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0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Team Description The service and support team maintains direct contact with customers support for Radixx customers. Role And Responsibilities Customer service includes communication via telephone, email, chat or callbacks Ensures delivery of objectives and client expectations are met in accordance with contractual obligations Work with various departments to meet maintenance services sales goals, receive and understand accurate account of equipment failures Conduct technical training courses for customers and/or employees in the use of complex situations for multiple products Interact with customer and functional organizations to develop specifications for content of courses Post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services Responsibilities are within the technical customer support function as a generalist or in a combination of disciplines: product support specialist product support analyst technical support customer service customer training Qualifications And Education Requirements Minimum Graduate. Technical experience strongly desired Demonstrates good time management and priority setting skills Demonstrates effective teamwork skills Demonstrates ability to work under pressure and handling complexity Proficient English and oral communication skills Must be organized, able to multi-task and work in all areas as needed Proven analytical and troubleshooting skills Excellent customer service skills Travel Industry background is desired. Experience with travel distribution/reservation systems (Sabre, Galileo, Amadeus) ITIL/ XML/ SQL/ API Programming Experience using Salesforce CRM tool Minimum 3 days work from office and shifts Experience with travel distribution/reservation systems (Sabre, Galileo, Amadeus) ITIL/ XML/ SQL/ API Programming Experience using Salesforce CRM tool Show more Show less
Posted 2 months ago
3.0 years
3 - 6 Lacs
Ahmedabad
On-site
We are seeking a creative and detail-oriented UI/UX Designer to join our team. The ideal candidate will have expertise in Figma, Prototyping, Mobile/Web/Desktop App Design, and a strong grasp of AI-powered design tools to enhance workflows. You should have excellent communication skills, a problem-solving mindset, and a passion for creating seamless digital experiences. Experience: 3 to 5 Years Workplace Type: On-site Key Responsibilities: Design user-friendly interfaces for mobile apps, web apps, and desktop software using Figma. Create high-fidelity prototypes and interactive wireframes to demonstrate user journeys. Collaborate with product managers, developers, and stakeholders to align design with business goals. Leverage AI tools (e.g., Figma AI, UX Pilot, Adobe Firefly, MidJourney, ChatGPT, DeepSeek, etc) to speed up workflows and ideation. Maintain and evolve design systems, UI kits, and component libraries for scalability. Ensure designs are responsive, accessible, and follow industry best practices. Stay updated on emerging AI-driven design trends and automation tools. Requirements Skills & Qualification: 3+ years of professional UI/UX design experience. Expert-level proficiency in Figma (prototyping, auto-layout, design systems). Good knowledge of Adobe creative Cloud tools like Illustrator, Photoshop to work over graphics required. Strong portfolio showcasing mobile, web, and desktop app designs. Experience with AI-powered design tools (e.g., Figma AI, ChatGPT for UX writing, Galileo AI, Mockplus IQ, Dora AI). Excellent communication & presentation skills (fluent in English). Ability to work in Agile/Scrum environments. A team player but can work independently too. Excellent written and verbal communication skills. Multi-tasking and time-management skills, with the ability to prioritize tasks. Nice to have: Experience with animation tools. Benefits working at Blobstation: 5 days a week Health Insurance Sponsorship for certification Flexible working hours with possibility of working from home Apply here Make your first move in giving your career a massive push forward. You can also send an email to our recruiter at contact@blobstation.com
Posted 2 months ago
1.0 years
0 Lacs
Delhi, Delhi
On-site
Key Responsibilities: Booking Management : Manage bookings, cancellations and modifications using Amadeus and Galileo systems. Itinerary Planning : Create customized travel itineraries for clients, including flights, hotels, and activities. Travel Coordination: Coordinate with airlines, hotels, and other travel service providers to ensure seamless travel experiences. Customer Service: Provide excellent customer service, responding to client inquiries and resolving issues. Requirements: Experience: Proven experience in the travel industry, preferably in a role involving booking management and itinerary planning. Amadeus and Galileo: Proficiency in using Amadeus and Galileo systems for booking management and itinerary planning. Travel Industry Knowledge : Strong knowledge of the travel industry, including airlines, hotels, and other travel service providers. Communication Skills: Excellent communication and customer service skills. Desirable Skills: Additional GDS Systems: Experience with other Global Distribution Systems (GDS) such as Sabre or Worldspan will be an advantage. Travel Software: Familiarity with travel software and technology, such as travel management systems or online booking tools. Analytical Skills: Strong analytical skills, with the ability to analyze data and make informed decisions. What We Offer: Competitive Salary : A competitive salary package, commensurate with experience. Opportunities for Growth: Opportunities for professional growth and development in the travel industry. Dynamic Work Environment: A dynamic and fast-paced work environment, with a team of experienced travel professionals. If you're a motivated and experienced travel professional with expertise in Amadeus and Galileo, we'd love to hear from you! More Details:- We are hiring for Travel blended process. Customer Service (Email + Voice) Excellent English Communication Must have worked on Amadeus and Galileo. Day shift - (9:30 - 6:30) 6 days working 1 rotational weekoff Graduates only. Minimum 1 year Experience in travel domain Salary - 25k in hand - 40k in hand No cabs Location - Delhi - South Ex Contact - Deva Malik - 8287727454 Email - mailus.recruitmenthub@gmail.com Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Schedule: Day shift Fixed shift Morning shift Work Location: In person
Posted 2 months ago
1.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Title: Customer Support Advisor (Ticketing) Location : Noida Job Summary We're seeking a highly skilled and customer-focused Customer Support Advisor to join our team in the ticketing department. As a Customer Support Advisor, you'll provide exceptional customer service and support to our clients via phone, email, or chat, resolving ticketing-related issues and queries. If you have excellent communication skills, a customer-centric approach, and experience in ticketing or customer support, we'd love to hear from you! Responsibilities Respond to customer inquiries and resolve ticketing-related issues via phone, email, or chat Manage and resolve customer complaints and concerns in a timely and professional manner Provide accurate information about ticketing policies, procedures, and processes Utilize ticketing software and CRM systems to manage customer interactions and track issues Collaborate with internal teams to resolve customer issues and improve overall customer experience Meet or exceed customer satisfaction targets and quality metrics Requirements 1+ year of experience in customer support or ticketing (freshers with excellent communication skills can also apply) Excellent communication, interpersonal, and problem-solving skills Ability to work in a fast-paced environment and prioritize tasks effectively Strong customer focus and empathy Proficiency in using ticketing software and CRM systems (training provided if needed) Nice To Have Experience working with ticketing software (Amadeus, Sabre, Galileo) Knowledge of customer service best practices and industry standards Certification in customer service or support (e.g., ICMI, HDI) What We Offer 22k for freshers in hand and upto 36k in hand for experienced 4400 night shift allowance and 4400 attendance allowances upto 15k incentives both side cabs If you're passionate about delivering exceptional customer experiences and have a keen interest in ticketing, please submit your application, including your resume @ 9711411176 This job is provided by Shine.com Show more Show less
Posted 2 months ago
1.0 - 6.0 years
1 - 6 Lacs
Bengaluru
Work from Office
IATA Certified, Air, hotel, cruise, flight booking - travel insurance & itinerary planning exp. Using travel booking tools like Amadeus, Galileo, Sabre - international & domestic ticketing. Pay - 20,000 to 25,000 + performance based bonus.
Posted 2 months ago
2.0 - 6.0 years
0 - 1 Lacs
Noida
Work from Office
Dear Candidate, iEnergizer is hiring fo r#GDS_Experts for the Travel_Process (Pilot Batch). Click Here To Apply https://wa.me/917678370584 Salary: Best in market/open to negotiate Location: Noida Number of vacancies: 20 Nos Interview mode: Virtual Responsibilities: 1. Handle consumer concerns via phone or email/chat. (IB) 2. Address the ticketing issuance and reissuance 3. PNR cancellation and creation. 4. Excellent Geographical knowledge of the Globe 5. Involuntary Reissuance/Voiding. Requirement: 1. Excellent fluency in spoken English. 2. GDS (Amadeus/Galileo/TP/Sabre, etc.) knowledge is a must. 3. Minimum 3 years of hands-on experience in PNR Creation, Issuance, Reissuance, Changes/Cancellation, and Rescheduling. Interested candidates can share their CV on this link or on the given WhatsApp number: https://bit.ly/poojabhardwaj Contact Person: Pooja Bhardwaj WhatsApp No.: #7678370584 . #Amadeus #Galileo #GDS #NoidaHiring #TravelProcess #iEnergizer #Jobs #Issuance #Reissuance #Ticketing #PNRcreation #Sabre
Posted 2 months ago
1.0 - 6.0 years
2 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Need Min 1 yr exp. in Travel {Hardcore Experience - GDS (Amadeus) and Mannual Ticketing} Salary goes upto 35k in hand+Allowances 24*7 5 days working both side cabs Gard / UG Immediate Joiners only Contact: 9220771924 Akanksha Required Candidate profile Need excellent communication skills
Posted 2 months ago
1.0 - 2.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Domestic and International Ticketing Responsibilities Flight Ticket Issuance , Reissue , Cancellation of LCC Tickets . GDS System Galileo or Amadeus Minimum 1-2 Years of Experience Qualifications English , Hindi Speaking Communication Skills , Excel Working Show more Show less
Posted 2 months ago
1.0 - 6.0 years
1 - 2 Lacs
Noida
Work from Office
Job Opening: Travel Consultant We are hiring for the position of Travel Consultant in the travel process. Salary: 22,000 CTC | 21,000 In-Hand Work Days: 6 Days Working Training: Paid Training Provided Location: Noida Sec-60 Job Responsibilities: Assist customers with travel bookings and inquiries Provide excellent customer service and support Coordinate with travel partners and vendors Maintain accurate records of bookings and customer interactions Ensure customer satisfaction and timely resolution of issues Requirements: Good communication skills Willingness to learn and undergo training Customer-focused and detail-oriented Interested candidates please contact: HR Shweta 8130317502
Posted 2 months ago
2.0 - 7.0 years
4 - 6 Lacs
Noida, New Delhi
Work from Office
WE ARE HIRING !!!! TRAVEL SALES CONSULTANT Min 2 Yr of experience in Travel sales PPC and Have good knowledge of Amadeus Call/Whats app 9060745209 Salary upto 65k
Posted 2 months ago
1.0 - 6.0 years
3 - 8 Lacs
Noida, New Delhi, Gurugram
Work from Office
1. Experience in cruise salary upto 75k 2. Experience in airline PPC SALARY UPTO 70k 3. NON travel exp upto 40k CTC - 1 yr exp in any international bpo 4.Experience in spanish billingul salary upto 60k 5. SEO expert travel industry only Required Candidate profile calls / whatsapp - 8512850830 EXP- 1 year Location - delhi/ noida / gurgaon
Posted 2 months ago
1.0 - 4.0 years
2 - 5 Lacs
Chennai
Work from Office
Role & responsibilities We are looking for International Voice process - GDS tool experience. Experience : Min 6months to 3yrs Work location : Chennai Required Skills : 1. Min 6months to 3 yrs of experience any GDS tool like Galileo, Sabre, Amadeus etc. 2. Any graduation. 3. Willing to work in night shifts. Perks and benefits Salary : upto 5.5lpa Interested candidates can apply to kinnera259@gmail.com Regards, HR Manager
Posted 2 months ago
1.0 - 3.0 years
0 Lacs
Chennai
On-site
We are looking for a detail-oriented and experienced Ticketing Consultant to join our team at Go Kite Tours. The ideal candidate will handle airline ticket bookings, fare calculations, cancellations, and reissuances with accuracy and efficiency. This role plays a critical part in ensuring clients receive smooth and cost-effective travel solutions. Key Responsibilities: Handle domestic and international air ticket bookings through GDS platforms (Amadeus/Galileo/Sabre). Issue, reissue, cancel, and refund tickets as per airline policies and client requests. Provide clients with fare quotes, travel options, and alternate routes to suit budget and preference. Keep track of airline promotions, special fares, and group booking offers. Coordinate with airlines for schedule changes, special requests, or dispute resolutions. Ensure proper documentation and maintain records of all bookings in internal systems. Work closely with holiday consultants, visa teams, and reservations staff to ensure end-to-end travel support. Update clients on changes in travel policies, flight schedules, and COVID-related regulations. Manage travel insurance issuance and flight-related add-on services when applicable. Requirements 1–3 years of experience in ticketing or travel operations. Proficiency in GDS systems like Amadeus, Galileo, or Sabre is mandatory. Good understanding of fare structures, IATA rules, and airline terms. Excellent attention to detail and problem-solving ability. Strong communication skills in English (regional language knowledge is a plus). Job Type: Full-time Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Work Location: In person
Posted 2 months ago
0.0 - 4.0 years
3 - 5 Lacs
Gurgaon/ Gurugram
Work from Office
Hiring Travel Blended Profile for Gurgaon Location Air Ticketing, Reservation, PNR creation, issuance, Refunds Any travel GDS-experienced can apply Upto 45k CTC Plus allowance+ Medical insurance Excellent communication skills Good GDS Knowledge Required Candidate profile 1 year GDS experienced can apply 5 days Working Both Side Cab Facility Call or WhatsApp Aakanksha- 7042523201 Rajiya - 9354352748
Posted 2 months ago
1.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description working knowledge on Farefiling/ PRA/ CRA/ GDS/ Amadeus/Galileo platform will be an added advantage. Experience in booking reservations, cancellation of reservations, fare calculations will be added advantage. Candidate with IATA course/certification will be preferred. Candidate should be able to maintain the highest level of quality and achieving team targets as per the process specifications. IATA Fresher’s can apply. Experience in travel background of minimum 1 years will be added advantage Candidate should be comfortable with rotational shift including night shifts Walk in for an interview between Monday to Friday at 12.00 pm to 4.00 pm at WNS,Gate no 2,Plant 5, Vikhroli west Qualifications Any Graduate and Under Graduate Additional Information Night Shifts/Rotational Shifts Show more Show less
Posted 2 months ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Title: Customer Service Expert Location: Vatika Business Park, Sector 49, Sohna Road, Gurgaon – 122018 Industry: Aviation / Hospitality / Travel / OTA / BPO Work Type: Full-Time | Rotational Shifts (24x7 Operations) Make the Move from a Job to a Career Are you ready to elevate your customer service career in a dynamic and fast-paced environment? Join us and gain hands-on experience with airline standard operating procedures and superior service delivery skills. If you’re a motivated team player with a passion for customer satisfaction, this is the opportunity you've been waiting for! Job Responsibilities: Communicate effectively with customers via calls, emails, or chat Provide clear, confident, and courteous responses in real-time Handle complex situations with composure and efficiency Use tools like MS Office (Word, Excel, Outlook) proficiently GDS experience (Amadeus or Galileo) is an added advantage Ensure seamless service across all touchpoints Be flexible with rotational shifts and weekly offs as per process needs Key Requirements: Excellent English communication skills (spoken and written) are mandatory Minimum 6 months of experience in Customer Service / Reservations Background in Aviation, Hospitality, Travel, OTA, or BPO preferred Confident, energetic, and assertive communication style Graduate in any stream / Hotel Management / Aviation Diploma holders Why Join Us? Work-Life Balance: 9 hours a day, 5 days a week Pro-rata Pay for those opting to work extra hours/days Competitive Salary with night shift allowance and performance-based incentives Career Growth: Fast-track promotions to Team Leader/Supervisor Eligible for TAM (Training for Assistant Manager) – our in-house management development program Shift Timings (Rotational): 08:00 AM – 05:00 PM 11:00 AM – 08:00 PM 02:00 PM – 11:00 PM 04:30 PM – 01:30 AM 11:00 PM – 08:00 AM (For Male Employees Only) Transport: Air-conditioned cabs provided for pick-up and drop Transport allowance available in lieu Show more Show less
Posted 2 months ago
1.0 - 6.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Responsibilities: * Manage travel requests & itineraries * Book flights, hotels & visas * Provide exceptional customer service * Coordinate corporate trips * Ensure timely ticket delivery
Posted 2 months ago
2.0 - 6.0 years
3 - 6 Lacs
Mohali
Work from Office
-Selling international flights -Handling inbound sales calls for inbound selling. -Conversion of a lead into a sales calls. -Helping clients with travel planning. -Book tickets, reserve accommodations -Build and maintain relationships with client Required Candidate profile -At least 1 year of experience into Travel sales -Excellent communication skills. -Good knowledge of travel software ( Amadeus ) -Should be comfortable in rotational shifts. -CallHR Diksha @9888998997 Perks and benefits -Training on different GDS. -Lucrative incentives.
Posted 2 months ago
1.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Responsible for booking/cancelling and amending air, car, hotel, limo, ferry and any other travel related customer query received via emails or phones. Qualifying criteria Resources with Travel process experience who qualify as B1-5 & above on CEF assessment can be showcased to the Operations Team. Should not have a gap of more than 6 months from last employment. Education requirement Graduation Work experience requirement Minimum 1 year experience in travel industry. Good fare/travel knowledge along with GDS experience ( Sabre, Galileo preferable) GDS as well as travel booking on GDS experience preferred Flexible with rotational shift timings Good communication skills Knowledge of MS-Excel Show more Show less
Posted 2 months ago
0.0 - 3.0 years
2 - 4 Lacs
Mumbai
Work from Office
Associate/Sr. Associate Full-time Company Description About The Role working knowledge on Farefiling/ PRA/ CRA/ GDS/ Amadeus/Galileo platform will be an added advantage. Experience in booking reservations, cancellation of reservations, fare calculations will be added advantage. Candidate with IATA course/certification will be preferred. Candidate should be able to maintain the highest level of quality and achieving team targets as per the process specifications. IATA Freshers can apply. Experience in travel background of minimum 1 years will be added advantage Candidate should be comfortable with rotational shift including night shifts Walk in for an interview between Monday to Friday at 12.00 pm to 4.00 pm at WNS,Gate no 2,Plant 5, Vikhroli west Qualifications Any Graduate and Under Graduate Additional Information Night Shifts/Rotational Shifts Cookies Settings
Posted 2 months ago
2.0 - 7.0 years
4 - 9 Lacs
Navi Mumbai
Work from Office
About The Role Job description: Ticket issuance, reissuances (exchanges), deep SME in fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies),etc. Microsoft Office application skills, including Outlook, and Excel Ability to handle/diffusedifficult or irate customers effectively; ability to set expectations and deliver information in a positive way Ability to provide an experience and interaction that reduces customer effort and creates loyalty with customers Minimum 2 years of Sabre and Amadeus working experience a MUST, must be adept at the latest versions of both GDSs Excellent fluency in English - Proficiency & Comprehension (spoken and written) Qualifications Graduates/Under Graduates
Posted 2 months ago
2.0 - 6.0 years
0 - 1 Lacs
Noida
Work from Office
Dear Candidate, iEnergizer is hiring fo r#GDS_Experts for the Travel_Process (Pilot Batch). Salary: Best in market/open to negotiate Location: Noida Number of vacancies: 20 Nos Interview mode: Virtual Responsiblities: 1. Handle consumer concerns via phone or email/chat. (IB) 2. Address the ticketing issuance and reissuance 3. PNR cancellation and creation. 4. Excellent Geographical knowledge of the Globe 5. Involuntary Reissuance/Voiding. Requirement: 1. Excellent fluency in spoken English. 2. GDS (Amadeus/Galileo/TP/Sabre, etc.) knowledge is a must. 3. Minimum 3 years of hands-on experience in PNR Creation, Issuance, Reissuance, Changes/Cancellation, and Rescheduling. Interested candidates can share their CV on this link or on the given WhatsApp number: https://bit.ly/Akankshasharma Contact Person: Akanksha Sharma WhatsApp No.: #9560883080 . . #Amadeus #Galileo #GDS #NoidaHiring #TravelProcess #iEnergizer #Jobs #Issuance #Reissuance #Ticketing #PNRcreation #Sabre
Posted 2 months ago
3.0 - 5.0 years
7 - 11 Lacs
Gurugram
Work from Office
Job ID: 197734 Required Travel :No Travel Managerial - No LocationIndia- Gurgaon (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence The Human Resources Consultant (HRP) is a key business partner within a specific business unit (or region, in the case of Regional HR Manager), responsible for implementing the HR strategy and best practices to support business goals. The HRP is responsible for the implementation of HR processes based on the HR calendar and provides consultancy to managers in HR related issues. What will your job look like Provide consultancy to the management team on HR related issues Implement the HR strategy and build work plans using standard methodologies to promote business goals. Proactively support top talents and key roles, being the focal point for employees on HR consultation such as performance, development etc. You will be the HR partner who will promote people managers skills, performance improvement and professional development to people managers hire to retire. Advise managers and employees on employee experience issues and special requests. "Sense the field" to focus areas for intervention and support, to promote interpersonal climate based on Amdocs Values and Code of Ethics. Perform ongoing organization analysis and implement organizational change programs driven form the business needs and challenges, in partnership with the BU Develop and facilitate team building programs, in collaboration with the Learning and OD BPs, working to define learning and development programs for managerial and professional capabilities' development. Support the managers with preparing and implementing communication plans as well as internal communication of changes and new initiatives. Manage region/Region specific HR activities (recruitment, C&B policy implementation) and serve as regional SME in providing advice and direction to the division/groups. All you need is... Bachelor degree in Social Science or Behavioral science - must. Master degree in Human resource - preferable. Bilingual in local country language and English. 3-5+ years relevant HR work experience preferably in a global/international service/ environment Should possess Business acumen and analytical abilities. Able to articulate the situation and guide on solutions which are aligned to organizational goals and business objectives. Serve as trusted advisor to both employees and managers. Providing advice and support to managers on people-related issues. Addressing complex employee relations issues and conflicts. Demonstrable experience in global, international companies Why you will love this job: You will work with dynamic HR Professionals at the back-end, get a better understanding of different HR facets and become a specialist in multi-tasking We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Job description Bangalore, India Job category Corporate Affairs Department - Commercial GBS Location - Bangalore, India Are you passionate about research and analysisDo you have a keen eye for detail and a knack for synthesizing complex informationWe are looking for a Global Sustainability Intelligence Manager to join our team in the Commercial GBS unit at Novo Nordisk. If you are ready to make a difference and contribute to our mission of driving change towards zero environmental impact, then read on and apply today for a life-changing career. The position As a Global Sustainability Intelligence Manager at Novo Nordisk, you will Conduct in-depth research on ESG trends, risks, and opportunities, gathering information from various sources and extracting relevant data. Analyze and evaluate the collected information to determine its impact on Novo Nordisk and suggest appropriate actions. Synthesize complex research findings into concise and easily understandable insights for internal non-expert audiences. Collaborate with stakeholders to ensure a comprehensive analysis of ESG topics and engage in effective stakeholder management. Think creatively and consider broader contextual factors that can affect the pharmaceutical industry. Qualifications To be successful in this role, you should have Strong analytical and numeracy skills, with the ability to understand and interpret complex ESG topics. Excellent MS Office skills, particularly in Excel and PowerPoint. Excellent written and spoken English language skills. High attention to detail and adherence to s. Strong stakeholder management skills. About the department The Commercial GBS unit is responsible for driving deliverables for multiple Corporate Vice President (CVP) areas within Commercial GBS. This includes Insulin, GLP-1 and Obesity Marketing, Market Access, Commercial Planning, and Commercial Operations. The department also supports BioPharma global marketing for Haemophilia and growth disorders. Located in Bangalore, India, our team is dynamic and fast-paced, working together to make a difference in the lives of patients worldwide.
Posted 2 months ago
3.0 - 5.0 years
35 - 40 Lacs
Pune
Work from Office
: In Scope of Position based Promotions (INTERNAL only) Job TitleGlobal Reporting - Liquidity Reporting, VP LocationPune, India Role Description It is crucial for the bank to understand how profitable each business activity is, and Finance has a responsibility to precisely understand the resource commitment the bank makes to any given client or transaction e.g., cost, capital, funding, liquidity and risk. Finance is playing a central role in keeping the bank focused on simplification and financial resource management. With our diverse teams in 47 countries, we offer a broad portfolio of capabilities. Our key functions range from Regional Finance, Finance Chief Accounting Office, Group Finance, Treasury, Planning and Performance Management, and Investor Relations to enabling functions such as Finance Change and Administration. These teams make sure we cover all Finance specific aspects for our internal and external stakeholders such as shareholder, employees, clients, and regulators. Together, it is the role of Finance to oversee all financial details for Deutsche Bank globally. Overview of the team Liquidity and Treasury Reporting & Analysis (LTRA) is responsible for all internal and external liquidity related reporting and provides analysis and services for other divisions such as Treasury, Risk and Finance to monitor and manage liquidity risk in the bank. LTRA acts in close collaboration with the Banks Treasury division to formulate and execute risk mitigating measures to efficiently manage liquidity risk in the Bank. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Complementary Health screening for 35 yrs. and above Your Key Responsibilities Leading liquidity reporting team responsible for external regulatory liquidity reporting of short term including LCR, sNLP and structural liquidity metrics of ALMM and Funding Matrix . Acting as process owner and champion for strategic sourcing and assessing impact on Liquidity risk reports Developing strong and productive working relationships with stakeholders at a senior level Highlighting operational, regulatory and other risks and taking ownership for sourcing issues and actively participating in their resolution Leading the implementation of innovative business change solutions including Deutsche Bank wide initiatives. Monitoring performance against agreed metrics (Service Level Agreements, Key Performance Indicator's, Key Reporting Indicator's) Working with the wider team to identify and execute continuous improvement initiatives that deliver both incremental and step changes in performance, process effectiveness. Active participation and support the business strategy, plans and values at all levels. Driving high performance through effective career management and development of direct reports Proactively managing tough people decisions and addressing individual performance issues where necessary to drive high performance. SME assisting teams in addressing queries from regulators/stakeholders and taking initiative for strategic fix. Engage with internal stakeholders across Treasury, Liquidity Risk Management and TDI(IT) teams. Lead governance/review forums to present and explain reconciliations including feeds and metrics. Performance of quality checks and reviews to ensure accurate and complete report production. Ensure standardization and streamlining of processes and implementation of governance framework around the same. Implementation and periodic review of a robust control framework for the processes and ensure adherence. Supporting Treasury Liquidity Management on Franchise initiatives/projects. Leading team in complying with audit requirements regarding data quality and control. Your Skills and Experience The candidate must be a highly motivated and highly performing individual. Candidate/ Applicant must be able to handle all levels of complexity in their product coverage or area under control, be able to multitask with relative ease and be flexible enough in shifting workload in accordance with changing priorities and be comfortable dealing with a sometimes stressful and fast-paced month end priority-driven environment. Candidate/ Applicantis expected to have demonstrated experience of working with multiple teams in a matrix organization. 16+ years working experience (preferably in Finance teams of banks, securities firms, investment banks or professional accounting / audit firms or in a similar capacity in a BPO / KPO center). Prefer knowledge of trading products, their valuations and control processes. Prior experience in a controllership role would be highly valuable. Soft Skills Communication Ability to communicate effectively (oral & written) Analytical abilities Displays a high degree of control awareness. Attention to detail and big picture view. Strong analytical / business problem-solving skills Time management skills Well organized & able to logically present results of work Ability to work under pressure and to deadlines. Ability to manage own time Drive and Motivation Passion for change Drive process improvement Diligent, thorough, shows initiative and is proactive. Ability to challenge status quo. People Management Ability to coach and mentor team. Education / Certification Qualified Accountant- CA/CPA/ACCA/MBA or Postgraduate in Commerce How we'll support you Training and development to help you excel in your career. Flexible working to assist you balance your personal priorities. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm l We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 2 months ago
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