Restaurant Hostess

Job Description

As a Hostess, you will be the first point of contact for guests, ensuring a warm welcome and a smooth flow of service. You will manage reservations, greet and seat guests, and support the team in delivering an exceptional customer experience. As a Trainee Hostess, you will be guided and trained in all aspects of guest service and lounge etiquette. Key Responsibilities: Greet guests in a friendly and professional manner Manage waitlists and reservations using booking systems Escort guests to their tables and provide menus Communicate with servers and management regarding guest preferences or needs Ensure the lounge area is clean, organized, and presentable at all times Handle guest inquiries and resolve any minor complaints Maintain a positive and polished appearance Follow all hygiene, safety, and company standards