YatriBiz

Role Overview: The Senior Corporate Travel Consultant is responsible for managing and delivering seamless travel services to corporate clients, ensuring cost-effectiveness, compliance with travel policies, and an exceptional traveler experience. This role requires in-depth knowledge of global distribution systems (GDS), airline fare structures, visa regulations, and corporate travel management solutions. Key Responsibilities: Handle end-to-end corporate travel arrangements including air, hotel, rail, car rentals, and ancillary services. Manage complex itineraries and multi-sector international bookings with accuracy and efficiency. Provide consultative advice to clients on best fares, routing, policy compliance, and travel alternatives. Ensure all bookings adhere to corporate travel policies and negotiated supplier contracts. Process reissues, refunds, cancellations, and changes with minimal financial loss. Liaise with airlines, hotels, and vendors to resolve disputes, secure waivers, and manage disruptions. Assist in preparing MIS reports, travel expense analysis, and cost-saving recommendations. Mentor junior consultants and support training of new team members. Keep updated on travel industry trends, visa/immigration regulations, and GDS functionalities. Deliver exceptional customer service and maintain long-term client relationships. Requirements: Minimum 5–7 years of experience in corporate or business travel consulting. Strong command of GDS systems (Amadeus / Galileo / Sabre) . Excellent knowledge of international & domestic fare rules, ticketing, and re-issuance procedures. Familiarity with corporate travel policies and supplier contracts. Strong problem-solving skills, especially in handling last-minute changes or disruptions. Excellent communication and negotiation skills. Ability to multitask, prioritize, and work under pressure. Proficiency in MS Office (Excel, Word, PowerPoint). Preferred Qualifications: Certification in IATA / Travel & Tourism. Experience with online booking tools (OBT) & travel management platforms. Exposure to global corporate accounts and multinational client servicing. Key Competencies: Customer-first mindset Accuracy & attention to detail Strong interpersonal & negotiation skills Team leadership & mentoring ability Adaptability in a fast-paced environment