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10.0 years
0 Lacs
Greater Kolkata Area
On-site
Job Title: Manager – Sales and Operations Location: Kolkata Department: Sales and Operations Industry: Tours and Travel Experience: 7–10 years Qualification: Graduate Salary: ₹7.2 – ₹8.4 LPA Job Summary We are hiring a Manager – Sales and Operations to drive corporate business and ensure smooth travel operations. The role includes client visits, lead conversion, ticketing, and handling emergencies when needed. Key Responsibilities Generate and convert corporate leads through regular client visits Manage end-to-end travel operations, including ticketing via Galileo Monitor refunds, reissues, and optimize refund ratio Coordinate between sales and ops teams for seamless service Act as the primary client contact; ensure strong relationship management Be available for night-time support in case of emergencies Requirements 7–10 years in Tours and Travel, with strong B2B sales and operations background Proficiency in Galileo ticketing system Excellent communication, coordination, and presentation skills Presentable, client-focused, and able to handle pressure Show more Show less
Posted 2 months ago
0 years
0 Lacs
India
On-site
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Location: Singapore (relocation provided) About The Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. About This Role This role within the mid-market segment focuses on both the acquisition of prospective customers, in addition to the expansion of existing customer accounts. Within this mid-market segment, you will work a set of target accounts in the Digital Natives and or the Commercial sub-segments. This position targets companies with up to 2,500 employees or $1 billion in revenue. The ideal candidate will possess both a sales and technical background that enables them to drive engagement from administrative through executive levels within network operations, development and technical infrastructure teams. Key Responsibilities: Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list. Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory. Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts. Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities. Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates. Effectively scale the territory with partners Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations. As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews. Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers. Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer. Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare. Requirements: Knowledge and sales experience handling mid-market within iGaming or iBetting, Entertainment sectors for India market Direct B2B sales experience on India market is a must have. Experience in new business acquisition and account management. Experience selling a technical, cloud-based product or service Working knowledge of the cloud infrastructure and security space Solid understanding of computer networking and Internet functioning. Keenness for learning technical concepts/terms. Technical background in engineering, computer science, or MIS is advantageous. Strong interpersonal communication skills (both verbal and written) and organizational skills Self-motivated with an entrepreneurial spirit. Comfortable working in a fast-paced dynamic environment. Willingness to travel frequently to visit customers and prospects Bachelor's degree or equivalent professional experience. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Ludhiana, Punjab, India
On-site
Experience in a reputed Travel Agency or Airline ticketing office. Knowledge of any GDS (Galileo/Amadeus/Sabre) Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. Familiarization with Foreign currency exchange procedures Cargo Handling Knowledge of various organizations related to the Travel industry. Relevant travel training experience Show more Show less
Posted 2 months ago
2.0 - 7.0 years
4 - 8 Lacs
New Delhi, Gurugram
Work from Office
Req-Travel Sales Agents (ppc calls ) Exp- 2 years Salary - 70k Location - delhi / gurgaon 5 days working / night shifts NO CCE / NO Backed immediate joiner Only send me your cv on whatsapp - 8512850830
Posted 2 months ago
2.0 - 6.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Job Position - Arabic Speaking Agent Experience Required - 2- 6 years Job Type - Fulltime Job Location - Hyderabad We are seeking motivated and customer-oriented individuals who are fluent in Arabic to join our customer support team. As an Arabic-speaking Customer Support Agent, you will be responsible for handling inbound calls and assisting customers with various travel-related services, including waivers, schedule changes, ticket management, and general support. Handle inbound customer calls professionally and courteously. Assist customers with waivers, schedule changes, issuing, voiding, reissuing, and refunding tickets. Provide clear, accurate, and empathetic communication in Arabic. Resolve customer inquiries and issues efficiently while ensuring customer satisfaction. Maintain up-to-date knowledge of company policies, procedures, and travel services. Accurately document customer interactions and maintain records of customer communications. Collaborate with internal teams to ensure timely and effective solutions Required Skills & Qualifications: Fluency in Arabic (spoken and written) is mandatory. Proficiency in English is a plus. Previous experience in customer service or a travel industry role is preferred. Strong communication and problem-solving skills. Ability to multitask and work in a fast-paced environment. Comfortable using ticketing and CRM systems Experience in airline, travel, or ticketing services. Knowledge of GDS systems (e.g., Amadeus, Sabre, Galileo) is an advantage
Posted 2 months ago
2.0 - 6.0 years
2 - 5 Lacs
Chennai
Work from Office
Overview Must possess strong knowledge of hotel and flight bookings. Proficient in Excel and report generation. Responsible for managing travel expense bills. Skilled in negotiation with travel vendors. Responsibilities Must possess strong knowledge of hotel and flight bookings. Proficient in Excel and report generation. Responsible for managing travel expense bills. Skilled in negotiation with travel vendors. Must possess strong knowledge of hotel and flight bookings. Proficient in Excel and report generation. Responsible for managing travel expense bills. Skilled in negotiation with travel vendors.
Posted 2 months ago
5.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Greetings from WNS! We have an opportunity with WNS for an Assistant Manager's role with Travel experience, Assistant Manager - Operations Full-time Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description • Establish and maintain regular feedback mechanisms, including weekly 1:1 meetings and team discussions, to review performance, identify areas for development, and provide coaching opportunities.• Provide real-time performance management through consistent monitoring, including call reviews, to uphold quality standards.• Serve as the primary escalation point for Travel Advisors, addressing and resolving complex issues and removing obstacles to ensure smooth operations.• Actively participate in and contribute to team meetings, fostering an environment of open communication and collaboration.• Monitor the agents impacts on customer satisfaction.• Proactively track key performance indicators (KPIs) such as call quality, average handle time (AHT), and first call resolution (FCR), etc• Ensure you effectively addresses customer complaints and concerns in a timely manner, contributing to the overall customer experience.• Has to coordinate and communicate with clients/vendors via voice channel• Will work on a 24/7 shift schedule including graveyard shifts, weekends, and holidays. Qualifications • Analytical skills and time management, exceptional customer service skills, eye for detail• Strong interpersonal and English communication skills (verbal & written) with the ability to communicate effectively with both internal and external stakeholders.• GDS skill on any GDS (preferred)• Understanding of travel tools/geography (preferred)• Experience in TMC/ Corporate travel• Previous experience (2-3 yrs) of leading team of agents (10-15 members) Interested candidates can reach out to me on pranali.morvekar@wns.com with their updated CV and below details, Name Total Exp Relevant exp on GDS? Current Company Current CTC Expected CTC NP Current location Expected location
Posted 2 months ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Company Description Kimia Journey is a leading B2B travel solutions provider, empowering OTAs and traditional travel agents with seamless flight booking and ticketing services. Leveraging advanced GDSs like Sabre and Amadeus, we're dedicated to optimizing travel operations and fostering strong, productive partnerships within the travel industry. Role Description Are you a highly communicative professional who loves building great relationships and has a real passion for the exciting world of travel? Do you enjoy achieving goals and giving excellent support? We're looking for a talented GDS Ticketing & Sales Executive to join our team at Kimia Journey . This role is more than just a job; it's a chance to be at the heart of B2B travel, helping OTAs and traditional agents offer smooth flight solutions. You'll be key to building new partnerships, growing existing ones, and serving as the go-to expert for detailed flight ticketing and GDS support using Sabre and Amadeus . If you have excellent English communication skills and are ready to make a real impact, help us grow, and take charge of your success, we invite you to start your journey with us. This is a full-time on-site role for a GDS Ticketing & Sales Executive – B2B, based in Gurugram. Daily tasks include processing and issuing tickets through GDS platforms, managing client queries, and optimizing sales strategies. The role requires active coordination with travel partners, maintaining accurate records, and ensuring client satisfaction through prompt and effective communication. Responsibilities: Ticketing (GDS Operations): Issue, reissue, cancel, and refund air tickets using Amadeus, Sabre, or Galileo. Handle fare constructions, revalidations, manual pricing, and schedule changes. Ensure accuracy in PNR management, airline fare rules, and IATA/BSP regulations. Manage and resolve ticketing errors, queue handling, and post-ticketing support. Coordinate with airlines for fare audits, ADM/ACM disputes, and complex ticketing cases. Sales & Business Development (B2B): Conduct cold calls and follow-ups with potential B2B partners (OTAs, travel agencies). Present and promote the company’s ticketing services, tools, and support offerings. Onboard new partners by guiding them through the registration and integration process. Maintain strong relationships with existing clients to ensure satisfaction and repeat business. Collect and share client feedback to improve service quality and offerings. Coordination & Support: Work closely with internal teams (tech, finance, customer support) for smooth ticket processing. Provide after-sales support and assist partners with operational or service-related queries. Maintain accurate records of all ticketing actions and sales activities. Qualifications Experience with GDS platforms (Amadeus, Sabre, Travelport) Ticket Sales and Reservations skills Strong Communication and Customer Service skills Fluency in English Proficiency in sales strategies and techniques Ability to work effectively in a fast-paced, team-oriented environment Bachelor's degree in travel and tourism, business administration, or related field is preferred What We Offer A critical role at the core of our B2B travel operations, with direct impact on partner satisfaction and company success. Opportunity to leverage and deepen your GDS expertise in a dynamic setting. A collaborative work environment with opportunities for professional growth and development. Competitive salary and benefits package. Show more Show less
Posted 2 months ago
1.0 years
0 - 0 Lacs
Delhi
On-site
✈ Join Webvio Technologies as a Travel Sales Agent (PPC Calls Flight Sales)! ✈ UrgentHiring for US Travel Sales (PPC Process) – English & Spanish Speakers Location: Okhla Phase 3, Delhi Shift: Night Shift (5 Days a Week) Perks: Both side Cab Facility Provided Salary: Up to ₹55,000/month + Lucrative Incentives (Up to ₹6,00,000/month) Requirements: Minimum 1 year of experience in PPC International Calling Hands-on experience with GDS tools (Amadeus, Galileo, Sabre) Travel industry experience is a plus Contact Us: 7011929026 Apply now & take your career to new heights in the travel industry! ✈ Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹60,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Night shift Rotational shift US shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Posted 2 months ago
2.0 - 7.0 years
2 - 6 Lacs
Noida, Dehradun, New Delhi
Work from Office
Call/Whats app CV 9706756724 Experienced Travel Sales Consultant Cruise/PPC/Meta Calls Min 1 year travel sales experience mandatory Location-Gurgaon/Delhi/Noida/chandigarh Salary upto 60K + Lucrative Incentives immediate joiner Required Candidate profile Call/Whats app CV 9706756724
Posted 2 months ago
6.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Job Opening: Operations Executive / Travel Consultant Location: Ahmedabad Experience: 2–6 Years Industry: Travel & Tourism Job Summary: We are looking for a proactive and detail-oriented Operations Executive / Travel Consultant to join our team in Ahmedabad. The ideal candidate will be responsible for handling end-to-end travel operations, itinerary planning, and client coordination. You must have experience in the travel industry with a passion for delivering exceptional customer service. Key Responsibilities: Prepare customized domestic and international travel itineraries based on client requirements Handle end-to-end travel bookings (flights, hotels, transfers, tours, visas, etc.) Coordinate with suppliers, vendors, and partners for bookings and confirmations Ensure timely documentation and client follow-ups Respond to customer queries and provide travel-related assistance Manage client relationships and ensure customer satisfaction Maintain records of bookings, cancellations, and payments Key Requirements: 2 to 6 years of relevant experience in a travel agency or tour operator setup Strong knowledge of GDS (Amadeus/Galileo/Sabre) is preferred Excellent communication and interpersonal skills Ability to multitask and manage time effectively How to Apply: Interested candidates can apply directly here or share their updated CV at: Email: hr.india1@satgurutravel.com Phone: +91 97999 31861 Show more Show less
Posted 2 months ago
1.0 years
0 Lacs
Delhi, Delhi
On-site
✈ Join Webvio Technologies as a Travel Sales Agent (PPC Calls Flight Sales)! ✈ UrgentHiring for US Travel Sales (PPC Process) – English & Spanish Speakers Location: Okhla Phase 3, Delhi Shift: Night Shift (5 Days a Week) Perks: Both side Cab Facility Provided Salary: Up to ₹55,000/month + Lucrative Incentives (Up to ₹6,00,000/month) Requirements: Minimum 1 year of experience in PPC International Calling Hands-on experience with GDS tools (Amadeus, Galileo, Sabre) Travel industry experience is a plus Contact Us: 7011929026 Apply now & take your career to new heights in the travel industry! ✈ Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹60,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Night shift Rotational shift US shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Posted 2 months ago
1.0 - 31.0 years
0 - 0 Lacs
Civil Lines, Kanpur
Remote
Join our team for Hajj & Umrah services, travel packages, and airline ticketing. Requirements: Proficient in MS Office, email, data entry good graphic designer Ticketing systems (Sabre, Galileo, Amadeus preferred) Good communication (Urdu & English) Experience in Hajj & Umrah is a plus Responsibilities: Handle Hajj & Umrah inquiries/bookings Design/edit flyers & promotional material Book air tickets (domestic/international) Respond to clients (calls, WhatsApp, email) Maintain customer records Timings : 10 to 7 pm Salary: Based on experience maximum - 12000 Apply Now: Send CV to infoafreen786@gmail.com or WhatsApp - 9648179795 Serious applicants only
Posted 2 months ago
0 years
0 Lacs
Aurangabad, Maharashtra, India
On-site
Attend query on phone, in person, & mails. Making recommendations according to customer needs and complaints. Dealing with various internal departments/ airlines using web-based tools and demonstrates the associated proficiency Immediate Joining Required Candidate profile Should have knowledge of Airline/Aviation/Travel industry. Knowledge of Amadeus / Galileo. Candidate should have excellent communication and interpersonal Skill. Contact- 9525431826 Show more Show less
Posted 2 months ago
4.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Thorough knowledge OF GDS (Gelilio,amadeus) well versed with fare calculations knowledge of corporate travel knowledge of itineraries worlwide should be able to communicate with clients in enlish language
Posted 2 months ago
0.0 - 1.0 years
1 - 5 Lacs
Gurugram
Work from Office
Job description Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role Overview As a customer support executive you will play a pivotal role in Fareportal's business. This role offers someone the chance to really develop their sales career through training and development while supporting and learning from the team. The role is Full-time working the night shifts 5 days per week, work from Office. Responsibilities Rescheduling flight reservations Handling customers queries over the call predominantly for ticketing rescheduling/cancellation, Issuance/ reissuance. Requirement Graduate with Min. 9 Months of International Voice experience. Must be well versed with GDS. Backend/ Non voice experience not considered. Excellent communication, interpersonal and presentation skills. Open to work 24/7 as per business requirement. Interested candidates with good communication may call on 8882217641 or send profiles - via what's app/apply on this position.
Posted 2 months ago
4.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
2 position Executive level Senior executive Position Title: International Ticketing Executive Location: Ahmedabad, India Industry: Travel industry Position Summary: We are looking for a detail-oriented and experienced International Ticketing Executive to join our team in Ahmedabad. In this role, you will be responsible for handling all aspects of international flight bookings, including reservations, ticket issuance, fare construction, reissuance, refunds, and customer support. You will play a key role in delivering accurate, timely, and professional ticketing services to ensure a smooth travel experience for our clients . Key Responsibilities: Flight Reservations & Ticket Issuance: Book and issue international air tickets using GDS platforms (e.g., Galileo, Amadeus, Sabre), ensuring accuracy in fare selection and itinerary construction. Reissuance, Exchanges & Refunds: Process ticket modifications, cancellations, reissues, and refunds in accordance with airline policies and fare rules. Fare Construction & Optimization: Construct and verify international fares and routings manually and through GDS to ensure cost-effective options for clients. Customer Support: Assist clients with queries related to international flights, including baggage policies, seating, check-in requirements, and schedule changes. Ensure Compliance: Stay up-to-date with airline regulations, IATA standards, visa and entry requirements, and international travel advisories to provide accurate information. PNR Management: Manage Passenger Name Records (PNRs) efficiently, ensuring they are ticketed, updated, and queued as needed for follow-up actions. Coordination with Airlines & Vendors: Liaise with airline representatives to resolve ticketing issues, confirm special service requests (SSR), and ensure smooth communication. Accuracy & Documentation: Maintain meticulous records of tickets issued, fare sheets, refunds processed, and supplier communications for audit and reference. Reporting & Reconciliation: Coordinate with the accounts team for invoice generation, fare reconciliation, and payment processing. Handle Group Bookings (if required): Support group fare negotiations and manage group PNRs for international travel. Qualifications: Minimum 2–4 years of hands-on experience in international air ticketing. Strong knowledge of GDS systems (Amadeus, Sabre, Galileo, etc.). Familiarity with IATA and airline fare rules, refund policies, and international routing. Excellent attention to detail and problem-solving skills. Ability to work efficiently in a fast-paced, deadline-driven environment. Good written and verbal communication in English; additional language skills are a plus. What We Offer: Competitive Salary : As per Market Trends. No Bar for suitable candidate. Growth Opportunities : Access to continuous learning and professional development programs. Inclusive Culture : A diverse and inclusive work environment that values innovation and teamwork. Show more Show less
Posted 2 months ago
1.0 - 6.0 years
3 - 6 Lacs
Gurugram
Work from Office
immediate joiners preferred Minimum 1 year of experience in META Sales( inbound /outbound ), preferably in the UK market. GDS Knowledge: Proficiency in using Amadeus or Galileo. Call FATIMA - 9990683423 Required Candidate profile Communication Skills: Excellent communication skills, with the ability to understand and adapt to UK accents.
Posted 2 months ago
3.0 - 4.0 years
4 - 6 Lacs
Thane
Work from Office
Roles and Responsibilities Manage travel processes for international clients, ensuring seamless execution of itineraries. Coordinate with airlines, hotels, and other stakeholders to resolve any issues or concerns. Oversee ticket booking, cancellation, and amendment processes using Amadeus, Galileo, Sabre systems. Monitor customer satisfaction ratings (CSAT) and implement strategies to improve service quality. Ensure compliance with SLAs by maintaining high levels of productivity and efficiency. Contact - Neelam HR 9594690866 Neelam.Shahu@teleperformancedibs.com
Posted 2 months ago
0.0 - 3.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Hello Candidates, Greetings of the day Hungry Bird IT Consulting Services!! We are currently hiring for Air Ticketing Executive for our client. Location: Hyderabad. Experience: Freshers Job Summary We are seeking a motivated and detail-oriented Air Ticketing Executive to join our growing team. This is an entry-level opportunity ideal for individuals passionate about aviation and eager to build a career in the travel and tourism industry. You'll play a key role in managing airline ticket reservations, ensuring accurate issuance, and delivering exceptional customer service for our travel packages. Job Responsibilities: Process airline bookings accurately and efficiently using GDS platforms (e.g., Amadeus, Sabre, Galileo). Issue and reissue airline tickets, handle cancellations, and process refunds in compliance with airline policies. Provide accurate, up-to-date information to clients regarding flight schedules, fare rules, and travel requirements. Assist customers with booking inquiries and resolve ticketing issues quickly and professionally. Maintain precise records of all ticketing transactions and related documentation. Stay informed on the latest airline fare structures, ticketing procedures, and travel advisories. Assist in handling customer complaints and queries related to air travel and ticketing. Collaborate with the tours and operations team to ensure seamless travel arrangements. Qualifications: High school diploma or equivalent; a degree or diploma in travel and tourism is a plus. IATA certification in air reservation, ticketing & reporting Basic computer literacy and proficiency in Microsoft Office Suite. Excellent communication and customer service skills. Strong attention to detail and accuracy. Ability to work in a fast-paced environment. Willingness to learn and adapt to new technologies and airline policies. Interested candidates can share their CV to priya@hungrybird.in/ 8008832123 or 8885825360 Please furnish the below-mentioned details that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: KRISHNA, HR MANAGER , 7 YEARS, 20 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards Priyanka priya@hungrybird.in 8008832123
Posted 2 months ago
7.0 - 11.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Performing basic architectural/engineering calculations. Preparing specifications, reports and related data tables. Maintaining liaison with design and drafting groups. Preparing, reviewing, and approving drawings as required. Under the direction of the Supervising Architect, may perform technical assignments of moderate complexity within approved schedules and budgets. May coordinate technical and administrative activities with employees in other disciplines and other departments participating on an assigned project. May assist in the training and evaluation of assigned architectural and design/drafting personnel.
Posted 2 months ago
6.0 - 10.0 years
11 - 15 Lacs
Pune
Work from Office
Builds analytic and design skills. Conducts engineering design under the supervision of an experienced engineer. Creates designs, calculations, sketches, diagrams, schematic drawings, and final working drawings under the supervision of an experienced engineer. Collects and analyzes data under the supervision of an experienced engineer. Uses computer software as a tool for solving basic engineering problems. Performs work in accordance with agreed upon budget and schedule under supervision.
Posted 2 months ago
1.0 - 4.0 years
2 - 5 Lacs
Chennai
Work from Office
Role & responsibilities We are looking for International Voice process - GDS tool experience. Experience : Min 6months to 3yrs Work location : Chennai Required Skills : 1. Min 6months to 3 yrs of experience any GDS tool like Galileo, Sabre, Amadeus etc. 2. Any graduation. 3. Willing to work in night shifts. Perks and benefits Salary : upto 5.5lpa Interested candidates can apply to kinnera259@gmail.com or 9884001531. Regards, HR Manager
Posted 2 months ago
2.0 - 6.0 years
3 - 7 Lacs
Gurugram
Work from Office
Manage a team operating at any location Plan, develop and implement a corporate travel policy Track and manage the overall travel policy Manage and supervise all travel arrangements Maintain trustworthy relationships with travel agencies and vendors Coordinate and support in negotiating contracts with travel service providers coordinate in Booking tickets and reconcile expenses Very good knowledge of Visa requirements for various countries, and can guide the travelers Manage credit card operations during employee travel transactions as applicable Ensure policy compliance in the day to day employee travel transactions Suggest improvement and innovation in travel programs Ensure savings thru cost effective routings while finalizing flight itineraries and on hotel bookings Align and support Business 100% while planning employee travels Management reporting through Monthly Dashboard and Data Analysis Oversee and manage all employee travel arrangements (air, lodgings, Visa, Travel Insurance, Taxi etc.) and operations Manage relationships with vendors Negotiate contracts or rates with hotels and Airlines Provide advice on travel documents, insurance, immigration regulations etc. to ensure safe travel of employees Manage Amex credit card programs and charges for hotel and flight bookings Ensure process and policy compliance in all aspects of travel transactions Drive continuous improvement of travel programs. Handle the team in balance manner and get the best out of the team Intensity/Commitment To Task Follows up on commitments self-motivated Responsive and accessible Maintains high accuracy level with timely completion of deliverables Good control on the entire process Align with Company strategies Problem Solving Identifies problems, evaluates several options and recommendations, and supports a solution Ability and willingness to come up with creative solutions for problems Ability to keep the organizational goals in mind while making decisions Judgment Develops accurate perception and understanding of others"™ positions, feelings, needs, values, and opinions Approach conflict and adversity in a professional and productive manner Manage professionally and ethically while dealing with emotional topics, irate individuals and demanding customers Makes well thought out decisions Motivating/Team Building Ability to get things done through team members by developing strong working relationships. Builds credibility and rapport with a variety of management styles and levels across the company. Instills commitment and enthusiasm for high levels of performance. Displays a positive attitude. Acts as a positive role model for others in the group. Persuader/Communications Expresses him/herself in an honest, positive, and up-beat manner. Listens well and is focused when others are speaking. Effectively communicates with appropriate individuals through all phases of a project or task. Proactivity/Planning Properly manages time, establishes priorities and effectively schedules work to meet deadlines. Anticipates obstacles and develops contingency plans. Eager, resourceful and takes initiative People Management/Development Effectively trains new employees. Assesses developmental needs of individuals and uses coaching techniques to affect these opportunities. Provides honest & timely feedback to employees. Motivates and empowers team and peers; encourages initiative, contribution and collaboration.
Posted 2 months ago
1.0 - 6.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
* Manage international & domestic air ticket bookings using Amadeus/Galileo * Execute PNR reservations, cancellations & changes with GDS systems *Communicate with airlines directly regarding rescheduling and cancellation
Posted 2 months ago
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