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Job Summary - The Global Lead of Specialized applications & Services is tasked with steering the strategic direction, governance, and operational excellence of Specialized applications and applications for Sandoz globally. This role emphasizes enhancing platforms and applications integration and optimization to streamline organizational processes and foster digital transformation. The incumbent is responsible for overseeing teams, managing vendor relationships, and aligning platforms and applications solutions with the organization's overall objectives and industry standards. This position demands strong leadership, a forward-thinking strategy and the ability to address complex challenges while promoting growth and innovation. Major accountabilities: Develop and implement Specialized applications and applications strategy in partnership with Stakeholder success teams, aligning with organizational goals and industry standards. Manage governance and operations of Specialized applications and applications across regions and departments. Lead a team to deliver high-quality Specialized applications and applications services and support. Oversee the integration and optimization of Specialized applications and applications to enhance business processes and operational efficiency. Maintain strong vendor relationships to ensure the delivery of high-quality solutions and services. Comply with regulations and standards, and best practices. Drive continuous improvement and innovation to support digital transformation and growth. Develop and track key performance indicators to measure platforms and applications success. Engage with internal stakeholders to gather requirements, provide updates, and ensure solutions meet business needs. Identify and mitigate risks associated with platforms and applications operations and implementations. Provide leadership on projects, ensuring timely delivery. Leverage platforms technologies for digital transformation and process optimization. Manage budgets and resources for cost-effective solutions and maximum value. Key performance indicators: Platforms and applications uptime and availability Rate of successful project completions Percentage of business processes integrated with platforms and applications Cost-saving measures implemented through initiatives User satisfaction and adoption rates Compliance with regulatory and best practice standards Return on investment (ROI) from platforms and applications solutions Efficiency improvements in business operations Resolution time for platforms and applications related issues Training and development effectiveness for platforms and applications users Minimum Requirements: Work Experience and Skills: 10+ years of experience in project delivery and/or application management or IT services within a multinational organization. Key skills include strategic planning, financial acumen, and team leadership. Experience in designing and operating Center of Excellences for spezialed applications highly desirable Excellent leadership, communication, and collaboration skills. Effective communication and stakeholder management skills, with the ability to explain complex technical concepts to non-technical audiences. Strong analytical and problem-solving skills, with the ability to translate business needs into data and system requirements. Strong leadership and team-building skills, with a focus on developing talent and fostering a collaborative team culture. Proven ability to work effectively in a fast-paced, dynamic environment and drive change and innovation. Experience in managing global projects and working in diverse cultural environments. Proficiency in using advanced software tools and platforms relevant to the job. Experience with ITIL frameworks and other service management methodologies. Education : Bachelor’s degree in Computer Science, Information Technology Business Administration, or related field; (Master’s degree is preferred) Expert knowledge and experience in the specialized applications (Appian, Custom Developments, non-ERP Finance & Procurement solutions, Legal etc. ) and in the implementation and operations of those. Certification in project management methods (Agile, ITIL, Prince 2, PMI) is a plus. Experience with Agile/DevOps methodologies; Certification is a plus Show more Show less
