams, customers, and channel partners. Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries. 'My Incentives' is a b2b, no-code enterprise SaaS product. We automate the end-to-end sales and channel incentive process, typically for large companies with 2,000+ member strong frontline and channel sales teams. Specifically, we keep our clients' brands and sales top of mind for the sales and channel sales reps via: Automating the admin hassle of executing and calculating sales incentives. Our sophisticated, real-time engine ingests and transforms the data and calculates incentives in real time Gamifying and motivating front-line and channel sales teams Providing visibility to the regional sales leadership Driving zero leakages and zero fraud in incentive payouts 3 best things about the job Work in a rapidly evolving industry where scalable tech products have a huge impact Work in a product environment which provides a greater scope for growth Exposure to new technologies and processes Reports to : VP - Technology Key Responsibilities: Lead, mentor, and manage a team of manual testers to ensure high-quality product releases. Define and execute test strategies, plans, and processes for both manual and automated testing. Collaborate closely with Product, Development, and DevOps teams to ensure smooth testing cycles. Introduce and implement automation testing into the QA lifecycle using appropriate tools and frameworks. Identify areas for test optimization and drive continuous improvement in test coverage and test cycle efficiency. Own test reporting, bug tracking, and quality metrics. Ensure timely delivery of QA deliverables across multiple sprints/releases. Requirements: 4–6 years of total experience in software testing, with at least 1 year of hands-on automation testing experience. Strong knowledge of testing methodologies, test case design, and QA best practices. Experience managing or mentoring QA teams. Proficient in using automation tools like Selenium, Playwright, Cypress, or similar. Familiarity with version control tools (e.g., Git), CI/CD tools, and Agile methodologies. Experience working on SaaS products is a plus. Excellent communication, leadership, and organizational skills. Nice to Have: Exposure to API testing tools like Postman or REST-assured. Experience with test management tools. Understanding of cloud platforms. Show more Show less
Sewri, Mumbai, Maharashtra
INR Not disclosed
Remote
Full Time
Customer Success Manager About us GRG India is a SAAS company providing products in incentive and reward management. Our SAAS product- “My Incentives” helps companies engage and incentivize their Sales teams, customers, and channel partners. Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries. 'My Incentives' is a b2b, no-code enterprise SaaS product. We automate the end-to-end sales and channel incentive process, typically for large companies with 2,000+ member strong frontline and channel sales teams. Specifically, we keep our clients' brands and sales top of mind for the sales and channel sales reps via: Automating the admin hassle of executing and calculating sales incentives Our sophisticated, real-time engine ingests and transforms the data and calculates incentives in real time Gamifying and motivating front line and channel sales teams Providing visibility to the regional sales leadership Driving zero leakages and zero fraud in incentive payouts Key purpose of the role In this role, you will be responsible for overall client experience with our organization and our products. You will work closely with clients in identifying, understanding, and meeting their specific needs and pain points. Ensure the day-to-day delivery of all operational elements in a timely manner and to a high-quality standard. Provide insights and actionable recommendations during presentations or business reviews and also by providing value-added analysis. Success in this role will be demonstrated by improved client retention and satisfaction while growing new business opportunities with existing clients. Responsibilities of the Role Operational Excellence Manage the delivery of various client accounts. Prepare appropriate operational documentation for your accounts ie. Monthly program reports, Statement of Work, Project plan, programme documentation, SOP’s etc. Develop and manage strong relationships with other internal departments to ensure outstanding service and solutions. Customer Satisfaction Develop and manage strong relationships with clients that ensure retention of clients. Ensure high standards of delivery and resolve client service concerns. Conduct regular formal reviews with clients to ensure satisfaction and identify opportunities for improvement. New Client Launch Take ownership of onboarding new customers on the product. Develop project plan and Ensure structured and smooth experience to customers till product adoption. Conduct product walkthroughs and training sessions for new clients Develop onboarding project plans, define success milestones, and track progress against key timelines. Financial Performance Identify potential opportunities to add value and grow client relationships Responsibility for accurate invoicing, forecasting and financial performance of client programmes Work with Line Manager to support the delivery of growth revenue in line with agreed budgets. Learning & Growth Build strong relationships with internal departments to ensure understanding of all appropriate products and services. Contribute to product development- Identify and recommend enhanced and new features that answer clients' business needs and add value to our product offering. Demonstrate GRG India values and behaviors in all interactions with clients and colleagues. Principal working relationships External Clients Main point of contact for client for day-to-day delivery of agreed account elements. Build and maintain ongoing relationships with the identified key persons within the client organization. Internal: AVP Client Solutions Senior Manager Client Solutions Account Lead AVP Reward Operations Senior Manager Reward Operations Skills and Experience Essential Ability to communicate effectively with clients – being able to build rapport quickly & maintain and develop ongoing productive relationships. Data Driven Approach - Ability to analyze data and recommend proactive initiatives to drive value through the program. Excellent organizational and project management skills. Ability to plan and prioritize tasks, anticipate problems and act to minimize risks. Manage time effectively Ability to juggle multiple projects at once - Thrives on pressure Proven track record of delivering profitable programmes for clients Experience: 3- 5 years' experience in growing engagement and servicing clients. (Preferably reward and incentive programs , IT Services background) Desirable Personal Qualities A positive upbeat attitude - able to establish trust easily Consistent and self-disciplined Commercial and financial acumen Excellent written and oral communication skills Job Types: Full-time, Permanent Pay: ₹700,000.00 - ₹850,000.00 per year Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Fixed shift Monday to Friday Morning shift Ability to commute/relocate: Sewri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have exposure into IT Services Domain ? Education: Bachelor's (Required) Experience: Account management: 3 years (Required) Microsoft Excel: 4 years (Required) Financial analysis: 3 years (Required) Client handling: 3 years (Required) Language: English (Required) Work Location: In person
Mumbai, Maharashtra
Not disclosed
On-site
Not specified
Years of Experience Required : 2-4 Years Working Location : Mumbai Job Description In this role, you will be responsible for overall client experience with our organization and our products. You will work closely with clients in identifying, understanding, and meeting their specific needs and pain points. Ensure the day-to-day delivery of all operational elements in a timely manner and to a high-quality standard. Provide insights and actionable recommendations during presentations or business reviews and also by providing value-added analysis. Success in this role will be demonstrated by improved client retention and satisfaction while growing new business opportunities with existing clients Responsibilities Customer Satisfaction Develop and manage strong relationships with clients that ensure retention of accounts.Ensure high standards of delivery and resolve client service concerns. Conduct regular formal reviews with clients to ensure satisfaction and identify opportunities for improvement. Operational Excellence Manage the delivery of various accounts. Prepare appropriate operational documentation for your accounts ie. Monthly program reports, Statement of Work, Project plan, programme documentation, SOP’s etc. Develop and manage strong relationships with other internal departments to ensure outstanding service and solutions. Financial Performance Identify potential opportunities to add value and grow client relationships. Responsibility for accurate invoicing, forecasting and financial performance of client programmes. Work with Line Manager to support the delivery of growth revenue in line with agreed budgets. Learning & Growth Build strong relationships with internal departments to ensure understanding of all appropriate products and services. Contribute to product development- Identify and recommend enhanced and new features that answer clients' business needs and add value to our product offering. Demonstrate GRG India values and behaviours in all interactions with clients and colleagues. Skills Essential Ability to communicate effectively with clients – being able to build rapport quickly & maintain and develop ongoing productive relationships. Data Driven Approach - Ability to analyse data and recommend proactive initiatives to drive value through the program. Excellent organisational and project management skills. Ability to plan and prioritise tasks, anticipate problems and act to minimise risks. Manage time effectively Ability to juggle multiple projects at once - Thrives on pressure Proven track record of delivering profitable programmes for clients Desirable Personal Qualities A positive upbeat attitude - able to establish trust easily Consistent and self-disciplined Commercial and financial acumen Excellent written and oral communication skills Principal working relationships External Clients Main point of contact for client for day-to-day delivery of agreed account elements. Build and maintain ongoing relationships with the identified key persons within the client organization. Internal: Client Solutions Head, AVP Client Servicing AVP Reward, Senior Manager Operations
Mumbai
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
In this role, you will be responsible for overall client experience with our organization and our products. You will work closely with clients in identifying, understanding, and meeting their specific needs and pain points. Ensure the day-to-day delivery of all operational elements in a timely manner and to a high-quality standard. Provide insights and actionable recommendations during presentations or business reviews and also by providing value-added analysis. Success in this role will be demonstrated by improved client retention and satisfaction while growing new business opportunities with existing clients Responsibilities Customer Satisfaction Develop and manage strong relationships with clients that ensure retention of accounts.Ensure high standards of delivery and resolve client service concerns. Conduct regular formal reviews with clients to ensure satisfaction and identify opportunities for improvement. Operational Excellence Manage the delivery of various accounts. Prepare appropriate operational documentation for your accounts ie. Monthly program reports, Statement of Work, Project plan, programme documentation, SOP s etc Develop and manage strong relationships with other internal departments to ensure outstanding service and solutions. Financial Performance Identify potential opportunities to add value and grow client relationships. Responsibility for accurate invoicing, forecasting and financial performance of client programmes. Work with Line Manager to support the delivery of growth revenue in line with agreed budgets. Learning Growth Build strong relationships with internal departments to ensure understanding of all appropriate products and services. Contribute to product development- Identify and recommend enhanced and new features that answer clients business needs and add value to our product offering. Demonstrate GRG India values and behaviours in all interactions with clients and colleagues. Essential Ability to communicate effectively with clients being able to build rapport quickly maintain and develop ongoing productive relationships. Data Driven Approach - Ability to analyse data and recommend proactive initiatives to drive value through the program. Excellent organisational and project management skills. Ability to plan and prioritise tasks, anticipate problems and act to minimise risks. Manage time effectively Ability to juggle multiple projects at once - Thrives on pressure Proven track record of delivering profitable programmes for clients A positive upbeat attitude - able to establish trust easily Consistent and self-disciplined Commercial and financial acumen Excellent written and oral communication skills External Clients Main point of contact for client for day-to-day delivery of agreed account elements. Build and maintain ongoing relationships with the identified key persons within the client organization. Internal: Client Solutions Head, AVP Client Servicing AVP Reward, Senior Manager Operations
India
INR 2.0 - 2.7 Lacs P.A.
On-site
Full Time
Responsibilities Of The Role Develop Web/App based solutions in PHP and PHP based frameworks (CodeIgniter/Laravel) having a Service Oriented Architecture (REST/SOAP) Work on integration of 3rd Party libraries as required by the product Unit-testing code for robustness, including edge cases, usability, and general reliability Ensure the quality of the end product while adhering to quality norms Creating Technical documentation wherever applicable Collaborate with cross-functional teams to define, design, and ship new features Take part in requirement understanding and contribute to solution of the requirement Skills:- CodeIgniter and PHP
Parel, Mumbai, Maharashtra
INR 7.5 - 9.0 Lacs P.A.
Remote
Full Time
Lead Data Analyst About Us GRG India is a SaaS company specializing in incentive and reward management. Our products help businesses engage and incentivize employees, customers, and channel partners. Our clients include top Indian brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries. We offer two flagship SaaS products: - My Incentives: A gamified platform designed to drive performance among sales teams and channel partners. It supports complex sales scheme calculations, real-time tracking through campaigns (milestone journeys, races, target meters), automated payouts, and seamless reward delivery via app. - Buzzz: A comprehensive reward and recognition platform for employee engagement. It promotes performance and innovation through appreciation and motivation aligned with business objectives. Reporting To Head of Growth and Strategy 3 Best Things About This Job - Work with leading brands across multiple industries. - Play a significant role in driving data-backed business decisions. - Exposure to complex loyalty programs across blue- and white-collar workforce segments. Key Responsibilities 1. Incentive Calculations & Operations Ensure the My Incentives product is configured with flexible and scalable calculation workflows. Maintain calculation checklists to validate monthly incentive computations. 2. Data-Based Program Insights & Dashboards Guide the setup of custom sales dashboards and reports based on client input. Independently propose views (e.g., metrics, user segmentation by hierarchy/region/segment, time-based comparisons) to help achieve client goals. Develop frameworks for ROI and impact analysis tied to campaign objectives. Operationalize insights via automated dashboards that update on a continuous/monthly/quarterly basis. Collaborate with client/account teams to translate insights into action. 3. New Client POCs Lead setup of new client POCs with clearly scoped calculation flows and dashboards. 4. Product Analytics Review feature usage with segmentation by user maturity, performance, etc., and partner with Customer Success to improve adoption and value. Test new features for incentive calculation and dashboarding; suggest enhancements based on findings. 5. AI-Led Innovation Explore opportunities to integrate AI in a privacy-first and accuracy-first manner within the product. What You Will Need Bachelor’s degree in Mathematics, Computer Science, Economics, or Statistics. 3–5 years of experience in data analysis, with expertise in mining, evaluation, and visualization. Proficiency in Excel and Python/ SQL; ability to learn other analytic tools quickly. Experience in marketing campaign analytics. Technical writing skills for queries, reports, and presentations. Bonus: Experience or interest in prompt engineering Job Types: Full-time, Permanent Pay: ₹750,000.00 - ₹900,000.00 per year Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Fixed shift Monday to Friday Morning shift Ability to commute/relocate: Parel, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Have you worked on Data Analysis tools such as Microsoft Excel, Power BI, Tableau or Python programming languages? Have you worked on incentive or marketing campaign analytics before? Have you built or managed automated dashboards for sales/incentive programs or similar reporting environments? This role requires working with cross-functional teams like product, client servicing, and growth strategy. Are you comfortable with collaborative, multi-stakeholder projects? Do you have experience in managing a team of Analysts ? The budget for this role ranges between 7.5 lpa to 9 lpa. Are you comfortable with this budget? Please specify your current CTC We must fill this position urgently. Can you start immediately? Education: Bachelor's (Preferred) Experience: Data analytics: 3 years (Required) Microsoft Excel: 3 years (Required) Language: English (Required) Location: Parel, Mumbai, Maharashtra (Required) Work Location: In person Application Deadline: 13/07/2025 Expected Start Date: 28/07/2025
Mumbai
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Lead Data Analyst Lead Data Analyst About us GRG India is a SaaS company specializing in incentive and reward management. Our products help businesses engage and incentivize employees, customers, and channel partners. Our clients include top Indian brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries. We offer two flagship SaaS products: My Incentives : A gamified platform designed to drive performance among sales teams and channel partners. It supports complex sales scheme calculations, real-time tracking through campaigns (milestone journeys, races, target meters), automated payouts, and seamless reward delivery via app. Buzzz : A comprehensive reward and recognition platform for employee engagement. It promotes performance and innovation through appreciation and motivation aligned with business objectives. Reporting To Head of Growth and Strategy 3 Best Things About This Job Work with leading brands across multiple industries. Play a significant role in driving data-backed business decisions. Exposure to complex loyalty programs across blue- and white-collar workforce segments. Key Responsibilities Incentive Calculations Operations Ensure the My Incentives product is configured with flexible and scalable calculation workflows. Maintain calculation checklists to validate monthly incentive computations. 2.Data-Based Program Insights Dashboards Guide the setup of custom sales dashboards and reports based on client input. Independently propose views (e.g., metrics, user segmentation by hierarchy/region/segment, time-based comparisons) to help achieve client goals. Develop frameworks for ROI and impact analysis tied to campaign objectives. Operationalize insights via automated dashboards that update on a continuous/monthly/quarterly basis. Collaborate with client/account teams to translate insights into action. 3.New Client POCs Lead setup of new client POCs with clearly scoped calculation flows and dashboards. 4.Product Analytics Review feature usage with segmentation by user maturity, performance, etc., and partner with Customer Success to improve adoption and value. Test new features for incentive calculation and dashboarding; suggest enhancements based on findings. 5.AI-Led Innovation Explore opportunities to integrate AI in a privacy-first and accuracy-first manner within the product. What You Will Need Bachelor s degree in Mathematics, Computer Science, Economics, or Statistics. 3-5 years of experience in data analysis, with expertise in mining, evaluation, and visualization. Proficiency in Excel and Python/ SQL; ability to learn other analytic tools quickly. Experience in marketing campaign analytics. Technical writing skills for queries, reports, and presentations. Bonus: Experience or interest in prompt engineering
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