General Manager - Sales & Marketing

Job Description

Job Summary: Saini Toyota is looking for a dynamic, experienced, and target-driven Sales General Manager (GM) to lead its passenger car sales operations. The ideal candidate must have a minimum of 5 years of proven experience as a Group GM in the automobile sector, with a deep understanding of sales strategy, team management, customer satisfaction, and dealer operations. Key Responsibilities: Lead, manage, and mentor the sales team to consistently achieve monthly and yearly targets. Design and implement effective sales strategies to maximize vehicle sales and profitability. Ensure smooth dealership operations including showroom floor management, test drives, documentation, and delivery experience. Monitor and improve lead conversion ratios, enquiry handling, and customer walk-in management. Collaborate with Marketing and CRM teams to design customer acquisition and retention campaigns. Drive institutional and bulk sales initiatives with corporate clients and fleet owners. Maintain high standards of customer satisfaction (CSI) and Net Promoter Score (NPS). Prepare performance reports, forecasts, and business reviews for the management. Ensure compliance with Toyota’s sales standards, processes, and policies. Train and upgrade the team on product knowledge, customer handling, and sales pitch. Required Qualifications & Experience: Minimum 5 years of experience as Group GM in the automobile sector is mandatory. A strong understanding of the Toyota product line-up and market positioning is preferred. Bachelor’s degree (MBA preferred) in Sales, Marketing, Business Administration or relevant field. Strong leadership, negotiation, and people-management skills. Proficiency in dealership software and CRM tools. Attractive salary with performance-based incentives. Package will be aligned with industry standards and candidate experience. Job Type: Full-time Pay: ₹55,000.00 - ₹75,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person