Global Service Lead, SAP BASIS & Security

Job Description

Global Service Lead, SAP BASIS & Security Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape! Job Summary The Global Service Lead, SAP BASIS & Security will Leads SAP Platforms Technical and Security services with a team of specialized resources for both the existing on-premise legacy ECC estate, S/4HANA and the emerging SAP RISE footprint, ensuring to deliver a validated, secure and cost-effective SAP digital core. Your Key Responsibilities Your responsibilities include, but are not limited to: Leads the effective delivery and operations of SAP Technical Services ensuring best-in-class support and ensuring compliance to defined IT Governance controls, standards, and practices Accountable for SAP Technical Governance and strategy, defines and maintain technical framework and standards specific to SAP Services, ensuring enforcement of security and zero trust IAM Oversees operational results, management, security, lifecycle, and reliability of SAP Services Identify areas for optimization, implement strategies to enhance processes and procedures, maintaining proper life cycling of documentation and services artifacts Accountable for managing vendors, ensuring they deliver quality services and meet all contractual obligations Recruit, manages and coach a highly specialized and globally distributed team of technology professionals, serving as a role model, ensuring next line leaders are visible and effective partners with IT counterparts, broader Sandoz stakeholders, and service providers Oversees delivery of all projects under the scope of SAP Technical Services including support to RISE Transition Responsible for strategic deliverables: expansion of automation footprint and integrated pipelines, converge monitoring & observability, implementation of FinOps guardrails for SAP workloads, Zero‑Trust & Continuous Compliance Minimum Requirements What you’ll bring to the role: 15+ years’ experience SAP BASIS, SAP Security proven track record, with at least 5 years in a managerial or service‑owner role 5 + years in regulated (GxP/SOX) industries Proven delivery of large‑scale migrations (AnyDB→HANA, on‑prem→RISE‑hyperscaler) Deep knowledge of ITIL 4 service management, SLAs/OLAs, and tooling (ServiceNow, Jira Service Management). Hands‑on expertise in SAP Security (GRC, role design, audit controls) and industry frameworks (NIST, CIS, ISO 27001). · Exposure to S/4HANA Public Cloud extensibility and SAP BTP Kyma / CAP services Certifications (not mandatory): SAP Technology Architect, AWS/Azure Solutions Architect, ITIL 4 Strategist; CISSP/CISM Competencies: Leadership quality including the ability to motivate, inspire, counsel, and facilitate individuals and teams to take responsibility and accountability for the goals Proven ability to establish and maintain strong long-term relationships, communications and interact professionally with a diverse group of Executives, Managers, and Subject Matter Experts in IT and ability to translate business strategies, initiatives, goals, and objectives into actionable items Leadership and project management skills with the ability to effectively communicate and report to different levels Superior reasoning and decision-making skills Customer and service first attitude Why Sandoz? Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more! With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably. Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported! Join us! Commitment to Diversity & Inclusion (hard coded in Workday): We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com) #Sandoz Show more Show less