Job
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Date posted: Jun 19, 2025 Location: Bengaluru, KA, IN Area of Expertise: Information Technology Job Type: Permanent Work mode (place): On site + Home office Job Requisition ID: 22714 Global IT Operations Manager We at Yara are part of a global network, collaborating to profitably and responsibly solve some of the world's key challenges - resource scarcity, food insecurity and environmental change. About the Unit About Yara Yara grows knowledge to responsibly feed the world and protect the planet. Supporting our vision of a world without hunger and a planet respected, we pursue a strategy of sustainable value growth, promoting climate-friendly crop nutrition and zero-emission energy solutions. Yara’s ambition is focused on growing a nature positive food future that creates value for our customers, shareholders and society at large and delivers a more sustainable food value chain. To achieve our ambition, we have taken the lead in developing digital farming tools for precision farming and work closely with partners throughout the food value chain to improve the efficiency and sustainability of food production. Through our focus on clean ammonia production, we aim to enable the hydrogen economy, driving a green transition of shipping, fertilizer production and other energy intensive industries. Founded in 1905 to solve the emerging famine in Europe, Yara has established a unique position as the industry’s only global crop nutrition company. We operate an integrated business model with around 17,000 employees and operations in over 60 countries, with a proven track record of strong returns. In 2021, Yara reported revenues of USD 16.6 billion. About Digital Technology Digital Technology (DT) ensures a stable and secure technology environment for Yara, which is our license to operate. We aim to work hand in hand with regional Management to create the regional business transformation roadmap, as well as identify and drive the fulfillment of the technology needs of the regional roadmaps. We provide the technical expertise needed for various business and technology initiatives. DT works with several partners to provide support for daily technology tools as well as manage our infrastructure in Yara. About The Team To lead the development of a high-performing hybrid IT Operations function based in Bengaluru, India, delivering global oversight of Operational governance and key service management processes. The role is central to building team capabilities, driving operational excellence, and ensuring effective collaboration between global as well as regional teams and external partners. This position will be instrumental in developing culture, governance, and delivery performance across global IT operations. Responsibilities Build and lead a team of specialists in IT operations and service management, fostering continuous improvement and professional growth. Establish and maintain a robust delivery model, integrating internal resources and external partners seamlessly. Collaborate with cross-regional stakeholders to operationalize the ITSM platform strategy, ensuring it meets the evolving needs of the organization. Promote Agile methodologies and contribute to a culture of accountability, innovation, and continuous improvement. Act as the senior operations lead in India, ensuring seamless collaboration with global teams. Drive governance activities and ensure audit readiness for IT Operations services. Oversee IT operations in a hybrid environment, coordinating remote and on-site teams effectively. Profile Working Experience 13+ years of experience in IT Operations, with global scope and delivery responsibility. Proven experience leading and scaling teams in a hybrid or outsourced delivery model. Strong understanding of ITIL processes with a focus on continual service improvement. Demonstrated experience building collaborative teams across geographies. Experience in Agile working methods and IT project delivery. Excellent interpersonal, communication, and leadership skills. Other knowledge Strong understanding of ITIL framework and service management principles. Familiarity with governance models and performance metrics in IT operations. Skills Proficiency in ITIT, ITSM processes and platforms. Analytical and data-driven decision-making skills. Strong people, project and stakeholder management capabilities Leadership & People skills Excellent communication and interpersonal skills. Ability to lead diverse, cross-functional teams in a global environment. Demonstrated ability to drive change and foster a culture of continuous improvement Additional Information Why us? Innovative Work Environment At YARA, you’ll be part of a dynamic team. You would be working with a globally dispersed and diverse team. We encourage creativity and out-of-the-box thinking, providing you with the freedom to experiment and innovate. Career Growth Opportunities Your professional development is our priority. We offer tailored training programs, mentorship from industry leaders, and clear pathways for advancement. Support for personal development, learning and continuous learning is a priority Work-Life Balance We understand the importance of balancing work with personal life. With flexible working hours, remote work options, and a generous vacation policy, you’ll have the time and space to recharge. Impactful Work Your work will have a direct impact. Our team’s recent achievements in specific areas demonstrate the meaningful difference we make every day. Strong Company Values Our commitment to these values is reflected in our positive work culture, low turnover rates, and the long-term success of our employees. Contact details Recruitment Contacts: Shivaji Pothini - pothini.shivaji@yara.com Cyril Baby - cyril.baby@yara.com Knowledge grows through differences Yara is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We believe that creating a diverse and inclusive work environment is not only the right thing, but also the smart thing to do. To deliver on this, Yara has firmly anchored Diversity, Equity & Inclusion (DE&I) in our business strategy and has more than 400 employees worldwide involved in D&I ambassadors networks. As part of our recruitment process, where permitted by local law, we may conduct reference and background checks. These checks will only be performed when deemed necessary for the nature of the job. Candidates will be informed by HR before any background checks are initiated. Job Segment: Sustainability, Operations Manager, Sustainable Agriculture, Manager, Energy, Operations, Agriculture, Management
