General Manager

Job Summary:

Pre-opening

Key Responsibilities:

• Strategic Leadership:

  Provide visionary leadership to establish and implement the hotel’s strategic goals, aligning with the brand’s standards and market positioning.

• Operational Management:

  Oversee daily hotel operations including rooms, front office, housekeeping, food & beverage, sales, marketing, finance, and human resources.

• Guest Experience:

  Ensure exceptional guest experiences by maintaining high service standards, analyzing guest feedback, and implementing service improvements.

• Financial Management:

  Develop and manage budgets, forecasts, and financial strategies to achieve revenue targets, optimize costs, and maximize profitability.

• Sales & Marketing:

  Collaborate with the sales and marketing teams to drive room sales, banquet sales, and F&B promotions. Contribute to developing and executing marketing strategies to enhance brand visibility.

• Staff Development:

  Lead recruitment, training, and development initiatives to build a high-performing, motivated, and engaged team.

• Regulatory Compliance:

  Ensure adherence to local regulations, safety, and hygiene standards, including health and safety protocols.

• Relationship Management:

  Build and maintain strong relationships with guests, partners, vendors, and the local community.

• Brand Standards:

  Implement and uphold the hotel brand’s policies, procedures, and standards across all departments.

• Continuous Improvement:

  Identify opportunities for operational efficiency and service enhancements through innovation and best practices.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field. Advanced degree preferred.
• Minimum 10+ years of experience in the hospitality industry, with at least 3-5 years in a senior leadership role. Pre-opening experience will be an addition.
• Strong preference for candidates currently serving as F&B Directors at renowned hotel companies in India.
• Proven track record of delivering exceptional guest experiences and achieving financial targets.
• Excellent leadership, communication, and interpersonal skills.
• Ability to thrive in a dynamic and fast-paced environment.
• Knowledge of local market trends and regulatory requirements.