1166 Galileo Jobs - Page 29

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Reservations is responsible to assist the Revenue Manager & the Front Office Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatts Brand Standards. Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager in either Reservation or Front Office, or as Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.

Job Title: International Ticketing Agent Location: Kolkata Experience: 2-5 years About the Role: We are seeking a detail-oriented and customer-focused International Ticketing Agent to join our travel operations team. The ideal candidate will have hands-on experience with global airline bookings, fare calculations, and GDS systems (such as Amadeus, Galileo, or Sabre). You will be responsible for handling international ticketing, reissuances, cancellations, and providing top-tier customer service to our clients. Key responsibilities: · Manage international flight bookings for clients, including ticket issuance, reissuance, cancellations, and refunds. · Verify itineraries, fare rules, and taxes to ensure accurate and cost-effective ticketing. · Handle travel-related queries and provide solutions via email, phone, and chat in a professional manner. · Ensure compliance with airline policies, visa requirements, and travel regulations. · Maintain updated records of bookings, transactions, and communications. Requirements: · Minimum 1–3 years of experience in international ticketing. · Proficiency in at least one GDS system (Amadeus, Galileo, or Sabre). · Strong knowledge of international routes, airline fare structures, and travel policies. · Excellent communication skills (verbal & written). · Ability to handle high-pressure situations and resolve issues efficiently. · Attention to detail and a proactive problem-solving attitude. · Flexibility to work in shifts if required. Shift timing: · Morning Shift: 10:30 am – 7 pm 6 days working (Monday – Saturday) Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Fixed shift Morning shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): If selected, how soon you can join us? Experience: ticketing: 1 year (Preferred) travel industry: 1 year (Preferred) international ticket booking: 1 year (Preferred) Work Location: In person

Travel Sales Executive – India-USA Travel Specialist Location: Mohali, Punjab Job Type: Full-time Experience: 6 months – 2 years (Preferred) Language: English (Required) Job Summary: We are hiring a dedicated Travel Sales Executive to join our growing team! This role focuses on selling international flight tickets, especially between India and the United States . The ideal candidate will have experience in travel sales, strong communication skills, and proficiency in global distribution systems (GDS). Key Responsibilities: Book and manage international flight tickets (India-USA routes) Provide prompt assistance for inquiries, changes, refunds, and cancellations Use GDS systems such as Amadeus, Galileo, or Sabre for accurate booking Stay updated on flight schedules, fares, airline policies, and travel regulations Meet monthly sales targets by converting leads and upselling travel solutions Ensure all travel documentation (visas, passports, etc.) is accurate and complete Collaborate with internal teams and travel partners to enhance customer experience Qualifications & Experience: · Bachelor's degree (preferred) · 6 months to 2 years of experience in travel sales or ticketing (Preferred) · Hands-on experience with GDS (Amadeus, Galileo, Sabre) · Strong verbal and written communication skills in English · Sales-driven mindset with a focus on customer satisfaction · Knowledge of international travel policies and documentation requirements Kindly share your CV at hr@aviantravels.com Job Type: Full-time Location : Mohali Job Type: Full-time Pay: ₹10,000.00 - ₹35,000.00 per month Benefits: Food provided Paid sick time Schedule: Monday to Friday Night shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person

Job Title : Senior Backend Engineer. Exp : 5 Years to 10 Years. Location : Remote. Responsibilities Understand GenAI at a sufficient level of curiosity and usage (beyond simple applications such as using ChatGPT such as understanding and usage of Lang Chain, Lang Graph, Crew AI, OpenAI APIs etc. Be able to quickly understand our product hosted at https://app.galileo.ai/ Have 5 years of experience working on Product Engineering teams building service oriented or general micro services-based applications using Python Can work in a fast-paced environment and can get ideas quickly off the ground with minimal support (ideally has experience working in a mix of large enterprises and startup experience). Skill Requirements Programming languages: Python and Typescript Basic understanding of LLM (OpenAI/Gemini/…) API and SDK Basic understanding of AI frameworks like Langchain, CrewAI etc. Has some exposure and understanding of Observability and Reliability (such as familiarity with OTEL, understanding of SLOs) Has some degree of familiarity with Cloud environments such as Azure, GCP and AWSIf you are passionate about applying your experience in the AI/ML field to an emerging and advancing field of Generative AI, this is a great opportunity for you. You will get to work on a groundbreaking product poised to revolutionize the way companies approach LLM Evaluations. Join our team at Galileo and help us build the future of Evaluations in Generative AI. Show more Show less

Job Title: Assistant Manager – Travel Operations Location: PORIYATH HOUSE, Vyttila - Kadavanthra Main Road, Jr Janatha Rd, Kochi, Kerala 682019 Company: Allison Travels Department: Travel & Tourism Reports To: Branch/Operations Manager About Us: Allison Travels is a leading travel and tourism firm specializing in visa processing, international and domestic ticketing, student group tours, and customized travel packages. We pride ourselves on offering professional, client-centric services that create seamless travel experiences. Job Summary: We are seeking a dynamic and experienced Assistant Manager with in-depth knowledge of travel operations. The ideal candidate should have hands-on experience in using Amadeus and Galileo , be well-versed in international and domestic ticket issuance, refunds, reissuance, and fare rules , and demonstrate strong leadership and negotiation skills. Key Responsibilities: Manage day-to-day travel operations including FIT & group bookings End-to-end handling of ticket issuance, refunds, reissuance using Amadeus and Galileo Prepare customized international/domestic itineraries and packages Process visa documentation for countries including USA, UK, UAE, and Schengen states Oversee hotel bookings , land arrangements, and transfers Build and maintain strong corporate client relationships and institutional tie-ups Handle BSP/IATA billing and reconciliation Lead school and college group tours from planning to execution Supervise, train, and mentor operational staff Resolve escalations and ensure customer satisfaction Conduct destination briefings for clients and internal teams Track revenue targets and ensure achievement through operational efficiency Negotiate with airlines and vendors for best rates and services Key Skills & Requirements: Minimum 4–7 years of experience in the travel industry Proficiency in Amadeus and Galileo GDS systems Sound knowledge of visa procedures – USA, UK, UAE, Schengen Strong negotiation skills with airlines and service providers Familiarity with IATA/BSP billing systems Hands-on experience in handling group tours for educational institutions Strong communication and interpersonal skills Proven team leadership and problem-solving abilities Ability to work under pressure and meet targets Graduate in Travel & Tourism / Hospitality preferred Employment Type: Full-time Salary: Based on experience and industry standards Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Schedule: Day shift Work Location: In person

We are seeking a dynamic and customer-focused Travel Sales Consultant to join our team. The ideal candidate will be responsible for advising clients on travel options, creating personalized itineraries, selling holiday packages, and providing excellent after-sales support. You will play a key role in driving revenue growth while ensuring an exceptional customer experience. Key Responsibilities: • Engage with clients via phone, email, and in-person to understand their travel needs and preferences. • Design and sell customized domestic and international travel packages, including flights, hotels, sightseeing, transport, and insurance. • Provide accurate information on visa requirements, travel regulations, and destinations. • Achieve monthly and quarterly sales targets and maintain conversion rates. • Follow up on leads generated through marketing and digital campaigns. • Maintain relationships with suppliers, tour operators, and airline partners. • Handle booking amendments, cancellations, and customer complaints professionally. • Stay updated with the latest travel trends, offers, and destination knowledge. • Promote and upsell travel-related products (e.g., insurance, experiences, upgrades). ⸻ Requirements: • Proven experience as a travel consultant or sales executive in the travel industry (1–3 years preferred). • Excellent communication and interpersonal skills. • Strong knowledge of GDS systems (Amadeus/Sabre/Galileo) is a plus. • Customer-first approach with problem-solving attitude. • Good organizational and multitasking skills. • Ability to work under pressure and meet targets. • Passion for travel and knowledge of popular destinations. • Bachelor’s degree in Travel & Tourism, Hospitality, Business, or related field (preferred but not mandatory).

Grade – BPO7/8 Salary: 20 - 25 LPA Years of experience – 15 to 25 years Location – Mumbai (preferable) or Gurgaon Generic Domain & Soft Skill Requirements • Graduate in any stream with rich Airline/Travel domain experience (minimum 12+ years) Required Candidate profile • Well versed with standard Industry applications and GDS (Amadeus, Galileo, Sabre) • Experience of managing large accounts and multiple team leaders • Ability to travel as per project requirements

Accountabilities: Provide exceptional traveler care and customer services to corporate clients Accurately complete end to end travel requirements both international and domestic travel arrangement for air, hotel, rail, request for ticketing, fares, routings and visa request for corporate travelers. Incumbent should have good knowledge of domestic and International critical itineraries – geographical knowledge is mandatory Open to work 24/7 environment, roster off, week end working, public holidays and festivals Managing building relationship with VFS and embassies plus vendors in order to get timely confirmations Co-ordinate internally with departments to ensure quick resolution for the customer to adhere SLA Ensure latest updated policies, procedures, desk instructions are read and complied Excellent customer service and communications skills – written and verbal Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest logical fares and preferred carrier usage in co-ordination with clients travel polices Research and resolve client inquiries/ issues at point of sale, coach develop and mentor peers, new/ junior travel consultants Comply with all legal and industry standards. Embrace the role of providing superior consultative value to clients versus just being an order taker Ensure each PNR contains standard documentation and document any exceptions handled during the reservations process Experience & Skills: Graduate. Diploma, degree in travel & tourism would be added advantage 3-4 relevant experience in travel domain Build excellent relationship with customer groups, peers and seniors Should be a team player and manage show alone if required GDS experience is mandatory – Galileo & Amadeus. Knowledge of corporate travel economics and travel technology/ tools will be an added advantage Show more Show less

Greetings from Sutherland!!! We are hiring for international Airline (Travel) process Domain - Interline, PRA and Fare Audit profile. Location - Airoli (Navi Mumbai) Work Mode - Work from Office Designation - Sr. Associate / Lead Associate Minimum 4-6 Years of Experience is required Immediate joiners preferred Roles and Responsibilities: For Interline Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Interline Inward and Outward is Mandatory Evaluation and Initiation of 3rd Rejections cases Experience on SPA and Source Code Error Clearing Quality check of tickets Bills receivables and Payable Roles and Responsibilities: For Sales PRA Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Sales Processing Booking of Sales Receivables/Receipts/Invoices/Credit Note Identification of under collection (MCO/EMD Over-utilization/Unreported Sales/Dual Utilization) Having experience of Refund Processing Having experience of Sales Exception (Interface / Proration) resolutions Having experience of SLA Deliverables Analysis of Sales data, Quality & checklist IATA qualified Roles and Responsibilities : FOR FARE AUDIT Knowledge on Fare Audit Fare Calculation Audit of the published and unpublished fare. Sales, Exchanged and Refunded tickets Evaluating the violation in fares, taxes collection. Raising ADM- Agency Debit Memo for under-collection Desired Candidate Profile Should have minimum 3-5 years of experience in Travel (Interline) process. Minimum Graduate. IATA - Can be added advantage. Should be well versed with MS Office. Should have knowledge about GDS tools. NOTE : Apply only if you have similar process knowledge. We are only hiring for MUMBAI location. Kindly call on 7028312315 or mail your CV on vijeta.kamble1@sutherlandglobal.com with subject line - "Travel Process - Interline / Sales PRA / Fare Audit"

We are looking for an experienced and detail-oriented Ticketing Executive to join our team. The ideal candidate must have hands-on experience with Global Distribution Systems (GDS) such as Amadeus , Galileo & Sabre and be capable of handling domestic and international air ticketing efficiently. Candidates with an IATA Certification will be given preference. Key Responsibilities: Handle domestic and international flight bookings using GDS platforms (Amadeus, Galileo & Sabre). Issue, reissue, and cancel tickets as per client requirements. Coordinate with airlines and customers for schedule changes, refunds, or special requests. Maintain accurate records of ticketing, invoicing, and fare calculations. Provide clients with the best routing and pricing options based on their needs. Ensure compliance with airline and IATA policies and procedures. Handle group bookings, corporate accounts, and urgent travel requests. Stay updated with industry trends, fare rules, and promotional fares. Qualifications: Minimum 2 years of experience in air ticketing with strong command of GDS (Amadeus/Galileo). Knowledge of international routing, airline fare rules, and ticketing policies. Familiarity with BSP/IATA procedures is highly desirable. IATA Certification or relevant training is a plus . Strong communication and customer service skills. Detail-oriented with good problem-solving ability. Ability to handle pressure and meet deadlines.

LEVEL 1 PRODUCT AND CUSTOMER SUPPORT Based in Bangalore India Great place to work. Great place to grow. For people interested in technology and for those with expertise in tourism. We provide multi-skilled, multilingual, cross-functional support to our business partners. Every day we assist Travel Agencies and Airlines around the world to resolve issues related to the Sabre software and Solutions Portfolio. We analyses problems, recommend corrective actions to Travel Agents and Airline Customers in collaboration with internal teams. Product & Customer Support is a modern organization focused on customers and building good relations with Sabre business partners. Our employees are a truly global and multicultural team. If you join us, you’ll provide Sabre customers with awesome customer service related to our products and play a key part in building long-lasting relationships with them. This includes responding to customer inquiries, analyzing problems, using diagnostic tools, and recommending solutions to customer application questions. We provide product and technical support of Sabre Portfolio of Products via Phone, Call-Back, Chat and Web-Case. Key Responsibilities Reports directly to the 1st Level Support Supervisor. Respond to customer inquiries, analyzing problems using diagnostic tools and recommending solutions to customer questions. relating to a Sabre HOST and a broad set of Solutions and its Functionalities. Utilizes technical and analytical skills to solve hardware, software, and network configuration problems. Installation and troubleshooting of Sabre provided applications. Interfaces with customers, internal departments, and vendors to identify their needs and establish hardware, software, and network requirements. Performs Product and Technical Support functions and provides routine support to Travel Agencies and Airline Customers in accordance with the set service standards. Provide Product and Technical Support of Sabre Products via Phone, Call-Back, Chat and Web-Case on a 24/7 Support Operation. Records all received contacts (Phone, Web-Case, Chat and Call-Back) in prescribed formats in CRM tool(s). Works collaboratively in a team environment with advanced support teams, account managers, implementation, and development resources to meet customer expectations regarding the resolution of maintenance issues. Ensure that customer needs are met. Must have the ability to evaluate the impact of the issue on the customer and escalate issues. Act as the lead interface with the customer, internal or external, regarding support of our products Good time management and priority setting skills are required to be able to manage daily responsibilities and own technical development and growth. Demonstrate sense of urgency for sensitive issues. Ensure to deliver the highest level of customer service and satisfaction while continuously demonstrating excellent teamwork, interpersonal skills, and commitment. Performs ad-hoc tasks assigned by the Leaders, Supervisors, Team Leads or Seniors i.e., onsite support, floor walking, handling special projects etc. Job Requirements Prior GDS knowledge (Sabre, Galileo, Amadeus) and travel industry knowledge is highly expected. Experience in software, hardware technical support and trouble shooting. Experience in remote troubleshooting. Experience with CRM tools such as Salesforce is desirable. Ability to analyses, identify key problems, articulate them efficiently and make decisions to solve issues. Excellent interpersonal and teamwork skills. Experienced in providing customer support using available multi channels: Call-back, Phone, Web-Case, Email and Chat. Ability to extend knowledge in area of new technologies. ITIL/ XML/ API/ SQL Programming will be a plus. Bachelor's degree or equivalent desired. Diploma in basic IATA /UFTAA standard course will be a plus. Able to work in 24x7 shift model supporting a global customer base. Language Skills Professional fluency in written and spoken English is a must. Show more Show less

Job Summary: We are looking for a motivated and customer-focused Travel Executive to join our dynamic team. You will be responsible for assisting clients in planning, booking, and customizing their travel experiences including flights, accommodations, tours, and visa support. Key Responsibilities: Understand client travel needs and preferences Suggest suitable domestic and international travel packages Design customized travel itineraries as per customer requirements Handle flight, hotel, transport, and visa bookings Provide guidance on travel documents, insurance, and safety Maintain excellent communication with clients before and during travel Stay updated on travel regulations, destinations, and offers Resolve customer queries or issues related to bookings Requirements Bachelor's degree in Tourism, Hospitality, or any relevant field Strong communication and interpersonal skills Passion for travel and good destination knowledge Basic knowledge of booking portals (like MakeMyTrip, Amadeus, Galileo etc. — optional) Customer service experience is a plus Freshers with strong enthusiasm for travel can apply What We Offer: Competitive salary and performance bonuses Opportunity to travel and explore destinations Friendly and growth-oriented work environment Training and mentoring from experienced professionals Career advancement in the travel and tourism industry Show more Show less

Company Description Welcome to Travel Hub Limited, where 20 years of industry-leading expertise meet an unwavering dedication to crafting extraordinary travel experiences. We curate adventures tailored to your dreams, ensuring each moment is filled with wonder and discovery. Our global portfolio invites you to experience the extraordinary, from sun-soaked beaches to towering mountain peaks. Our commitment to excellence includes a 24/7 call center to support you, making your travel seamless and worry-free. Join us on this journey where every destination is a new story, and every traveler is a valued part of our global family. Role Description This is a full-time on-site role for a Travel Consultant located in Vadodara. The Travel Consultant will be responsible for offering travel consulting services, managing travel plans, arranging travel itineraries, and providing top-notch customer service. The role involves handling reservations, providing travel recommendations, and ensuring a seamless travel experience for clients. Qualifications Travel Consulting, Travel Management, Travel Arrangements skills Proficiency in GDS systems: Galileo, Sabre, or Amadeus (at least one required) Customer Service and Reservations skills Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work effectively in a team Experience in the travel industry is a plus Bachelor’s degree in Tourism, Hospitality, or a related field is preferred Show more Show less

Experience & Skills: Graduate. Diploma, degree in travel & tourism would be added advantage 3-4 relevant experience in travel domain Build excellent relationship with customer groups, peers and seniors Should be a team player and manage show alone if required GDS experience is mandatory Galileo & Amadeus. Knowledge of corporate travel economics and travel technology/ tools will be an added advantage

Accountabilities: • Provide exceptional traveller care and customer services to corporate clients • Accurately complete end to end travel requirements both international and domestic travel arrangement for air, hotel, rail, request for ticketing, fares, routings and visa request for corporate travellers. • Incumbent should have good knowledge of domestic and International critical itineraries geographical knowledge is mandatory • Open to work 6 days working • Managing building relationship with VFS and embassies plus vendors in order to get timely confirmations • Co-ordinate internally with departments to ensure quick resolution for the customer to adhere SLA • Ensure latest updated policies, procedures, desk instructions are read and complied • Excellent customer service and communications skills written and verbal • Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest logical fares and preferred carrier usage in co-ordination with clients travel polices • Maximize the benefits of company, desktop applications and telephony to deliver superior experience to business travellers • Research and resolve client inquiries/ issues at point of sale, coach develop and mentor peers, new/ junior travel consultants • Comply with all legal and industry standards. Embrace the role of providing superior consultative value to clients versus just being an order taker • Ensure each PNR contains standard documentation and document any exceptions handled during the reservations process Experience & Skills: • Graduate. Diploma, degree in travel & tourism would be added advantage • 5+ relevant experience in travel domain • Build excellent relationship with customer groups, peers and seniors • Should be a team player and manage show alone if required • GDS experience is mandatory Galileo & Amadeus. • Knowledge of corporate travel economics and travel technology/ tools will be an added advantage

Accountabilities: Provide exceptional traveller care and customer services to corporate clients Accurately complete end to end travel requirements both international and domestic travel arrangement for air, hotel, rail, request for ticketing, fares, routings and visa request for corporate travellers. Incumbent should have good knowledge of domestic and International critical itineraries geographical knowledge is mandatory Open to work 24/7 environment, roster off, week end working, public holidays and festivals Managing building relationship with VFS and embassies plus vendors in order to get timely confirmations Co-ordinate internally with departments to ensure quick resolution for the customer to adhere SLA Ensure latest updated policies, procedures, desk instructions are read and complied Excellent customer service and communications skills – written and verbal Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest logical fares and preferred carrier usage in co-ordination with clients travel polices Research and resolve client inquiries/ issues at point of sale, coach develop and mentor peers, new/ junior travel consultants Comply with all legal and industry standards. Embrace the role of providing superior consultative value to clients versus just being an order taker Ensure each PNR contains standard documentation and document any exceptions handled during the reservations process Experience & Skills: Graduate. Diploma, degree in travel & tourism would be added advantage 3-4 relevant experience in travel domain Build excellent relationship with customer groups, peers and seniors Should be a team player and manage show alone if required GDS experience is mandatory – Galileo & Amadeus. Knowledge of corporate travel economics and travel technology/ tools will be an added advantage

Hiring Customer Care Agent Minimum 1 year experience from US travel BPO PPC campaign As voice process customer care executive Fluent English communication and relevant experience must Night/ Rotational shift shift WhatsApp Shristi @7838882457 Required Candidate profile Customer Support PPC Travel BPO Salary 30 to 45 k Travel Sales Agent PPC/ Meta Salary Upto 65k Quality Auditor us PPC campaign Salary Upto 45 k Immediate joiners only No Fresher/ Process can apply

Req- Travel Sales Agents voice process (ppc ) salary - 70k Exp- 2 years Location - Delhi / Gurgaon/ Noida 5 days working / night shifts NO CCE/ NO BACCKEND immedaite joiner only send me your cv on whatsapp- 8512850830

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. Location Bangalore, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for! Show more Show less

"Hiring for Travel / Visa Process || Customer Service" Requirements: Minimum 6 months of experience into Travel & Visa process Must have excellent communication skills Should be an immediate joiner Strong verbal and written communication skills in English and Hindi Qualification: Min. 12th Location: Bangalore Work From Office 6 days working Day Shifts CTC: Up to 4.5 LPA IF INTERESTED: Contact Kanak- 9636295317

At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is central to this mission! As a member of our quickly growing Global Operations and Service team, you will be responsible for directly supporting our users’ travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler - all while providing a best-in-class customer experience. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development! What You’ll Do Assist our travellers with best-in-class travel support through multiple contact channels: chat, call and email. Maintain extensive supplier, destination and system knowledge. Make quick and accurate analyses of customer needs, persona and level of urgency. Provide accurate information for hotel, flight, car and rail bookings, as required Support users with self-service of the Navan platform and app where possible. Respond to customers within SLA expectations and requirements. Follow company and customer travel and expense procedures and policies in addition to global compliance procedures. Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes. Participate in team meetings to stay up to date with new product launches, supplier updates, and industry changes. Build upon your travel industry knowledge to continue to set the standard for best-in-class travel support. Adhere to attendance policy and complete all assigned training. Meet individual performance metrics in support of the organization and company business objectives. What We’re Looking For 4+ years of experience in TMC/BT Consultant Role covering all supplier products i.e air, rail and hotel 2+ years of GDS experience (Sabre, Amadeus, Galileo) to intermediate level - MANDATORY REQUIREMENT IATA accreditation (WWAFT/WAII/BA2) Customer Service experience within a contact center or customer facing role. Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our internal travel customer service platform. Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings and weekends), as we scale our support organization Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible. An empathetic disposition with the ability to maintain a professional attitude at all times An independent thinker who is able to use available resources to troubleshoot issues and resolve customer inquiries. A skilled communicator with excellent verbal and written communication A team player who thrives in collaborating, giving and receiving feedback and lifting others up An interest in travel with a basic understanding of world geography Show more Show less

"Hiring for Travel / Visa Process || Customer Service" Requirements: Minimum 1 Year of experience into Travel & Visa process Must have excellent communication skills Should be an immediate joiner Should be a graduate Location: Bangalore Work From Office 6 days working Day Shifts CTC: Up to 4.5 LPA IF INTERESTED: Contact- 9251688428 (HR Varsha) 9251688422 (HR Khushi)

Grade – BPO7/8 Salary: 20 - 25 LPA Years of experience – 15 to 25 years Location – Mumbai (preferable) or Gurgaon Generic Domain & Soft Skill Requirements • Graduate in any stream with rich Airline/Travel domain experience (minimum 12+ years) Required Candidate profile • Well versed with standard Industry applications and GDS (NDC One Order/One Offer, ATPCO, Amadeus, Galileo, Sabre, SITA) • Experience in managing large accounts and multiple team leaders

Assists clients with the visa application process, ensuring accurate and timely submissions to various embassies or consulates. Responsibilities include guiding clients through application procedures, gathering necessary documentation

We're Hiring Job Title : Travel Consultant Location : Kochi, India Shift : Open to both Day & Night Shifts (Preference: Night Shift) Markets : Primarily UK & US, also Canada and Australia Mode of Work : Hybrid About BookOtrip LLC BookOtrip LLC is a leading hybrid travel company with a global presence in India, USA, Canada, UK, UAE and Australia. We are a proud subsidiary of Trip Brands LLC, a US-based multinational travel group. At BookOtrip.com, we blend state-of-the-art travel technology with personalized service and wholesale pricing to provide our customers with a seamless travel experience at the best value. Key Responsibilities: Handle inbound and outbound travel queries from clients in the UK, US, Canada, and Australia. Assist customers in flight bookings, rescheduling, cancellations, and travel-related support. Provide tailored travel solutions based on client requirements. Deliver excellent customer service and ensure high satisfaction rates. Work efficiently during assigned shift hours, primarily night shifts. What Were Looking For: Strong English communication skills (spoken & written) mandatory Hindi proficiency an added advantage Flexibility to work in rotational shifts (with a focus on night shift support) Knowledge of Amadeus or other GDS platforms preferred but not mandatory Bachelors or Masters in Tourism / Travel Management an added advantage Ability to multitask, handle pressure, and deliver results A customer-first mindset and a proactive attitude Perks & Benefits: Opportunity to work with a global travel brand Flexible work mode (Remote / Office-based) Friendly and collaborative work culture Career growth in international travel operations Continuous training & learning support Ready to take off? Send your resume to hr.india@tripbrandsgroup.com Contact us - 7736455581 , 7736450444