General Manager

Job Summary:

We are looking for a seasoned and culturally attuned General Manager to lead the operations of our Naturopathy & Wellness Resort, known for its traditional architecture, regional cuisine, and authentic guest experiences. The ideal candidate brings over a decade of leadership in the hospitality industry, with a deep appreciation for South Indian heritage and excellence in luxury resort management.

Key Responsibilities:

• Oversee day-to-day operations across all departments, including Front Office, Housekeeping, F&B, Spa & Wellness, and Cultural Programs.
• Curate and maintain an authentic South Indian ambiance throughout the guest experience—architecture, hospitality, cuisine, and service.
• Lead and mentor teams to deliver world-class service with warm, traditional hospitality.
• Develop strategic plans to increase occupancy, revenue, and guest satisfaction while preserving cultural integrity.
• Manage budgets, cost controls, forecasting, and P&L performance.
• Promote regional tourism partnerships and community engagement initiatives.
• Uphold high standards in sustainability, wellness, and cultural authenticity.
• Collaborate with chefs and local artisans to enhance the resort’s culinary and experiential offerings.

Qualifications:

• Bachelor's degree in Hospitality, Business Management, or a related field (MBA or Master’s preferred).
• 10+ years of experience in premium resort or heritage hotel operations, including 5+ years in a senior leadership role.
• Strong knowledge of South Indian culture, hospitality, and regional service expectations.
• Proven ability to lead culturally sensitive and guest-focused teams.
• Excellent communication, financial, and operational management skills.
• Proficient in hotel management systems and guest satisfaction tools.
• Passion for wellness, sustainability, and immersive guest experiences.