Job role: Area operation manager (Hotels/hospitality) Job type: Full time Location: Maharashtra/Goa/Karnataka/Kerala Mandate Language: Marathi & Konkani, south language Work experience: min. 6 years Job brief We, at The Hosteller, are seeking an experienced Area operations manager' to manage a cluster/region having 10-15 properties each having 40-50 keys. The candidate shall be responsible for ensuring high service quality experience is delivered to the guests, shall be responsible for various functions in his region including front office, housekeeping, guest relations, F&B, maintenance & engineering, human resources, etc. He/she shall have to work closely with hotel/hostel specific teams (20-25 per property) and also with other departments in the company. Job responsibilities Understanding the company's vision, various properties, operational structure, organisational hierarchy, user demographics, etc. Understanding the company's operations standard operating procedures (SOPs) regularly and implementing those within your region Overseeing hotel/hostel regional operations ensuring adherence to company defined standards in all departments including front office, housekeeping, front desk, F&B, maintenance & engineering, training & development, etc. Overseeing human resource development, training, etc. while fostering a positive work environment for high overall productivity Conducting regular audits to monitor service quality, identifying improvements and implementing corrective actions Managing operational budgets by adequate resource allocations and minimising expenses via cost-effective strategies Supervising timely hostel pre-launches by ensuring operational readiness and quality checks Enhancing guest satisfaction by addressing escalations, implementing service improvements, and ensuring a positive experience Working with other internal departments Building relationships with industry professionals to stay updated on trends and best practices Regularly optimising various SOPs to build a high service quality experience for guests Qualifications Bachelors or Masters degree in hospitality/hotel management Min. 6 years experience in the hospitality industry (with extensive operational experience in managing multiple properties or regions) Proven track record of successfully scaling teams, managing diverse operations and working in a fast-paced environment Excellent analytical, communication, interpersonal and time-management skills Fluency in English and local language like Konkani & Marathi is a MUST Willingness to travel and manage hotels/hostels across various locations

Job role: Area operation manager (Hotels/hospitality) Job type: Full time Location: Goa Mandate Language: Marathi & Konkani Work experience: min. 6 years Job brief We, at The Hosteller, are seeking an experienced Area operations manager' to manage a cluster/region having 10-15 properties each having 40-50 keys. The candidate shall be responsible for ensuring high service quality experience is delivered to the guests, shall be responsible for various functions in his region including front office, housekeeping, guest relations, F&B, maintenance & engineering, human resources, etc. He/she shall have to work closely with hotel/hostel specific teams (20-25 per property) and also with other departments in the company. Job responsibilities Understanding the company's vision, various properties, operational structure, organisational hierarchy, user demographics, etc. Understanding the company's operations standard operating procedures (SOPs) regularly and implementing those within your region Overseeing hotel/hostel regional operations ensuring adherence to company defined standards in all departments including front office, housekeeping, front desk, F&B, maintenance & engineering, training & development, etc. Overseeing human resource development, training, etc. while fostering a positive work environment for high overall productivity Conducting regular audits to monitor service quality, identifying improvements and implementing corrective actions Managing operational budgets by adequate resource allocations and minimising expenses via cost-effective strategies Supervising timely hostel pre-launches by ensuring operational readiness and quality checks Enhancing guest satisfaction by addressing escalations, implementing service improvements, and ensuring a positive experience Working with other internal departments Building relationships with industry professionals to stay updated on trends and best practices Regularly optimising various SOPs to build a high service quality experience for guests Qualifications Bachelors or Masters degree in hospitality/hotel management Min. 6 years experience in the hospitality industry (with extensive operational experience in managing multiple properties or regions) Proven track record of successfully scaling teams, managing diverse operations and working in a fast-paced environment Excellent analytical, communication, interpersonal and time-management skills Fluency in English and local language like Konkani & Marathi is a MUST Willingness to travel and manage hotels/hostels across various locations

Job role : General manger/Assistant general manager Location : North India Department : Hotel operations Job experience : 5+ years Job brief A general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50 keys hotel/hostel overseeing multiple facets of operations including front office, housekeeping, human resource management, F&B, guest experience, R&M & engineering, security & safety, etc. as per company's standard operating procedures. Key responsibilities Understanding of the hospitality/hotel industry with extensive work experience Understanding of the company's vision, business expansion plans, operational standards, etc. Understanding the nuances of managing a hotel under a brand network and optimise its operations with a bird eye view Understanding hotel pre-launch phase, day to day operations, etc. Understanding of various functions including front desk, housekeeping, F&B, engineering, etc. Supervising various functions and human resources (blue/white collar) Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service quality Handling & resolving escalations and grievances Managing P&L and cost-effectiveness while ensuring high service quality Motivating, mentoring and aligning staffs Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship Coordinating with other departments within the company to help resolve issues Qualifications Hospitality graduate/post-graduate or diploma in hospitality Min. 5 years of experience in a hotel, hostel, guest house, etc. Extensive operational knowledge of hotel operations Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in northern India High attention to detail

Job role : Housekeeping supervisor/executive/associate Location : North India Department : Hotel operations Job experience : 1-5 years Job brief The housekeeping supervisor/executive/associate shall be responsible for maintaining the cleanliness of the hotel/backpacker hostel including rooms, lobbies, public areas, restaurants and all spaces ensuring the highest standards of hygiene, cleanliness, and service as per company defined guidelines. Key responsibilities Understanding of the hospitality/hotel industry with extensive work experience Understanding of the company's operational standards Understanding the nuances of managing a hotel under a brand network Understanding of cleaning and sanitisation procedures Ensuring various spaces in the hotels are timely cleaned, sanitised and prepared for incoming guests Maintaining cleanliness of public areas such as lobbies, restaurants, restrooms, receptions, etc. Understanding of various cleaning agents, equipment's, materials, supplies, etc. Reporting maintenance and safety issues promptly Following health and safety regulations and sanitation policies Conducting regular audits to ensure compliance with standard operating procedures (SOPs) Coordinating with the front desk and kitchen departments as required Managing operational quality with attention to detail on various parameters such as infrastructure, services, operations, etc. to ensure high service quality Handling & resolving escalations and grievances Qualifications Min. qualification - 12th pass or diploma in hospitality Min. 1 year of experience in a hotel, hostel, guest house, etc. Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in northern India High attention to detail

Job role: Chef/commis chef Location: South India Department: F&B operations Job experience: 4+ years Job brief A chef shall be responsible for curating, preparing and cooking diverse range of Indian/Chinese/Continental menu dishes as per the company's standard operating procedures. He/she shall have passion for culinary arts and should have a good experience and understanding of hotel kitchens/material/crockery/presentation/etc. Key responsibilities Understanding various kinds of cuisines & beverages as per company menu guidelines Understanding materiality/ingredients/crockery/presentations/etc. Understanding kitchen layout including equipments such as braising pans, baking ovens, stoves, grills, microwaves and fryers Understanding of the guests and their preferred eating habits Preparing ingredients for cooking by portioning, chopping and storing food appropriately Following recipes and yield guides meticulously to prepare all menu items Cooking food according to established recipes, quality, and presentation standards, maintaining the food preparation checklist Preparing, seasoning and cooking a variety of dishes including vegetables, soups, and breakfast items Setting up various stations with the appropriate stocks of menu items Assisting in inventory management & timely replenishment Ensuring clean and appropriate stocks of all products in designated storage cabinets Implementing minimal food wastage practices as per industry standards Preparing alcoholic/non-alcoholic beverages for bars and restaurants Interacting with guests, helping them place orders and taking regular feedbacks Having a thorough knowledge of various local/non-local Being guest centric and providing excellent experience Understanding regulatory compliance (FSSAI/Excise) and operating with adherence Qualifications Hospitality graduate or diploma in hospitality Min. 4 years of experience in a hotel, club, cruise, restaurant, etc. Extensive operational knowledge of hotel F&B operations Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in southern India

Job role: Food server/steward Location: South India Department: Hotel/restaurant operations Job experience: 2+ years Job brief A food server/steward shall be responsible for greeting, meeting, serving and servicing guests at company's F&B cafes operating under each backpacker hostel. He/she shall be entrusted to effectively manage a 80-100 cover restaurant overseeing multiple facets of F&B service as per company's standard operating procedures. Job responsibilities Greeting and welcoming guests courteously upon their arrival in the cafes Escorting guests to their tables and helping them scan company's QR based menus Enabling guests to order food & beverage seamlessly by helping them with menu Ensuring timely food servicing and by attending to their needs and requests Maintaining cleanliness and tidiness of dining areas Collaborating with kitchen staff to ensure timely delivery of orders Up-selling and promoting specials offers Handling customer grievances and resolving complaints professionally Adhering to food safety and hygiene standards at all times Qualifications Diploma in hotel management or relevant course in hospitality Min. 2 years of experience in a hotel, hostel, guest house, restaurant, cafes, QSR, etc. Extensive operational knowledge of hotel F&B operations Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in southern India High attention to detail

Job role : Front desk manager/executive/associate Location : North India Department: Hotel operations Job experience : 1-3 years Job brief A front desk manager/executive/associate shall be responsible for management of the company's backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50 keys hotel/hostel overseeing multiple facets of operations including front office, housekeeping, F&B, guest experience, R&M & engineering, security & safety, etc. as per company's standard operating procedures. Key responsibilities Understanding of the hospitality/hotel industry with extensive work experience Understanding of the company's vision, business expansion plans, operational standards, etc. Understanding the nuances of managing a hotel under a brand network and optimise its operations with a bird eye view Understanding hotel pre-launch phase, day to day operations, etc. Understanding of various functions including front desk, housekeeping, F&B, engineering, etc. Supervising various functions and human resources (blue/white collar) Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service quality Handling & resolving escalations and grievances Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship Coordinating with other departments within the company to help resolve issues Qualifications Hospitality graduate/post-graduate or diploma in hospitality Min. 1-3 years of experience in a hotel, hostel, guest house, etc. Extensive operational knowledge of hotel operations Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in northern India High attention to detail

Job role: General manger/Assistant general manager Location: South India Department: Hotel operations Job experience: 5+ years Job brief A general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50 keys hotel/hostel overseeing multiple facets of operations including front office, housekeeping, human resource management, F&B, guest experience, R&M & engineering, security & safety, etc. as per company's standard operating procedures. Key responsibilities Understanding of the hospitality/hotel industry with extensive work experience Understanding of the company's vision, business expansion plans, operational standards, etc. Understanding the nuances of managing a hotel under a brand network and optimise its operations with a bird eye view Understanding hotel pre-launch phase, day to day operations, etc. Understanding of various functions including front desk, housekeeping, F&B, engineering, etc. Supervising various functions and human resources (blue/white collar) Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service quality Handling & resolving escalations and grievances Managing P&L and cost-effectiveness while ensuring high service quality Motivating, mentoring and aligning staffs Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship Coordinating with other departments within the company to help resolve issues Qualifications Hospitality graduate/post-graduate or diploma in hospitality Min. 5 years of experience in a hotel, hostel, guest house, etc. Extensive operational knowledge of hotel operations Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in southern India High attention to detail

Job role : Housekeeping supervisor/executive/associate Location : North India Department : Hotel operations Job experience : 1-5 years Job brief The housekeeping supervisor/executive/associate shall be responsible for maintaining the cleanliness of the hotel/backpacker hostel including rooms, lobbies, public areas, restaurants and all spaces ensuring the highest standards of hygiene, cleanliness, and service as per company defined guidelines. Key responsibilities Understanding of the hospitality/hotel industry with extensive work experience Understanding of the company's operational standards Understanding the nuances of managing a hotel under a brand network Understanding of cleaning and sanitization procedures Ensuring various spaces in the hotels are timely cleaned, sanitized and prepared for incoming guests Maintaining cleanliness of public areas such as lobbies, restaurants, restrooms, receptions, etc. Understanding of various cleaning agents, equipments, materials, supplies, etc. Reporting maintenance and safety issues promptly Following health and safety regulations and sanitation policies Conducting regular audits to ensure compliance with standard operating procedures (SOPs) Coordinating with the front desk and kitchen departments as required Managing operational quality with attention to detail on various parameters such as infrastructure, services, operations, etc. to ensure high service quality Handling & resolving escalations and grievances Qualifications Min. qualification - 12th pass or diploma in hospitality Min. 1 year of experience in a hotel, hostel, guest house, etc. Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in northern India High attention to detail

Job role: Supply Manager (Hotel Property Acquisition) Duration: Full time Location: Mumbai, Maharashtra Field Experience : 5+ years The Hosteller is looking for an energetic and ambitious On-Field Supply Manager to join our team at The Hosteller. As a key member of our supply team, you will be responsible for expanding our network of hostels, forging strategic partnerships, and driving revenue growth. If you are passionate about travel, hospitality, and building relationships, we want to hear from you! Key Responsibilities: Conduct on-field prospecting and lead generation activities to identify potential locations and properties for new hostels. Build and maintain strong relationships with property owners, landlords, real estate agents, and other stakeholders to facilitate lease agreements or property acquisitions. Collaborate with the management team to develop strategic expansion plans and prioritize target markets for hostel development Negotiate lease terms, rental agreements, and other contractual terms with property owners, ensuring favorable terms for The Hosteller Developing capabilities to identify underserved brownfield/greenfield commercial early on Conduct market research and analysis to identify trends, demand patterns, and competitor activities in target markets. Coordinating with research, transformation, operations, legal & various other teams to ensure seamless execution of expansion initiatives. Understanding infrastructure related health & MEP audits in order to take a decision to execute the deals of the new/prospective infrastructure Understanding the real estate market, prevalent commercial rentals as per various geographies & asset valuation and aligning it with the companys proposed rental expectation before executing the deal Documenting various workflow requirements, asset related paperwork (floor plans, buy/sell deeds, property registration & ownership related documents, water/electricity bills, etc.), infrastructural audits, etc. Building & managing a vast network of brokers & real estate agents across geographies Required skills: Bachelor's degree in Business Administration, Marketing, Hospitality Management, or related field Proven track record of success in business development, sales, or real estate, preferably in the hospitality or travel industry Strong negotiation skills with the ability to influence and persuade others Strategic thinker with analytical abilities to assess market opportunities and develop effective business strategies Self-motivated and results-oriented with a proactive approach to problem-solving and decision-making Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities Willingness to travel extensively and work flexible hours as needed Proficiency in Microsoft Office Suite and CRM software