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Teleperformance (TP)
Travel process Team Leader

Travel process Team Leader

Teleperformance (TP)

3.0 - 4.0 years

4 - 6 Lacs

Thane

Posted:1 day ago| Platform:

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Skills Required

International Call Center Aviation SLA Travel Process Galileo Inbound Process Customer Service Ticket Booking Shrinkage Attrition Amadeus International Ticketing Travel Agent Activities GDS Sabre Travel Management Air Ticketing CSAT Operations International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Manage travel processes for international clients, ensuring seamless execution of itineraries. Coordinate with airlines, hotels, and other stakeholders to resolve any issues or concerns. Oversee ticket booking, cancellation, and amendment processes using Amadeus, Galileo, Sabre systems. Monitor customer satisfaction ratings (CSAT) and implement strategies to improve service quality. Ensure compliance with SLAs by maintaining high levels of productivity and efficiency. Contact - Neelam HR 9594690866 Neelam.Shahu@teleperformancedibs.com

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Teleperformance (TP)

www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

941 Jobs

Key People

Daniel Julien

Chairman and Chief Executive Officer
Jean-Michel Caye

Chief Financial Officer
Duncan Wardle

Chief Innovation Officer
Corinne Tournier

Chief Human Resources Officer

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Travel process Team Leader

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Skills Required

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