Technical Support

0 - 2 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Technical Support Representative Company: a leading BPO provider Location: Gurugram, India Job Type: Full-time About Us We're a global BPO leader delivering exceptional customer experiences to top brands. We're seeking a skilled Technical Support Representative to join our team! Job Summary Provide technical assistance and support to customers via phone, email, and chat. Troubleshoot technical issues, resolve problems, and escalate complex cases to senior support teams. Key Responsibilities Respond to customer inquiries and resolve technical issues related to software, hardware, and network systems. Troubleshoot and diagnose problems using various tools and techniques. Provide step-by-step guidance to customers to resolve issues. Document customer interactions and issue resolutions. Meet productivity and quality standards. Requirements 0-2 years of experience in technical support, customer service, or a related field. Strong technical skills in areas like operating systems, software applications, and hardware. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Good knowledge of ITIL framework is a plus. What We Offer Competitive salary and benefits package. Opportunities for career growth and professional development. Collaborative and dynamic work environment. How To Apply If you're passionate about delivering exceptional technical support, send your resume to Riya 9711411176 . We can't wait tohearfromyou! This job is provided by Shine.com Show more Show less

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You