Learning And Development Assistant Manager

Interested candidates can share their resumes at nirmiti@thehosteller.com or WhatsApp their resumes on 9867171108.

Job role:

Duration:

Location:

Department:

Experience:

• Develop a comprehensive learning and development strategy aligned with the company's values, objectives, and guest service standards.
• Conduct engaging training sessions, workshops, and hands-on activities for staff across multiple hostel locations
• Utilize diverse training methodologies, including in-person training, online modules, practical simulations, and role-playing exercises Develop and oversee a comprehensive onboarding program for new staff members, introducing them to the hostel's culture, values, and expectations
• Ensure that new employees receive the necessary training and support to excel in their roles
• Collaborate with department heads to identify performance gaps and recommend targeted training interventions
• Monitor and assess staff performance post-training, providing guidance and follow-up support as needed
• Implement assessment tools to measure the effectiveness of training programs
• Gather feedback from staff and management to continuously enhance training materials and methodologies
• Regularly review training content to ensure alignment with evolving industry trends and best practices
• Travel regularly to various hostel locations to deliver training sessions, conduct assessments, and ensure consistent training implementation Maintain accurate records of training activities, attendance, and outcomes
• Generate insightful reports on training effectiveness, areas for improvement, and emerging training needs

Qualifications:

• Bachelor's degree in hotel management
• Proven experience in training and development within the hospitality industry, preferably in a hostel or hotel setting
• Exceptional interpersonal and communication skills
• Ability to design and deliver engaging and interactive training content Flexibility and willingness to travel frequently to various hostel locations Strong organizational skills and attention to detail
• Proficiency in training software and tools
• Analytical mindset with the ability to assess training needs and measure outcomes
• Enthusiasm for cultural diversity and an understanding of backpackers' needs and expectation