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Naukri Hospitality Jobs
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Front Office Manager

Front Office Manager

Naukri Hospitality Jobs

6 - 10 years

|

5 - 8 Lacs

Posted:1 day ago| Platform:

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Skills Required

front office management front office operations conflict resolution front office hospitality front desk hotel operations customer service receptionist activities telephone handling guest relations resort guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Front Office Manager to join our team at the Godwin Hotel & Resort. The ideal candidate will have 6-10 years of experience in front office operations and management.

Roles and Responsibility

Manage front office staff, including recruitment, training, and performance evaluation.
Coordinate with other departments to ensure seamless hotel operations.
Handle guest complaints and resolve issues professionally.
Maintain high customer service standards and ensure excellent guest experiences.
Implement effective front office procedures and policies.
Analyze front office data to identify areas for improvement.

Job Requirements

Proven experience in front office management within the hospitality industry.
Strong leadership and communication skills.
Ability to work under pressure and manage multiple tasks simultaneously.
Excellent problem-solving and conflict resolution skills.
Knowledge of front office software and systems.
Ability to train and develop new staff members.

*Note

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