Full Stack Engineering Manager

Job Description

About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more. Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner, a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified™ as a Great Place to Work, reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike. Why Work at Reputation? Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide. We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata. The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations. Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback. Summary: Reputation is seeking an experienced Full Stack Engineering Manager to lead development across our enterprise social media SaaS platform. This role combines deep technical expertise with leadership responsibilities—guiding engineers, shaping architecture decisions, and collaborating closely with cross-functional teams to deliver scalable, high-performing solutions. We are looking for a hands-on leader and thought leader who takes ownership of their work and can lead by example while fostering a high-performing engineering culture. The ideal candidate is a full stack engineer with a strong background in modern web technologies, solid engineering fundamentals, and a passion for clean, scalable code in a fast-paced CI/CD environment. Responsibilities: Lead a team of software engineers, providing mentorship, technical guidance, and performance feedback Architect and build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit Testing, etc.) Collaborate with product managers and stakeholders to understand detailed requirements and translate them into scalable technical solutions Own your code and projects from design, implementation, test automation, and delivery of high-quality products to our users Work in a fast-paced CI/CD Kanban environment and participate actively in feature development and bug resolution Oversee development across multiple projects and ensure timely, high-quality delivery Promote a culture of engineering excellence, continuous improvement, and collaboration Assist in hiring, onboarding, and developing engineering talent Foster a culture of observability, performance monitoring, and system reliability Additional duties as assigned Qualifications: 7+ years of experience building scalable full stack web applications, with at least 2+ years in a technical leadership or management capacity Must be a graduate - B.Tech/BE/M.Tech/ME/ in CS/AI/ML or Any relevant field Solid programming skills in JavaScript, React.js / Node.js, Java, Spring boot. GoLang is a plus. Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations Advanced experience working with both NoSQL and relational databases including development, troubleshooting, and performance optimization Experience working in a Cloud environment (AWS or GCP preferred)Observability experience or willingness to learn Experience with CI/CD pipelines, automated testing, and release processes User-centric mindset with a strong sense of empathy for the end user Comfortable working with data-intensive applications and distributed systems Strong interpersonal skills with a passion for mentoring engineers and fostering team growth Ability to collaborate effectively and manage multiple priorities in a fast-paced environment Nice to Have: GoLang WebSockets RabbitMQ Elasticsearch When you join Reputation, you can expect: Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. At Reputation, we’re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute. Additionally, we offer a variety of benefits and perks, such as: Health Insurance & Wellness Benefits: Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws Maternity Benefits: Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy Life Insurance: Insurance at 3x annual cost to the company (Term Insurance, GPA) Accident/Disability Insurance: Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA) OPD: of 7500 per annum per employee Leaves 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year) 12 Casual/Sick leaves (Pro-rata calculated) 2 Earned Leaves per Month (Pro-rata calculated) 4 Employee Recharge days (aka company holiday/office closed) Maternity & Paternity (6 months) Bereavement Leave (10 Days) Car Lease: Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice . Applicants only - No 3rd party agency candidates.