Ticketing Executive

Job Description

We are looking for an experienced and detail-oriented Ticketing Executive to join our team. The ideal candidate must have hands-on experience with Global Distribution Systems (GDS) such as Amadeus , Galileo & Sabre and be capable of handling domestic and international air ticketing efficiently. Candidates with an IATA Certification will be given preference. Key Responsibilities: Handle domestic and international flight bookings using GDS platforms (Amadeus, Galileo & Sabre). Issue, reissue, and cancel tickets as per client requirements. Coordinate with airlines and customers for schedule changes, refunds, or special requests. Maintain accurate records of ticketing, invoicing, and fare calculations. Provide clients with the best routing and pricing options based on their needs. Ensure compliance with airline and IATA policies and procedures. Handle group bookings, corporate accounts, and urgent travel requests. Stay updated with industry trends, fare rules, and promotional fares. Qualifications: Minimum 2 years of experience in air ticketing with strong command of GDS (Amadeus/Galileo). Knowledge of international routing, airline fare rules, and ticketing policies. Familiarity with BSP/IATA procedures is highly desirable. IATA Certification or relevant training is a plus . Strong communication and customer service skills. Detail-oriented with good problem-solving ability. Ability to handle pressure and meet deadlines.