Tour sales executive

Job Title: Tour Executive (Domestic & International)

Location:

About the Group

Master Group Empire Pvt. Ltd. is a diversified parent company with a strong presence across multiple sectors, including tourism, construction, overseas education, and pharmaceuticals. With a commitment to excellence and innovation, we deliver high-quality services and create long-term value across industries.

About the Company

Master Tour Organisers Pvt. Ltd. is a reputed IATA-accredited travel company with over three decades of industry experience. Founded in 1992 and formally incorporated in 1995, we provide comprehensive travel solutions both domestically and internationally.

Our services include:

• Air Ticketing (Domestic & International)
• Group Tours (Inbound & Outbound)
• FIT (Free Independent Traveller) Tours
• Train Ticketing
• Visa Assistance
• Hotel Bookings
• Private Car and Bus Rentals
• Customized Holiday Packages
• Travel Insurance
• Cruise Bookings

Our clientele ranges from individual travellers and groups to corporate clients and government agencies worldwide, reflecting our credibility and trust in the travel industry.

Job Summary

Tour Executive (Domestic & International)

Key Responsibilities

• Design and execute customized

  domestic and international

  tour packages for individuals, groups, and corporate clients.
• Coordinate with hotels, transport providers, local operators, DMCs, and other vendors worldwide.
• Handle bookings, confirmations, invoicing, and documentation for both domestic and international travel.
• Assist clients with

  visa guidance, travel insurance, and related formalities

  .
• Respond promptly to client inquiries, prepare quotations and itineraries, and ensure smooth end-to-end travel management.
• Monitor and resolve client concerns before, during, and after travel to ensure a hassle-free experience.
• Stay updated on

  domestic travel trends, international travel advisories, entry requirements, and visa policies

  .
• Maintain detailed client records, including preferences, bookings, payments, and feedback.
• Generate periodic reports and support management in improving service quality and competitiveness.

Qualifications

• Experience:

  24 years in tour planning/operations (domestic and/or international).

• Education:

  Graduate/Degree in Travel & Tourism, Hospitality, or a related field preferred.
• Strong knowledge of

  Indian and global travel destinations, air routes, accommodations, and logistics

  .
• Familiarity with visa processes, foreign exchange, and international travel insurance.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in MS Office and basic travel management tools.
• Ability to work under pressure, manage multiple tasks, and meet deadlines.
• Passion for travel with a

  customer-first mindset

  .

Employment Type:

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