Senior Corporate Travel Consultant

Role Overview:

The Senior Corporate Travel Consultant is responsible for managing and delivering seamless travel services to corporate clients, ensuring cost-effectiveness, compliance with travel policies, and an exceptional traveler experience. This role requires in-depth knowledge of global distribution systems (GDS), airline fare structures, visa regulations, and corporate travel management solutions.

Key Responsibilities:

• Handle end-to-end corporate travel arrangements including air, hotel, rail, car rentals, and ancillary services.
• Manage complex itineraries and multi-sector international bookings with accuracy and efficiency.
• Provide consultative advice to clients on best fares, routing, policy compliance, and travel alternatives.
• Ensure all bookings adhere to corporate travel policies and negotiated supplier contracts.
• Process reissues, refunds, cancellations, and changes with minimal financial loss.
• Liaise with airlines, hotels, and vendors to resolve disputes, secure waivers, and manage disruptions.
• Assist in preparing MIS reports, travel expense analysis, and cost-saving recommendations.
• Mentor junior consultants and support training of new team members.
• Keep updated on travel industry trends, visa/immigration regulations, and GDS functionalities.
• Deliver exceptional customer service and maintain long-term client relationships.

Requirements:

• Minimum

  5–7 years of experience

  in corporate or business travel consulting.
• Strong command of

  GDS systems (Amadeus / Galileo / Sabre)

  .
• Excellent knowledge of international & domestic fare rules, ticketing, and re-issuance procedures.
• Familiarity with corporate travel policies and supplier contracts.
• Strong problem-solving skills, especially in handling last-minute changes or disruptions.
• Excellent communication and negotiation skills.
• Ability to multitask, prioritize, and work under pressure.
• Proficiency in MS Office (Excel, Word, PowerPoint).

Preferred Qualifications:

• Certification in IATA / Travel & Tourism.
• Experience with online booking tools (OBT) & travel management platforms.
• Exposure to global corporate accounts and multinational client servicing.

Key Competencies:

• Customer-first mindset
• Accuracy & attention to detail
• Strong interpersonal & negotiation skills
• Team leadership & mentoring ability
• Adaptability in a fast-paced environment