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2.0 - 7.0 years
4 - 6 Lacs
Chennai
Work from Office
Position Responsibilities: Responsible for handling front office reception and administrative duties. Greeting and Welcoming: Warmly welcome all visitors, clients, and staff as they arrive, providing a friendly and professional first impression. Customer Service: Provide excellent customer service by addressing inquiries, answering phone calls, and directing them to the appropriate person or department. Administrative Support: Assist with general administrative tasks such as managing incoming and outgoing correspondence, scheduling appointments, and maintaining office supplies. Appointment Management: Schedule and coordinate appointments, meetings, and conference room reservations, ensuring efficient use of time and resources. Documentation and Record Keeping: Maintain accurate records and documentation, including visitor logs, staff attendance, and office inventory. Mail and Package Handling: Receive, sort, and distribute incoming mail and packages to the appropriate recipients promptly. Security and Access Control: Monitor and control access to the premises, ensuring the safety and security of employees, visitors, and company assets. Communication Coordination: Facilitate effective communication within the office by relaying messages and managing internal communication channels. Problem Resolution: Handle basic inquiries and complaints, providing appropriate solutions or escalating them to the relevant department or personnel. Multitasking: Prioritize and manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail. Professional Image: Maintain a neat and professional appearance, adhering to the company's dress code and grooming standards. Team Collaboration: Collaborate with other departments and team members to ensure smooth operations and a cohesive work environment.
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Key Responsibilities: Greeting and Seating Guests: Hostesses welcome guests as they arrive, make them feel comfortable, and efficiently seat them at appropriate tables. Managing Reservations: They handle reservations, whether made in person, over the phone, or online, and ensure accurate seating arrangements. Providing Information: Hostesses are knowledgeable about the menu, specials, and restaurant details, and can answer guest inquiries. Maintaining a Welcoming Atmosphere: They contribute to a positive and inviting atmosphere by being friendly, professional, and attentive to guests' needs. Assisting with Operations: Hostesses may help with various tasks, such as managing the waitlist, organizing the front-of-house area, and assisting other staff as needed. Managing the Seating Chart: They are responsible for optimizing seating arrangements, considering factors like table availability, guest preferences, and server sections. Addressing Customer Needs: Hostesses handle guest inquiries, resolve issues, and ensure a smooth and enjoyable dining experience. Interested Candidates kindly share their C.V on this mail id :-djchrd6@gmail.com OR WhatsApp:-7563066404 For more details, Call/WhatsApp: 7563066404 Email: djchrd6@gmail.com Note :- It's a Direct Hiring No Charges will be Taken, Selection is done based on your Interview. Regards HR AMISHA Contact - 7563066404
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Mumbai, New Delhi, Gurugram
Work from Office
We are seeking an experienced and result-oriented Business Development Manager to drive revenue growth, establish strategic partnerships, and expand market presence. The ideal candidate will be responsible for identifying new business opportunities, building long-term client relationships, and executing growth strategies. This role requires strong leadership, negotiation skills, and a deep understanding of sales and business development processes. Key Responsibilities Develop and execute strategic business development plans to achieve partnership targets. Identify and pursue new market opportunities, partnerships, and clients. Lead negotiations and close partenrships. Build and maintain strong relationships with clients, key stakeholders, and decision-makers. Manage customer accounts to ensure satisfaction and repeat business. What We Offer: Proper motivation, training, and support for success Excellent salary & performance-based bonuses Career growth opportunities for deserving candidates A professional and dynamic work environment Opportunities to work with a reputable brand and expand your career If you are a strategic thinker with a passion for driving business growth, apply today to be part of an innovative and expanding organization!
Posted 1 month ago
1.0 - 4.0 years
1 - 4 Lacs
Ahmedabad
Work from Office
Position: WH Executive Security & Loss Prevention. Work days: 6 working days (Mon to Sat). About Swiggy Instamart. Swiggy Instamart is a leading fast-commerce service providing a wide range of groceries and daily essentials delivered swiftly to our customers. Our warehouse operations are critical to our success, and the Security and Loss Prevention (SLP) team is instrumental in safeguarding these operations and ensuring operational integrity.. Job Summary. The Executive SLP is responsible for supporting the Warehouse Lead in implementing security measures, investigation, loss prevention initiatives, and ensuring adherence to company policies at the warehouse. This role is essential for reducing shrinkage, safeguarding inventory, and conducting audits to ensure the effectiveness of security processes.. Key Responsibilities. Assist in process improvements for inventory protection and loss prevention.. Conduct audits (e.g., inventory, CCTV, high-value items) and maintain daily reports.. Monitor access control and surveillance systems to prevent security breaches.. Support investigations of theft, fraud, and other such incidents.. Train warehouse employees on security protocols.. Conduct quarterly fire and safety drills and maintain emergency pathways.. Qualifications. Graduation with experience in Security, Loss Prevention, or Inventory Management.. Prior warehouse experience and knowledge of security systems is an advantage.. Effective communication skills; proficiency in English and a local language.. Ability to work in a fast-paced environment.. Desired Qualifications. Security certifications and experience in CCTV management preferred.. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law”. Show more Show less
Posted 1 month ago
2.0 - 7.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Should have been in real estate or hospitality industry as a guest relation executive.min 3 years of experience required. interested contact suvarna@brainsnskills.com or 9071061114
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
Jamshedpur
Work from Office
Responsibilities: Ensure guest satisfaction through prompt service Coordinate housekeeping & maintenance requests Maintain high standards of hospitality at all times Greet guests with warmth & efficiency
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
Roles and Responsibilities: Customer Engagement: Welcome and greet clients visiting the project site, ensuring a warm and positive first impression. Lead Tagging: Tag leads in software for smooth assignment of leads. Administration: Should handle Administration at the site level. Coordinate with relevant departments to provide timely responses. Customer Feedback: Gather client feedback post-visits and share insights with the sales and marketing teams for continuous improvement. Professionalism: Maintain a clean, presentable appearance and demonstrate excellent communication and interpersonal skills at all times. Team Collaboration: Work closely with the on-site team to provide seamless service and maintain high standards of customer satisfaction. Requirements: Bachelor's degree or equivalent in any field 1-2 years of experience in customer service or client-facing roles, preferably in the real estate sector. Excellent communication skills, both verbal and written. Ability to work weekends Strong organizational and multitasking abilities Role & responsibilities
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Key Responsibilities: Warmly welcome guests as they enter the restaurant and escort them to their tables. Handle reservations and manage table assignments to optimize guest satisfaction and flow. Ensure guests are comfortable and respond promptly to their inquiries and requests. Handle customer feedback, resolve complaints diplomatically, and escalate issues when necessary. Maintain a positive, friendly demeanor at all times and uphold high standards of customer service. Coordinate with the kitchen and service staff to ensure smooth guest experiences. Provide information on menu items, special promotions, and restaurant events. Track guest preferences and provide personalized service to repeat visitors. Maintain cleanliness and organization of the front-of-house area. Assist with event coordination and VIP guest management when required. Interested Candidates kindly share their C.V on this mail id :-djchrd6@gmail.com OR WhatsApp:-7563066404 Regards HR AMISHA Contact - 7563066404
Posted 1 month ago
2.0 - 5.0 years
4 - 5 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Job Summary: The Duty Manager will oversee daily operations at PVR INOX, ensuring exceptional guest experiences and efficient staff performance. This role requires strong leadership, excellent communication skills, and the ability to resolve issues promptly. The Duty Manager will work collaboratively with all departments to uphold PVR INOXs commitment to quality. Key Responsibilities: Operational Oversight: Supervise daily operations, ensuring smooth functioning across all departments, including guest services, technical operations, and concessions. Staff Management: Lead and motivate team members, conducting training sessions, performance evaluations, and fostering a positive work environment. Guest Relations: Address guest inquiries and concerns promptly, ensuring a high level of customer satisfaction. Implement feedback to enhance the guest experience. Crisis Management: Act as the first point of contact for any emergencies or operational issues, responding swiftly to resolve problems and ensure safety protocols are followed. Event Coordination: Collaborate with the management team to plan and execute special events and promotions, ensuring seamless operations during high-traffic periods. Financial Oversight: Assist in managing budgets, monitoring expenses, and ensuring that financial transactions are accurately processed. Compliance: Ensure all operations comply with health and safety regulations, as well as company policies and procedures. Qualifications: Education: Bachelors degree in Hospitality Management, Business Administration, or a related field preferred. Experience: Minimum of 2-4 years of experience in a managerial or supervisory role within the hospitality or entertainment industry. Leadership Skills: Proven ability to lead a team effectively, with excellent interpersonal and communication skills. Problem-Solving: Strong decision-making abilities and the capacity to remain calm under pressure. Customer Focus: Passion for providing outstanding service and creating memorable experiences for guests. Flexibility: Availability to work evenings, weekends, and holidays as required. Why Join Us: Competitive salary and comprehensive benefits package. Opportunities for career growth and advancement within a leading cinema brand. A dynamic and supportive work environment that values teamwork and innovation. The chance to be part of a passionate team dedicated to delivering exceptional movie experiences. If you are a motivated leader with a passion for customer service and operational excellence, we invite you to apply and become a part of the PVR INOX family!
Posted 1 month ago
2.0 - 4.0 years
3 - 5 Lacs
Mumbai
Work from Office
Responsibilities: Ensure guest satisfaction through problem solving & communication. Collaborate with departments on operational improvements. Oversee front desk operations & staff management.
Posted 1 month ago
3.0 - 8.0 years
6 - 10 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Project description Product development for Data Center routing & switching platforms - Major Enterprise Networking equipment provider? Our team: A team of networking enthusiasts willing to contribute to customer success Technologies used: Networking protocols, Cloud-Native technologies, GitHub, JIRA, traffic generation tools, Windows/Linux servers, network virtualization, network security, network management tools, microservices and Agile methodologies Opportunities: Design and develop the latest Networking features and solutions, collaboration with an international team of professionals, working with the latest networking technologies and concepts, access to trainings. Responsibilities Work closely with functional engineering teams, test teams and customer solution engineering teams to design and develop feature functionality for data center networks, network security and routing technologies. Design & develop data path features for highly scalable networking platforms Collaborate with cross-functional and test teams to ensure the implementation meets end customer requirements for interoperability, performance, scalability, and security Develop detailed functional and design specifications Develop & Automate Unit test plans Address Customer found issues Skills Must have Require a Bachelor/Master's degree in Computer Science/Electronics & Communication/Information Systems 3+ years of hands-on experience in designing and developing features in the Networking domain Good programming skills in C/C++ Good understanding of Layer 2, Layer 3 (BGP, OSPF, IS-IS) and overlay protocols like VxLAN, GRE, MPLS, SPB Good knowledge of switching ASICs (Broadcom XGS/DNX) Good understanding of L2/L3 control plane protocols Good understanding of Linux operating system internals Strong debugging and troubleshooting skills Ability to thrive in fast paced agile development environment Strong verbal and written communication skills Highly motivated and self-driven Nice to have GO Lang programming experience Understanding of virtualization & cloud technologies (Virtual Machines, Containers, Kubernetes) Other Languages English: B2 Upper Intermediate Location-Pune,Bengaluru,Hyderabad,Chennai,Noida
Posted 1 month ago
3.0 - 8.0 years
8 - 13 Lacs
Mumbai
Work from Office
Development and deployment of SCADA, DMS, OMS, DMS in a Virtualized environment Understanding of Power system, distribution, Substation and Field devices Transformers, RTU, FRTU, FPI, circuit breaker, Feeder, Tap changer etc. Good understanding of IT infra- Servers, DNS, Firewall, VMs Database handling SQL, Custom Reports GIS integration, CIM import and export Networking, IT Infra, Cybersecurity Integration with client system (e. g. SAP) with REST API/JSON, SOAP, FAT/SAT Experience in SE , EcoStruxure ADMS or GE, OSI, Siemens Experience: 3-8 Years Qualification: BE/BTech/MTech in Electrical/ Electronics Engineering/Power systems Work Locatio
Posted 1 month ago
0.0 - 5.0 years
4 - 9 Lacs
Gurgaon/Gurugram
Work from Office
Welcoming Guest and visitors Front office Operations Will be responsible for day to day activity, various action plans etc. Managing conference call and meetings. Assist the seniors Handling calls. Ensure Office decorum. Maintenance of Meeting Rooms. Guest Care/Hospitality Kindly share your profile with Pic on hr@wlcorp.com
Posted 1 month ago
7.0 - 12.0 years
15 - 30 Lacs
Bengaluru
Hybrid
Key Skills - Expertise in LAN, WAN, MPLS, VPLS, LDP, GRE, BGP, OSPF, and ISIS within a VRF context for L2/L3VPN services , Traffic Engineering, and RSVP. Comprehensive knowledge of multicast concepts. SD-WAN, Switching, routing, Segma routing, Traffic engineering, EVPN, Automation, Python & Ansible, Cisco & CCNP. Desired - CCIE certified, API, CI/CD pipeline, ACI, Multicast, trading & PIM, Position - Principal Network Engineer - WAN SME Work Location and Time - Bangalore (Hybrid) and need to be flexible with timings Experience Range - 6+ years relevant (SME Level) Position Summary As a highly skilled principal network engineer, you will be responsible for the ongoing support and reliability of all components within the organization's ecosystem, encompassing platforms, networks, applications, and services. In this role, you will provide escalation support for important network services, ensuring the operational stability and performance of the organization's global network. You will also find opportunities and improvements, then define requirements for software automation to enhance the features, functions and reliability of the network, underpinning organization's digital platforms. Role Responsibilities We will play a pivotal role in designing, building, and maintaining systems, software, and applications across various domains, ensuring the highest quality outcomes. We will independently make technical design and amendment decisions, effectively leading the workload. By analyzing data and understanding business requirements, we will translate them into technical specifications, ensuring alignment with infrastructure and network capacity needs. We will develop dashboards to provide near real-time network status. Collaborating closely with network operations and service teams, we will provide in-depth technical support and guidance for all multicast- and WAN-related issues and implementations. This role requires a proactive problem solver with a deep understanding of multicast protocols, WAN infrastructure, and a passion for delivering exceptional service. When necessary, we will lead upgrades, coordinating efforts with internal teams and third parties. Building accurate documentation and monitoring system performance are essential to support business activities and continuous improvement. We will support the deployment of engineering patterns and contribute to creating solutions by coordinating design requirements to be automated, tested and released Requirements Proven experience in network products and services, with specific focus on Cisco WAN technologies, including ASR and Nexus9K. Expertise in LAN, WAN, MPLS, VPLS, LDP, GRE, BGP, OSPF, and ISIS within a VRF context for L2/L3VPN services, Traffic Engineering, and RSVP. Comprehensive knowledge of multicast concepts, including PIM-SM, PIM-SSM, IGMP, MVPN, and MLDP. Proficiency in product-aligned, service-focused work, with a solid grasp of network automation, SRE, and DevOps or equivalent experience. Working with Agile methodologies (Scrum, Kanban) and project management tools like JIRA. Excellent skills in network packet analysis and packet capture tools for troubleshooting. Familiarity with load balancing technologies, TCP/IP, and multicast in internet environments. Understanding of low-latency technologies commonly used in the financial sector. Experience in Data Centre Networking, including Software-Defined Networking (SDN), Cisco ACI, VXLAN, and related technologies. Proficiency in Service Management processes, preferably with ITIL knowledge. Excellent spoken and written English skills, enabling meaningful collaboration. Preferred Skills and Experience A bachelors degree or equivalent experience in a technology-related field is essential. CCIE certification, is highly desirable (including actively pursuing accreditations). Significant experience in technology-focused positions is crucial. Extensive knowledge of routing and switching protocols. Substantial experience (5+ Years) as a WAN Network Engineer. Exposure to Network Service Providers or the Financial Services Sector.
Posted 1 month ago
0.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Vatika group is hiring for Guest Service Executive / Operations Executive / Community Executive - Outer Ring Road , Bangalore. Role :- Guest Service Executive / Operations Executive Skills :- Client handling, Center Operations, Admin work, Guest Service Experience :- 1-5 Years Location - Kadubeesanahalli Village, Outer Ring Road, Bangalore Job Description for Guest Services Executive:- Client Management: To effectively execute day to day office & administrative activities of clients as per their requirements in order to satisfy clients expectations. To serve as single point contact for clients. To generate billing invoice numbers at the end of the month. To generate bills for all clients. To check vouchers & bills generated by all other executives in order to ensure complete accuracy of the same. To follow up with clients on outstanding payments. To solve the clients queries / issue. To provide services to clients. Vendor Management: Courier, Florist, Plant Maintenance, Cabs, Projector, IT and any other vendors used for procuring equipment hire for clients and ensuring smooth service to clients. Housekeeping: To ensure implementation of good housekeeping practice within office premises in order to maintain high standards of hygiene & cleanliness. To supervise functioning of housekeeping staff in order to ensure that god work practices is followed to meet clients requirements and satisfy customer expectations. Pantry Management: Assess monthly, weekly and daily order of items sold at the pantry. Cater to any special requests from clients on daily basis like birthdays, special lunch etc., introduce new items in the pantry. Maintenance of various registers like sales, purchase, cash & credit sales, daily stock issue register, Fixed Inventory (Cutlery). Accurately maintain various records pertaining to pantry. Training and grooming of pantry boys, Pantry staff roster, Client wise record updation, Pantry communication, Bill Checking. Compilation and preparation of the monthly Income & expenses sheet for the pantry. Decide on pantry menu with consensus with operations head, work out and maintain standard m ark ups on items sold. Interested Candidates can share their resume on grouphr@vatikagroup.com
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
New Delhi, Hyderabad, Bengaluru
Work from Office
Role & responsibilities 1. To represent the Program and the organization at the hotel. 2. Manage a small Club Ambassador team and provide leadership and guidance to them 3. Responsible for enrolments of walk in and other customers into the Membership. 4.Collection of data from the hotels of potential Members and a possible reach out to them for enrolment. 5.Engagement with Members walking into the hotels to build a relationship. 6.Coordination with the hotel teams for reservation and other requests and responding back to the customers. 7. Understanding Program performances and always presenting that in an articulate manner to the hotel teams to build the value of the Program and the company with those stakeholders. 8. Ensuring confidentiality of all company information is always maintained. Preferred candidate profile 1. Candidates between 25 and 35 years of age with a minimum graduation and one- year experience. 2. Excellent social and verbal communication skills in English. 3.Self-motivated, smart, confident with excellent presentation skills. 4. Luxury retail stores, hotels, aviation, banquets, travel sales experience with direct in person contact with the customers would be an added advantage. 5.Willing to work on roasters including weekend
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Pimpri-Chinchwad, Pune
Work from Office
We are proud to get Certified as Great Place to Work '2024 Greetings from Home Bazaar Services Pvt Ltd!!! Who are we? Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 11+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 3500+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2023 -24. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India. What is our requirement? Role : Front Desk Executive / Receptionist Location : Pune- Baner Experience : 2 to 4 years. Salary Range: Between 1.5 LPA - 4 LPA + Yearly Increment. Qualification Required : Any Graduate / BMS / BA / Graduate with Any Specialization / Graduate with any Front Office Diploma Certified Roles & Responsibilities: To provide receptionist and front office duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets. Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses. Ensure personal preventability and dress in the assigned uniform. Receive, inform, guide visitors including coordination with employees. Responsible for maintaining the telephone registers including call tracking. Preparation of database of Client contacts and updating. Responsible for maintenance and upkeep of the front office. Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines. Ensure compliance of regulations / requirements of management. Ideal Candidate Profile: Looking for FEMALE candidates only with minimum 2 years experience handling the Front Desk/reception. Candidate should be active, smart & confident to handle this activity. Must have ability to make changes on priority. Must be good in written & verbal communication skills. Candidates from similar industries with similar experience will be preferred. Well versed with Computer skills/ Computer Proficient. What we give you? Fixed Salary + Half Yearly Increment. How to Apply? Kindly share your resume on j.lahari@homebazaar.com and for more details contact on 8655980185
Posted 1 month ago
1.0 - 5.0 years
4 - 5 Lacs
Pune, Chennai, Gurugram
Hybrid
Teach students with PlanetSpark content.Min 1 yr exp.Work from home English teacher.English Tutor.Part time English teacher.Remote jobs English Teacher.Online English Teacher.Virtual English Teacher.English Teacher.Part time English Teacher
Posted 1 month ago
1.0 - 5.0 years
4 - 5 Lacs
Pune, Chennai, Gurugram
Hybrid
Teach students with PlanetSpark content.Min 1 yr exp.Work from home English teacher.English Tutor.Part time English teacher.Remote jobs English Teacher.Online English Teacher.Virtual English Teacher.English Teacher.Part time English Teacher
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Greet and welcome clients and visitors in a professional and friendly manner Manage front desk operations and ensure the reception area is presentable Handle incoming calls, emails, and general correspondence Schedule meetings and maintain calendars Required Candidate profile Min 2 yrs of exp in a front office/receptionist role, preferably in the hospitality or hotel industry Excellent communication skills Pleasant personality with professional appearance
Posted 1 month ago
1.0 - 3.0 years
3 - 3 Lacs
Bengaluru
Work from Office
Role & responsibilities Greeting and Welcoming : Creating a positive first impression by warmly greeting guests upon arrival and offering assistance. Guest Interaction: Addressing inquiries, providing information about the company's projects, services, and properties, and resolving any issues or complaints effectively. Customer Service: Delivering exceptional customer service by being attentive, helpful, and responsive to guest needs. Reception Duties: Managing the reception area, handling phone calls, emails, and correspondence, and ensuring a clean and organized workspace. Sales Support: Assisting with sales efforts by providing information about properties, coordinating viewings, and promoting the company's real estate offerings. Event Coordination: Assisting with event planning and execution, including logistics, on-site management, and post-event follow-up. Record Keeping: Maintaining accurate records of guest interactions, transactions, and feedback. Communication: Maintaining clear and effective communication with guests and other team members to ensure a smooth and positive experience. Preferred candidate profile
Posted 1 month ago
5.0 - 7.0 years
4 - 5 Lacs
Gurugram
Work from Office
Role & responsibilities Reception Duties: Greet and welcome visitors with a warm and friendly demeanor. Answer incoming calls, take messages, and redirect calls as necessary. Manage inquiries from visitors, clients, and employees, providing accurate information or directing them to the appropriate person or department. Administrative Support: Assist with various administrative tasks, including data entry, filing, and document preparation. Maintain office supplies inventory and place orders as needed. Handle incoming and outgoing mail and deliveries. Appointment Scheduling: Schedule appointments and meetings for staff members using electronic calendars or scheduling software. Coordinate meeting room reservations and ensure meeting spaces are set up and equipped with necessary materials. Visitor Management: Register visitors, issue visitor badges, and notify employees of visitor arrivals. Ensure visitors adhere to security protocols and escort them to designated areas as needed. Communication: Communicate effectively with internal and external stakeholders, providing courteous and professional assistance. Relay messages accurately and promptly to the appropriate individuals or departments. Office Coordination: Coordinate with other departments to facilitate smooth operations and address any facility-related issues. Collaborate with administrative staff to ensure seamless office procedures and workflows. Miscellaneous Duties: Perform other duties as assigned to support the overall functioning of the office and organization. Invoicing
Posted 1 month ago
8.0 - 13.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Job Title :Genesys_Level 7_Manager_(Entity -S&C GN) Management Level :Level 7 - Manager Location :Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills : Genesys Cloud, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, Industry Solutions Consulting Good to have skills : Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary :Join our team of SONG consultants who solve customer-facing challenges at clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities : Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills : Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO. Experience in Genesys Cloud administration & application experience:Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Additional Information : An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture :Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | AccentureQualification Experience :8+ years Educational Qualification :MBA from a tier 1 institute
Posted 1 month ago
8.0 - 13.0 years
10 - 14 Lacs
Chennai
Work from Office
Job Title - (Genesys)+(Level 7-Manager)+(Entity -S&C GN) Management Level: 7-Manager Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must-have skills: Genesys, Genesys pure cloud, Genesys cloud Good to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Functional Experience :Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs Industry Experience Experience & Specialization in any of industry divisions such as Communication Media & Technology, Financial Services, Health & Public Services, Products & Resources. Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8+Years Educational Qualification: MBA from a tier 1 institute
Posted 1 month ago
5.0 - 10.0 years
4 - 7 Lacs
Gurugram
Work from Office
Post: : Front Office Manager Qualification : Graduate Experience : Min-5 yrs Department : Operations Location : Gurgaon Industry : Hospital Remuneration : Best in hospital industry. Job Responsibilities: Patient Registration. ... Appointment Scheduling. ... Handling Phone Calls. ... Patient Check-in and Check-out. ... Maintaining Patient Records. ... Insurance Verification. ... Billing and Payment Collection. ... Providing Customer Service Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing other HR-related tasks. Maintaining an orderly appearance throughout the reception area. Excellent Communication Skills : A front office executive must be able to communicate clearly with patients, their families, and healthcare providers. They should listen carefully, provide correct information, and handle patient concerns in a polite and professional manner. Strong Organizational Skills : Managing patient appointments, handling phone calls, and maintaining records require good organizational abilities. Being able to prioritize tasks helps in keeping the front desk operations smooth and efficient. Attention to Detail: Ensuring accuracy in patient records, insurance details, and billing is very important. Even a small mistake in data entry can lead to issues in patient care or financial records. Computer Proficiency : Computer knowledge should be good. Interested candidate can attend walking interview at hospital premises at 11am or Apply through naukari portal. Regards HR Team
Posted 1 month ago
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