Posted:14 hours ago|
Platform:
Work from Office
Full Time
Candidates must have min 2-8 years of exp in Chat support/Voice/ Phone support ( preferably Technical Support Process.
Responsible for providing diagnostic technical support related to installation/configuration/issue troubleshooting
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Should have knowledge of networking concepts.
Should be open to work in rotational / night shifts in a 24/7 environment.
Should have excellent verbal communication skills.
Best in Industry
IDrive Inc. is a leading online backup service provider, based in Calabasas, CA. IDrive Software (India) Private Limited, the R&D center, is based in Bangalore. We specialize in developing cutting-edge applications in cloud storage, online backup, file sync/sharing, onsite disk image backup, and remote access domains. We have 6 data centers in California, Oregon, and Virginia that store over 500PB of data for more than 4 million users.
At IDrive Software, we have an exceptional, self-motivated, and skilled team. A wide range of highly reviewed cutting edge applications is a testimony to the dedication and skills of our team.
IDrive Software India Pvt Ltd
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