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Job Title - GN - SONG - Service - Business Process Transformation - Manager Management Level: 7-Manager Location: Bengaluru, BDC7A Must-have skills: Process Architecture Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary: This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will play a crucial role in analyzing, designing, and optimizing business processes to enhance organizational performance. This role requires a deep understanding of process modeling, process re-engineering, and Lean Six Sigma principles. The consultant will work closely with stakeholders across various departments to drive process optimization and deliver tangible results. Key Responsibilities: Process Analysis and Optimization: Conduct in-depth analysis of existing business processes to identify inefficiencies, bottlenecks, and opportunities for improvement Develop and implement process improvement strategies that align with organizational goals and objectives Utilize data-driven insights to measure process performance and identify areas for optimization Process Analysis & Modelling: Develop detailed process models using various modeling tools and techniques (e.g., BPMN, EPC, UML) Document and communicate process changes and improvements clearly to stakeholders Process Transformation Management: Lead large-scale process re-engineering projects from conception through to successful implementation Develop and manage project plans, including scope, timelines, resource allocation, and budgets Monitor and report on project progress, ensuring that objectives are met and addressing any issues or risks Lean Six Sigma implementation: Drive the application of Lean Six Sigma methodologies (e.g., DMAIC, DMADV) across various projects and processes Establish and track key performance indicators (KPIs) to measure process effectiveness and impact Facilitate advanced Lean Six Sigma training and workshops to build organizational capabilities Stakeholder Engagement and Communication: Collaborate with senior executives and key stakeholders to ensure alignment and secure buy-in for process transformation initiatives Communicate complex concepts and project updates clearly and effectively to diverse audiences Manage expectations and address any concerns or feedback from stakeholders throughout the transformation process Professional & Technical Skills: Relevant experience in the required domain. Strong analytical, problem-solving, and communication skills. Ability to work in a fast-paced, dynamic environment. Bring your best skills forward to excel at the role: Extensive experience in process transformation, including senior-level roles in process modeling and re-engineering with relevant certification (e.g., Six Sigma Black Belt) Deep knowledge of Lean Six Sigma principles and methodologies, with a proven track record of successful implementation Proficiency in process modeling tools and software (e.g., Visio, ARIS, Celonis, Signavio). Proven ability to analyze and solve complex problems, develop innovative solutions, and make data-driven decisions. Experience in process mining tools and data analytics (e.g. Celonis, Power Automate) Strong project management skills, with experience managing complex, multi-disciplinary projects Exceptional leadership, communication, and interpersonal skills, with the ability to influence and drive change at all organizational levels Experience in management consulting firms is preffered CRM knowledge/experience on tools viz. Salesforce is preferred Additional Information: Opportunity to work on innovative projects. Career growth and leadership exposure. About Our Company | Accenture Experience: 12-14Years Educational Qualification: Any Degree Show more Show less
