Job Title: Customer Support Representative Company: a leading BPO provider Location: Gurgaon Job Type: Full-time About Us Join our vibrant team! We're a global BPO leader delivering exceptional customer experiences to top brands. We're seeking a skilled Customer Support Representative to provide real-time support to our clients' customers. hiring specifically for a social media process. Job Summary Provide support to customers, responding to queries, resolving issues, and exceeding expectations. You'll be the digital face of our company, ensuring seamless customer experiences. Key Responsibilities Respond to customer inquiries via call Resolve customer complaints and issues in a timely and professional manner Provide product information, troubleshooting assistance, and order support Meet productivity and quality standards Collaborate with internal teams to resolve complex issues Requirements 0-1 year of experience in customer service Excellent communication, typing, and problem-solving skills Ability to multitask and handle multiple chat sessions Strong knowledge of customer service principles and practices Familiarity with chat support tools and platforms What We Offer Competitive salary and benefits package Opportunities for career growth and professional development Dynamic work environment with a talented team Flexible work arrangements (potentially) How To Apply Ready to chat your way to success? Send your resume to Riya 9711411176 riya.impac@gmail.com Let'sconnect! This job is provided by Shine.com Show more Show less

Job Title: Customer Support Representative Company: a leading BPO provider Location: Gurgaon Job Type: Full-time About Us Join our vibrant team! We're a global BPO leader delivering exceptional customer experiences to top brands. We're seeking a skilled Customer Support Representative to provide real-time support to our clients' customers. hiring specifically for a social media process. Job Summary Provide support to customers, responding to queries, resolving issues, and exceeding expectations. You'll be the digital face of our company, ensuring seamless customer experiences. Key Responsibilities Respond to customer inquiries via call Resolve customer complaints and issues in a timely and professional manner Provide product information, troubleshooting assistance, and order support Meet productivity and quality standards Collaborate with internal teams to resolve complex issues Requirements 0-1 year of experience in customer service Excellent communication, typing, and problem-solving skills Ability to multitask and handle multiple chat sessions Strong knowledge of customer service principles and practices Familiarity with chat support tools and platforms What We Offer Competitive salary and benefits package Opportunities for career growth and professional development Dynamic work environment with a talented team Flexible work arrangements (potentially) How To Apply Ready to chat your way to success? Send your resume to Riya 9711411176 riya.impac@gmail.com Let'sconnect! This job is provided by Shine.com Show more Show less

Job Title: Technical Support Representative Company: a leading BPO provider Location: Gurugram, India Job Type: Full-time About Us We're a global BPO leader delivering exceptional customer experiences to top brands. We're seeking a skilled Technical Support Representative to join our team! Job Summary Provide technical assistance and support to customers via phone, email, and chat. Troubleshoot technical issues, resolve problems, and escalate complex cases to senior support teams. Key Responsibilities Respond to customer inquiries and resolve technical issues related to software, hardware, and network systems. Troubleshoot and diagnose problems using various tools and techniques. Provide step-by-step guidance to customers to resolve issues. Document customer interactions and issue resolutions. Meet productivity and quality standards. Requirements 0-2 years of experience in technical support, customer service, or a related field. Strong technical skills in areas like operating systems, software applications, and hardware. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Good knowledge of ITIL framework is a plus. What We Offer Competitive salary and benefits package. Opportunities for career growth and professional development. Collaborative and dynamic work environment. How To Apply If you're passionate about delivering exceptional technical support, send your resume to Riya 9711411176 . We can't wait tohearfromyou! This job is provided by Shine.com Show more Show less

Job Summary We're seeking a highly motivated and customer-focused Customer Support Advisor to join our team in the BPO industry. As a Customer Support Advisor, you'll provide exceptional customer service and support to our clients' customers via voice Calls. If you're a fresher looking to start your career or have a minimum of 1 year of experience in customer support, we'd love to hear from you! Responsibilities Provide timely and effective customer support via Call Resolve customer complaints and issues in a professional and courteous manner Respond to customer inquiries and provide accurate information about products/services Utilize CRM software and other tools to manage customer interactions and track issues Meet or exceed customer satisfaction targets and quality metrics Collaborate with internal teams to resolve customer issues and improve overall customer experience Requirements Minimum experience of 1 year in customer support (freshers with excellent communication skills can also apply) Excellent communication, interpersonal, and problem-solving skills Ability to work in a fast-paced environment and prioritize tasks effectively Strong customer focus and empathy Proficiency in using computers and software applications (CRM, Microsoft Office, etc.) Flexible to work in shifts, including nights and weekends. immediate joiners What We Offer Both side Cabs Opportunities for professional growth and development Salary slabs starts from 23k to 45k in hand Attractive Incentives We're hiring for Both Markets (International and Domestic) If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, please submit your application, including your resume and cover letter. @ riya.impac@gmail.com This job is provided by Shine.com Show more Show less

Job Title: Customer Support Advisor (Ticketing) Location : Noida Job Summary We're seeking a highly skilled and customer-focused Customer Support Advisor to join our team in the ticketing department. As a Customer Support Advisor, you'll provide exceptional customer service and support to our clients via phone, email, or chat, resolving ticketing-related issues and queries. If you have excellent communication skills, a customer-centric approach, and experience in ticketing or customer support, we'd love to hear from you! Responsibilities Respond to customer inquiries and resolve ticketing-related issues via phone, email, or chat Manage and resolve customer complaints and concerns in a timely and professional manner Provide accurate information about ticketing policies, procedures, and processes Utilize ticketing software and CRM systems to manage customer interactions and track issues Collaborate with internal teams to resolve customer issues and improve overall customer experience Meet or exceed customer satisfaction targets and quality metrics Requirements 1+ year of experience in customer support or ticketing (freshers with excellent communication skills can also apply) Excellent communication, interpersonal, and problem-solving skills Ability to work in a fast-paced environment and prioritize tasks effectively Strong customer focus and empathy Proficiency in using ticketing software and CRM systems (training provided if needed) Nice To Have Experience working with ticketing software (Amadeus, Sabre, Galileo) Knowledge of customer service best practices and industry standards Certification in customer service or support (e.g., ICMI, HDI) What We Offer 22k for freshers in hand and upto 36k in hand for experienced 4400 night shift allowance and 4400 attendance allowances upto 15k incentives both side cabs If you're passionate about delivering exceptional customer experiences and have a keen interest in ticketing, please submit your application, including your resume @ 9711411176 This job is provided by Shine.com Show more Show less

INTERNATIONAL PROCESS Designation - Exec./ Sr. Executive. Eligibility GOOD ENGLISH COMMUNICATION SKILLS UNDERGRADUATE/ GRADUATE BOTH CAN APPLY GURGAON/ NOIDA 5 DAY WORKING WORK FROM OFFICE BOTH SIDE CABS AVAILIBLE SAL- CTC UPTO 8.5LPA + MULTIPLE PERKS WHATSAPP YOUR CV To ARYAN: 9911189114 Or E-Mail at Aryan.impac@gmail.com This job is provided by Shine.com

INTERNATIONAL PROCESS Designation - Exec./ Sr. Executive. Eligibility GOOD ENGLISH COMMUNICATION SKILLS UNDERGRADUATE/ GRADUATE BOTH CAN APPLY GURGAON/ NOIDA 5 DAY WORKING WORK FROM OFFICE BOTH SIDE CABS AVAILIBLE SAL- CTC UPTO 8.5LPA + MULTIPLE PERKS WHATSAPP YOUR CV To ARYAN: 9911189114 Or E-Mail at Aryan.impac@gmail.com This job is provided by Shine.com

INTERNATIONAL PROCESS Designation - Exec./ Sr. Executive. Eligibility GOOD ENGLISH COMMUNICATION SKILLS UNDERGRADUATE/ GRADUATE BOTH CAN APPLY GURGAON/ NOIDA 5 DAY WORKING WORK FROM OFFICE BOTH SIDE CABS AVAILIBLE SAL- CTC UPTO 8.5LPA + MULTIPLE PERKS WHATSAPP YOUR CV To ARYAN: 9911189114 Or E-Mail at Aryan.impac@gmail.com This job is provided by Shine.com

Hiring for International Process JOB LOCATION : GURGAON/NOIDA JOB PROFILE : Customer service Representative What We're Looking For Good Communication skills Flexibility to work in night shifts Graduates and Undergraduates who wants to start their career in customer service domain Experienced Candidates can also apply. What We're Offering Salary Slabs starts from 23k in hand to 65k inhand with Lucrative incentives Both side Cabs 5 days working 2 days off Interested ones can apply by sending their CVS on riya.impac@gmail.com or 9958088017 This job is provided by Shine.com

Hiring for International Process JOB LOCATION : GURGAON/NOIDA JOB PROFILE : Customer service Representative What We're Looking For Good Communication skills Flexibility to work in night shifts Graduates and Undergraduates who wants to start their career in customer service domain Experienced Candidates can also apply. What We're Offering Salary Slabs starts from 23k in hand to 65k inhand with Lucrative incentives Both side Cabs 5 days working 2 days off Interested ones can apply by sending their CVS on riya.impac@gmail.com or 9958088017 This job is provided by Shine.com

We're hiring for aUK based airlines Location : Noida Eligibility :- Excellent Communication Skills Min 1 year of experience in travel exp should have GDS knowledge (Amadeus preferred) Immediate Joiners What We Are Offering Salary 40k CTC 4400 Night shift allowances 4400 Attendance allowances Lucrative Incentives Both Side Cabs Free Staff Travel benefits Mediclaim for you and family Interested one can reach out to : Riya 9958088017 riya.impac@gmail.com This job is provided by Shine.com

We're hiring for aUK based airlines Location : Noida Eligibility :- Excellent Communication Skills Min 1 year of experience in travel exp should have GDS knowledge (Amadeus preferred) Immediate Joiners What We Are Offering Salary 40k CTC 4400 Night shift allowances 4400 Attendance allowances Lucrative Incentives Both Side Cabs Free Staff Travel benefits Mediclaim for you and family Interested one can reach out to : Riya 9958088017 riya.impac@gmail.com This job is provided by Shine.com

We're hiring for aUK based airlines Location : Noida Eligibility :- Excellent Communication Skills Min 1 year of experience in travel exp should have GDS knowledge (Amadeus preferred) Immediate Joiners What We Are Offering Salary 40k CTC 4400 Night shift allowances 4400 Attendance allowances Lucrative Incentives Both Side Cabs Free Staff Travel benefits Mediclaim for you and family Interested one can reach out to : Riya 9958088017 riya.impac@gmail.com This job is provided by Shine.com