General Manager-3PL, Business Development

Position Title: General Manager 3PL,

Location:

Role Overview:

The General Manager – 3PL & Business Development will lead strategic expansion of third-party logistics services, drive revenue growth, and oversee end-to-end client solutions. This role demands a seasoned leader with deep market insight, strong commercial acumen, and operational command across warehousing, transportation, and value-added services.

Key Responsibilities:

Business Development & Growth

• Identify, pursue, and secure new 3PL contracts across target sectors
• Develop and execute strategic sales plans to expand market share
• Build strong client relationships and ensure long-term retention
• Lead proposal development, pricing strategy, and contract negotiations

Operational Leadership

• Oversee day-to-day 3PL operations including warehousing, distribution, and fulfilment
• Ensure service level adherence, cost optimization, and continuous improvement
• Collaborate with cross-functional teams to deliver customized client solutions
• Drive digital transformation and automation initiatives within operations

Financial & Commercial Management

• Own P&L responsibility for the 3PL vertical
• Monitor KPIs, budget performance, and cost control measures
• Analyse market trends and competitor activity to inform pricing and positioning

Team & Stakeholder Management

• Lead, mentor, and develop high-performing sales and operations teams
• Foster a culture of accountability, innovation, and customer-centricity
• Liaise with senior leadership to align business goals and reporting

Qualifications & Experience:

• 10+ years in logistics, supply chain, or 3PL operations with proven business development success
• Strong understanding of warehousing, transportation, and value-added services
• Demonstrated ability to manage large-scale client accounts and complex projects
• Excellent negotiation, leadership, and stakeholder engagement skills
• MBA or equivalent preferred

Key Competencies:

• Strategic Thinking & Execution
• Commercial Acumen
• Client Relationship Management
• Operational Excellence
• Leadership & Team Building
• Data-Driven Decision Making