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1.0 - 3.0 years

1 - 2 Lacs

Mumbai, Mumbai Suburban, Navi Mumbai

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Welcome guests, manage reservations, escort customers to tables, maintain waitlists, provide menus, coordinate with staff, and ensure a pleasant dining experience through professional hospitality.

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2.0 - 5.0 years

1 - 5 Lacs

Coimbatore

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Veranda Race Solutions Pvt Ltd is looking for Banking Aptitude Trainer to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

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1.0 - 5.0 years

2 - 4 Lacs

Hosur, Bengaluru

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We’re on the lookout for a Guest Relationship Executive with a polished personality, strong communication skills, and a background in luxury hospitality, high-end retail, or luxury automotive (e.g., Mercedes, Porsche, Audi).contact swathi 9341818811 Required Candidate profile Real estate experience is NOT required. Candidates from 5-star hotels (like Oberoi, Leela, Taj), luxury concierge services, or premium loyalty programs will be given preference.

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1.0 - 6.0 years

7 - 10 Lacs

Bengaluru

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Teaching Maths to students preparing for GMAT/ GRE/ SAT as per Jamboree pedagogy. Taking Doubt clearing sessions with the students Timings: 11-8pm on the weekdays and 10-8pm on the weekends. Any one weekday will be the week off. WORK FROM OFFICE Required Candidate profile Preferred experience in teaching Math's for GMAT/GRE/SAT/CAT. Candidate experience teaching Math's Candidates who have taken actual exams-GMAT, GRE or SAT. meghasharma@jamboreeindia.com Perks and benefits Performance based incentives

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0.0 - 3.0 years

0 - 3 Lacs

Panipat, Jind, Sonipat

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Walk in interview for Cabin crew (Male and female) for Leading Airlines and Airport Date - 28th May 2025 Time - 11:00 Am Freshers and Experienced Both Can Apply If you Have Any Query call on 92402-34023 ( HR Team) Or Can Whatsapp your resume and pictures on 93551-55169 ( Cita Official Whatsapp Team) Age- 18 to 26 Years Role & responsibilities Greeting and welcoming Passengers and Solving issues. Providing them with proper flight instructions Keeping a check on passengers and their safety Greeting passengers and guiding them to their respective seat Required Experience, Skills, and Qualifications: - Minimum 12th or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Outgoing personality with excellent interpersonal skills You Can Directly Visit at Below Mentioned address with your Resume and Pictures Time - 11:00 Am to 5:00 Pm Venue - CITA Building no 36 Second floor Above Domino's Pizza, Near Ahuja Sweets HUDA Sector 11-12 Panipat ( Haryana)

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3.0 - 8.0 years

3 - 5 Lacs

Greater Noida

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Role & responsibilities . Greet and assist guests with check-in/check-out processes, ensuring a warm and welcoming experience. Answer phone calls and respond to emails, providing accurate information and redirecting inquiries as needed. Manage reservations, room assignments, and ensure guest preferences are met. Handle customer complaints and resolve issues in a calm, professional manner to maintain guest satisfaction. Maintain office supplies inventory and coordinate with vendors for timely procurement. Schedule appointments and meetings, ensuring that all logistics are handled smoothly. Collaborate with housekeeping, maintenance, and other departments to meet guests needs. Provides passes to students as appropriate Orients and situates substitute teachers Maintains inventory of office supplies, ordering from outside vendors or bookstores, as needed within available budget with direction from Principal Perform clerical duties copying faxing emailing sorting mails etc. Preferred candidate profile . Good Knowledge of front desk. Good Communication skills. Must be presentable. CTC - Negotiable as per skill and Knowledege

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4.0 - 9.0 years

5 - 15 Lacs

Noida, New Delhi, Delhi / NCR

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Job Title: Abroad Education Manager Germany (Public & Private Universities, Visa & Scholarships) Location: Rajouri, Noida, South Extension Experience: 6+ Years in Abroad Education & University Admissions Industry: Overseas Education Consultancy Employment Type: Full-time Job Description: We are looking for an experienced Abroad Education Manager Germany , specializing in public universities, private universities, STEM & business programs, scholarships, and visa processing . The ideal candidate should have strong managerial and leadership skills , be capable of handling a team, and ensure at least 50+ successful German student visas per intake . Key Responsibilities: 1. Student Counseling & Enrollment Guide students on public universities (tuition-free) and private universities with scholarship options . Educate students on German higher education system, ECTS credits, and Bologna process . Provide specialized counseling on Uni-Assist, direct university applications, and Studienkolleg requirements . Assist students in profile evaluation for STEM, business, and research programs , focusing on internships and work experience. Explain language requirements (English & German-taught programs) and visa regulations . 2. Team Management & Target Achievement Lead a team of counselors handling German university applications, scholarships, and visas . Set and achieve admission & visa targets (150+ successful student visas per intake) . Conduct training on APS Certificate, blocked accounts, visa interviews, and German residence permits . Ensure seamless coordination between students, universities, and internal teams . 3. Application Process & Admissions Guidance Oversee end-to-end applications for Uni-Assist, Hochschulstart, and direct university portals . Assist students in crafting SOPs, LORs, and academic CVs tailored for German universities . Guide students on DAAD scholarships, Erasmus programs, and university-specific grants . Manage admissions to TU9 universities, UAS (Fachhochschule), and pathway/Foundation courses . Facilitate credit transfers, Studienkolleg preparation, and pre-admission courses . 4. Visa Processing & Compliance Ensure 150+ successful German student visas per intake (National D Visa Study & Job Seeker Visa) . Train students on APS verification, visa interview preparation, and blocked account setup . Educate students on residence permit procedures, post-study work options, and PR pathways . Handle visa rejection cases and guide students on appeals and reapplications . Monitor uni enrollment deadlines, health insurance, and accommodation arrangements . 5. University Partnerships & Industry Events Build partnerships with top public & private universities in Germany . Strengthen university relations through participation in DAAD, Study in Germany, and ICEF events . Identify high-ranking universities with strong industry collaborations and job placement opportunities . Collaborate with companies and research institutions for student internships & job placements . 6. Marketing & Lead Generation Organize German university webinars, application days, and visa workshops . Develop content on German public vs. private universities, DAAD scholarships, and career pathways . Promote student success stories in TU9, STEM, and business school admissions . Design marketing campaigns to attract students for undergraduate, postgraduate, and research programs. 7. Reporting & Performance Analysis Track and report visa success rates, admission conversions, and student placements . Analyze trends in German university admissions, visa approvals, and post-study employment . Optimize processes based on student success, university tie-ups, and industry collaborations . Required Skills & Qualifications: 6+ years of experience in German education counseling, admissions, and visa processing . Strong knowledge of TU9 universities, private universities, DAAD scholarships, and job market trends . Proven experience in managing student enrollments, university tie-ups, and visa success rates . Familiarity with Uni-Assist, APS verification, blocked accounts, and German residence permit rules . Ability to handle 150+ successful German student visas per intake . Excellent leadership, communication, and counseling skills . Perks & Benefits: Competitive Salary + Incentives on Visa Success International University Networking & Training Annual Participation in DAAD, ICEF & Study in Germany Events Professional Development in German Public & Private University Admissions Opportunities to Conduct University Fairs, Partnerships, and Sponsorships Apply Now! Interested candidates can share their resumes at hr.delhincr@texasreview.in or contact 7701855915- Chelsi 7815948127 - Goldi for more details.

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2.0 - 5.0 years

2 - 4 Lacs

Hyderabad

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Job Roles & Responsibilities: Reception Duties: Greet visitors, clients, and guests as they enter the office, ensuring a welcoming and professional environment. Call Management: Handle incoming phone calls, direct them to the appropriate department, and provide general information when needed. Scheduling & Coordination: Assist in scheduling appointments, meetings, and conferences. Coordinate and confirm appointments for employees and clients. Front Desk Operations: Maintain the cleanliness and organization of the front desk area. Ensure all necessary supplies are stocked. Communication & Correspondence: Respond to emails, answer queries, and relay important messages between staff and clients. Visitor Management: Register visitors, issue visitor passes, and inform employees of guest arrivals. Desired Skills & Qualifications: Experience: Minimum 1 year of experience in a front office, customer service, or related role. Communication: Exceptional verbal and written communication skills in [English/Hindi or any other relevant languages] . Organizational Skills: Ability to multitask and manage time effectively in a busy office environment.

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3.0 - 8.0 years

2 - 3 Lacs

Pune

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1. Oversee daily salon operations, ensuring efficiency and productivity. 2. Manage and supervise salon staff, providing guidance and training. 3. Develop and implement marketing strategies to attract new clients. Required Candidate profile In charge of ordering the stock on time and stocking the shelves Monitor sales and revenue, setting targets and goals. Experience from Aviation, Salon, Hotel industry preferred

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1.0 - 4.0 years

1 - 3 Lacs

Lucknow

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This role is responsible for greeting guests, handling incoming calls, managing schedules, and ensuring the smooth operation of the front office.

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2.0 - 7.0 years

3 - 8 Lacs

Pune, Chennai, Mumbai (All Areas)

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Manage front desk, greet guests, assist sales with client visits, ensure guest policy adherence, conduct facility walkthroughs, handle bookings, support pantry/cafeteria, build relationships, answer queries, and maintain professionalism.

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1.0 - 3.0 years

0 Lacs

Ahmedabad

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Role & re- Female candidates preferred - IHM background with experience in reputed brand hotels - Excellent communication skillssponsibilities

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4.0 - 9.0 years

12 - 16 Lacs

Gurugram

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Looking for challenging role? If you really want to make a difference - make it with us As Siemens Energy, "We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. We do this by Expanding renewables Transforming conventional power Strengthening electrical grids Driving industrial decarbonization Securing the supply chain and necessary minerals We offer products, solutions, and services across the entire energy value chain. Siemens Energy (SE) is a global pacesetter in energy, helping customers to meet the evolving demands of today's industries and societies. SE comprises broad competencies across the entire energy value chain and offers a uniquely comprehensive portfolio for utilities, independent power producers, transmission system operators and the oil and gas industry. Products, solutions and services address the extraction, processing and the transport of oil and gas as well as power generation in central and distributed thermal power plants and power transmission in grids. With global headquarters in Houston in the U.S. and more than 64,000 employees in over 80 countries, Siemens Energy has a presence across the globe and is a leading innovator for the energy systems of today and tomorrow, as it has been for more than 150 years. Your new role "“ challenging and future-oriented You would be project lead for the Generator Excitation and Electrical System project and shall play a key role in customization of the electrical solutions (Excitation Systems, Generator Protection Systems (GRP), Generator Control Systems (GCP), Synchronization Systems etc.) to meet the customer expectations. You would take-over project from the offer-team, review/comment on the actual project documentation in accordance to Scope of supply and DOW, Cost-calculation incl. supplier offers. You would prepare and issue, customer submission documents. You would participate in engineering interface reviews & meetings You would ensure that the specifications of this engineering function are in accordance with the applicable rules, regulations codes and standards and according to good engineering practice especially with regard to Environmental aspects and Health & Safety of Site Personal, Operators, Maintenance personnel and third parties. You would provide technical assistance to Customer / Shop floor / Erection & Commissioning teams. You would provide engineering inputs and support to tendering teams for bid preparation. You would ensure adherence to quality policies, procedures and directives by group & support quality audits under direction of group head / leads. You would provide inputs to group head / leads in identifying training needs and skill gap to handle scope of supply and DOW. As part of your role you would also be involved in Commissioning of the above-mentioned Electrical Systems. "ƒ We don't need superheroes, just super minds You're a bachelor's in engineering (Electrical / Electronics) with 6 to 6 years of experience in Engineering & Commissioning of Generator Excitation & other electrical system like GRP / GCP / and Synchronization systems. You're having good knowledge of rotating & other electrical machines and power systems. You're having good engineering and commissioning experience in handling Generator Excitation and other Electrical Systems projects like GRP / GCP / Synchronization systems etc. Knowledge of Siemens excitation systems like THYRIPOL / RG3 / DIGUREG etc. and "˜know-how' on the product offerings would be an added advantage. You've professional exposure to implementation of Electrical Systems Solutions, in power plant or Oil / Gas market. As part of profile you may be needed to travel to customer sites and should be willing to travel. We've got quite a lot to offer. How about you? This role is based in Gurgaon, where you'll get the chance to work with teams impacting entire cities, countries "“ and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow. Find out more about Gas and Power at https://new.siemens.com/global/en/company/about/businesses/gas-power.html and about Siemens careers atwww.siemens.com/careers

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1.0 - 6.0 years

3 - 7 Lacs

Hyderabad

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What will you do - Take complete ownership for a group of students including course and country evaluation, onboarding, detailed counselling, regular follow-ups and manage the overall responsibility of the students assigned - Develop a deep understanding of the university admissions process, application and intake cycle. - Create a trusted relationship with students virtually as their Coach for any guidance related to University admissions and catering to their preliminary eligibility(GRE,GMAT) and language skills(IELTS,TOEFL etc..) as well - Review the progress of every student application on an ongoing basis to understand the current level of performance and perform the bottleneck check with different teams. - Build cross-discipline relationships in the organization, partnering closely with the Growth team, Student Counsellors, Key Account Managers, Loan counsellors, Test prep and other support functions while providing feedback and insights. - Execute the Post-offer management process alongside the deposits and ensure timely coordination with the Visa team. - Implement the nuance of sale strategies and ensure that the number of targets are met throughout the intake cycles. What will you need - Graduate/MBA in the field of business/management/psychology with a minimum of 1 year of experience. - Proven experience in student counselling, preferably in an international education environment. - Strong understanding of different study abroad programs, universities and global education systems. - Exemplary sales and negotiation skills while having a student-first approach. - Possess strong research skills - Ability to present, persuade and communicate effectively - oral and written. - Comfortable juggling multiple projects and working on tight deadlines. What will you get - Industry-best perks - Phenomenal work environment, with massive ownership and growth opportunities - Opportunity to work on cutting-edge technologies, and lead teams in the future - Access to a world-class mentorship network - Opportunity to create a massive and direct impact in the lives of students making the biggest decision of their lives to pursue higher education abroad This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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1.0 - 6.0 years

4 - 7 Lacs

Noida, Delhi / NCR

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Job description: Role: Quantitative Aptitude Trainer Industry Type: Education/Training Working Days: 6 Days Department: Teaching Employment Type: Full Time, Permanent We are seeking an experienced and passionate Quantitative Aptitude Trainer to join our growing team. Key Responsibilities: Deliver engaging classroom and/or online sessions on topics such as arithmetic, algebra, geometry, number systems, probability, and data interpretation. Create and curate training materials, mock tests, practice questions, and assignments tailored to exam patterns and student levels. Monitor student progress, provide feedback, and suggest personalized improvement plans. Stay updated on the latest exam trends, question patterns, and training methodologies. Conduct doubt-clearing sessions and group discussions to improve problem-solving approaches. Support curriculum development initiatives with innovative teaching strategies. Collaborate with content teams, academic counselors, and other trainers to ensure consistency and quality. Qualifications: Bachelors or Masters degree in Mathematics, Engineering, Finance, or a related field. 1+ years of experience as a quant trainer, faculty, or in a similar academic role. Familiarity with competitive exams like CAT, GMAT, GRE. Excellent communication and presentation skills. Strong command of quantitative aptitude and logical reasoning concepts. Experience with online teaching platforms and digital tools is a plus. Preferred Skills: Prior experience with EdTech platforms or coaching institutes. Comfort with both offline and online teaching environments. Ability to motivate and mentor students of diverse academic backgrounds. Join us and help students fulfill their dreams of studying abroad! Uttkarsh Rai (HR Recruiter) +91-8448016953 uttkarshrai@texasreview.in

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0.0 - 5.0 years

3 - 7 Lacs

Noida, New Delhi, Gurugram

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Test Prep Counselor Company: Texas Review Website: www.texasreview.in Job Summary: The Overseas Admission Consultant will assist international students in their educational journey by guiding them through university selection, admissions, and visa processes, along with financial aid and scholarship opportunities. The role requires a detail-oriented individual passionate about helping students achieve their academic goals abroad. Key Responsibilities: Job description Roles and Responsibilities Calling the students and explaining to them about the programs and courses offered by the Company. Regular Follow up with Students/Parents for driving walk- ins to the Academy. Providing information to students or parents about various courses and career options. Ensuring all the follow ups and details are updated in CRM Preparing student or parent data and providing information over the phone Responsible for the achievement of Monthly Walk- in target Maintain and manage the application database at all times and keep them updated. To provide all the required administrative support to all the departments at all times and adhere to strict guidelines while performing the same. Undertaking project work as decided by the office manager, senior heads or the director of Indian operations and attending the university training & workshops. To adhere to Data Protection principles, maintain confidentiality at all times, and ensure that student information is shared with external sources. Note: This Role does not include any Sales, But Abroad education counsellors have to ensure that the desired number of Walkins are generated monthly. Student Guidance: Provide in-depth consultation on international education opportunities. Admission Process: Assist with the completion of admission applications for foreign universities. University Selection: Suggest universities based on students' academic records, preferences, and career goals. Visa and Immigration Support: Guide students through visa applications and immigration procedures. Financial Aid & Scholarships: Help students identify and apply for scholarships or financial aid programs. CRM Management: Efficiently manage student data and communication through CRM tools. Qualifications & Skills Required: Education: Bachelors degree or relevant qualification. Experience: Freshers encouraged to apply. 17 years of experience in education counselling or international admissions is preferred. Language: Strong proficiency in English (knowledge of additional languages is a plus). Skills: Patience and empathy for student needs. Strong organisational and multitasking abilities. Excellent communication and teamwork skills. Familiarity with international education systems and university admissions. Additional Details: Job Type: Full-Time, Regular/Permanent. Schedule: Day Shift, Work From Office. Location Preference: Candidates residing in Delhi NCR and available to join immediately. Work Locations for Interviews: Rajouri Garden, Delhi Address: A-33&34, Ring Road, Block A, Rajouri Garden, New Delhi, Delhi 110027. Noida Sector 62 Address: C-56/31, 4th Floor, Sector-62, Noida, 201309. Gurugram Address: 108, Sector 44, Gurugram, Haryana, 122022. South Extension, Delhi Address: K-16, Upper Ground, Behind AZA Showroom, South Extension, New Delhi 110049. Remuneration: Freshers & up to 1 year of experience: 3 LPA + 1 LPA (Variable) Experienced professionals (up to 7 years): 4 LPA + Incentives-- 8 LPA Working Days: 6 days per week. Contact Information: Goldi Roy HR | Delhi NCR Contact Number: 7815948127 Company Website: www.texasreview.in

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1.0 - 4.0 years

3 - 5 Lacs

Patna

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To efficiently handle registration and billing for patients and generate a Caring and patient centric atmosphere in the front office. Greets the patient/attendant according to the hour of the day Displays warmth & care at customer interaction. Taking calls from internal & external customers. Responsible for opening & closing of shifts on their respective counters Effective utilization of hospital information system (H.I.S) & other software provided for tasks assigned periodically. Managing reports movement. Achieving high levels of customer satisfaction at each interaction. Accurate and speedy result tasks.

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- 1 years

0 - 1 Lacs

Hyderabad

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Manage reception communicate & greet guests Assist manager Manage staff

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2 - 5 years

1 - 2 Lacs

Mumbai, Thane, Navi Mumbai

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As a Hostess, you will be the first point of contact for guests, ensuring a warm welcome and a smooth flow of service. You will manage reservations, greet and seat guests, and support the team in delivering an exceptional customer experience. As a Trainee Hostess, you will be guided and trained in all aspects of guest service and lounge etiquette. Key Responsibilities: Greet guests in a friendly and professional manner Manage waitlists and reservations using booking systems Escort guests to their tables and provide menus Communicate with servers and management regarding guest preferences or needs Ensure the lounge area is clean, organized, and presentable at all times Handle guest inquiries and resolve any minor complaints Maintain a positive and polished appearance Follow all hygiene, safety, and company standards

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2 - 7 years

1 - 2 Lacs

Hyderabad

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Job Title: Front Office Executive Location: Hyderabad, India Employment Type: Full-time Experience: 13 years (Freshers with good communication skills may also apply) Job Summary: We are looking for a professional and friendly Front Office Executive to be the face of our organization. The ideal candidate will manage our front desk operations, greet visitors, handle incoming calls, and provide general administrative support to ensure the smooth functioning of the office.

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3 - 5 years

3 - 4 Lacs

Lucknow

Hybrid

Job Summary: We're looking for a skilled IELTS Trainer to prepare students for the IELTS exam through effective teaching methods, practical strategies, and personalized feedback. You will help learners build the language skills and test-taking techniques needed to achieve high band scores. Key Responsibilities: Conduct IELTS classes covering all four modules: Listening, Reading, Writing, and Speaking. Develop lesson plans, practice exercises, and mock tests tailored to student needs. Monitor and assess students' progress through regular evaluations and feedback. Deliver engaging and interactive sessions both in-person and/or online. Stay updated with the latest IELTS exam patterns and scoring criteria. Provide one-on-one guidance to students with specific weaknesses. Maintain student performance records and report outcomes to management. Assist in course content development and material selection. Requirements: Bachelor's degree in English, Education, Linguistics, or related field. Proven experience teaching IELTS or English as a Second Language (ESL). Strong command of the English language (C1/C2 level preferred). Familiarity with the IELTS test format and scoring system. Excellent communication, presentation, and interpersonal skills. Ability to adapt teaching methods to diverse student needs and learning styles.

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1 - 4 years

3 - 5 Lacs

Pune

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Role & responsibilities: Greet and welcome clients, visitors, and prospective buyers with professionalism and warmth. Coordinate and assist with property site visits and client tours. Support the sales and marketing team in client communication and follow-ups. Maintain a tidy and inviting reception area to reflect the companys brand image. Keep records of client interactions, feedback, and property visit logs for reporting and follow-up. Provide hospitality services such as refreshments and guest assistance during visits or meetings. Preferred candidate profile: 1.5 - 2 years of experience in guest relations, front office, or client servicing. Any graduation degree. Excellent communication skills

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2 - 7 years

6 - 10 Lacs

Gurugram

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The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Areas of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 2+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network's SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Your experience counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/Composer/Designer. Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Global Network: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

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5 - 10 years

8 - 12 Lacs

Bengaluru

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The Strategy & Consulting Global Network S ONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Are a s of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad | Years of Exp : 2 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network 's SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Connected Commerce and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to e xcel at the role : Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, toassist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP,AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Your experience counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/Composer/Designer. Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional.

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2 - 4 years

5 - 10 Lacs

Mumbai, Pune, Gurugram

Work from Office

The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Areas of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 2+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network's SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Your experience counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/Composer/Designer. Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Global Network: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

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