audibene / hear.com is the fastest-growing audiology care company ever and a profitable global HealthTech with origins in Europe. We are driven by our belief that every person should hear well to live well. With our unique digital business model, we have changed the way hearing care is provided. Since starting our journey in 2012, we have helped over 100,000 customers get on the path to better hearing. In just 7 years we have grown our team from 2 to over 1,000 people. We work hard and play hard in 11 international locations from Denver to Seoul. We are looking for an Online Marketing Specialist as a member of the Korean Customer Acquisition team! We support each other under collaborative team-culture, learn new things every day to grow our expertise, and take innovative steps forward for a better tomorrow. We believe that working together as one team drives our success and empowers more customers to stay connected with their loved ones through our motto: hear well to live well. As the Online Marketing Speacialist, you will own key online marketing channels targeting Korean audiences, collaborate closely with the Korean team, and play a vital role in driving customer acquisition and business growth in Korea. Your Responsibilities Lead generation : Take full ownership of lead generation across Korean and global ad platforms (e.g., Naver, Danggeun Market, Dable), targeting Korean audiences. This includes strategy development, campaign setup, performance analysis, KPI optimization, and budget planning. Marketing automation : Drive automation initiatives to streamline operations and reporting, saving time and improving efficiency. Innovation & trends : Be an early adopter of beta features, innovative ad formats, and emerging Korean marketing trends integrating them into campaigns (e.g., Video in Responsive Display Ads, in-app banners, lookalike audiences). A/B testing : Strategically plan and execute A/B tests across campaigns, creatives, and assets. Define hypotheses, measure results, report findings, and share best practices to scale impact. Reporting & insights : Deliver regular performance reports, extract key learnings, and provide actionable recommendations to enhance future campaigns. Data analysis : Analyze and synthesize data from multiple sources to generate meaningful content and campaign recommendations. Cost management : Accurately manage marketing spend within internal datasets and report financials to relevant stakeholders. CRM support : Assist with CRM-related tasks, including push notifications, Braze campaigns, SMS marketing, and more. Your profile 4+years of experience working in digital marketing campaign optimization. Solid knowledge of Google Ads, Google Display Network, Microsoft Ads, native, affiliate management. Complete understanding of key performance indicators to strategically measure and track program success. Proven track record working on high volume, performance-based, direct response marketing paid displays and GDN accounts with large budgets Creative and analytical mindset, complemented by the ability to take direction, learn/develop new skill sets, problem-solve, and take on new challenges while paying strong attention to detail Experience in lead generation (multi/deep funnel conversion settings) and the marketing specific differences compared to other verticals is a plus Highly organized with strong analytical and MS Excel skills Positive, flexible, and well-organized to thrive in a rapid environment and meet challenging deadlines A self-driven, diligent, and reliable problem solver with a highly collaborative approach Passion for and a constant eye on the future of media based on industry trends (digital innovation, customer level targeting, dynamic creative optimization, media consumption, e-commerce/retail level targeting capabilities) Fluency in English
Hear.com is a fast-growing, profitable health tech company that is disrupting the way hearing aids are sold. Since starting our journey in 2012, we have helped over 400,000 customers get on the path to better hearing. Our team has grown to over 1,000 people, with 8 international locations in Miami, Denver, Berlin, Toronto, Seoul, Bern, and Gurgaon. Join us now as we continue to revolutionize this $15 billion industry! We are looking for a CRM Executive to join our Customer Acquisition Team in Gurgaon. This role is ideal for someone with 1 2 years of experience in CRM or digital marketing , who wants to grow in a fast-paced environment. To be considered, please submit your resume with a brief cover letter. The CRM Executive will work closely with the CRM Manager. The ideal candidate should have working knowledge in managing messaging automation platforms, a critical mindset and technical knowledge. Your Responsibilities Assist in planning and executing campaigns (Email, Whatsapp, RCS, SMS, Push notifications) to engage, nurture, and reactivate customers. Work with the CRM Manager to develop customer journeys that drive conversions and improve retention. Build and manage Email/Whatsapp/ SMS templates for personalized customer communication. Monitor campaign performance, prepare reports, and identify opportunities to optimize results. Support with data management and segmentation for targeted campaigns. Stay updated on CRM best practices (deliverability, inbox placement, A/B testing, customer engagement). Collaborate with internal teams to ensure smooth execution of campaigns.
Wewe are seeking a qualified Audiologist to join our team and provide post-sales fitting, customer guidance, and remote support . Your goal will be to reduce product returns, enhance customer satisfaction, and drive upgrade conversions by offering expert, empathetic assistance to our users. Key Responsibilities: Conduct post-purchase follow-ups to assist customers with hearing aid fitting, usage education, and comfort optimization. Provide remote support and troubleshooting via Zoom, Zoho, phone, or other tele-audiology platforms. Manage and attend online video consultations booked through hearstore.in. Collaborate with internal service and programming teams to align on customer-specific needs. Handle escalated service or support cases , ensuring fast and satisfactory resolution. Maintain detailed consultation records , support logs, and customer communication history. Stay current on product updates, fitting protocols , and digital support tools. Required Skills & Qualifications: Degree/Diploma in Audiology & Speech-Language Pathology from a recognized institution. Excellent communication skills and a patient-centric mindset. Comfortable working with remote consultation tools and modern CRM systems. Hands-on experience with hearing aid fitting, programming, and after-sales support . Ability to work independently and manage multiple consultations daily. Strong problem-solving and follow-through capabilities. Preferred Experience: 1-3 years in a clinical or tele-audiology setting. Prior experience with online customer engagement or telehealth platforms . Exposure to hearing aid brands and programming software . Why Join Us? Be part of a fast-growing digital hearing care brand . Work in a flexible, remote-first environment . Opportunity to impact lives through accessible hearing care. Continuous learning and development in cutting-edge audiology practices .
Hands-on Hear.com is a fast-growing, profitable health tech company that is disrupting the way hearing aids are sold. Since starting our journey in 2012, we have helped over 400,000 customers get on the path to better hearing. Our team has grown to over 1,000 people, with 8 international locations in Miami, Denver, Berlin, Toronto, Seoul, Bern, and Gurgaon. Join us now as we continue to revolutionize this $15 billion industry! We are looking for a CRM Executive to join our Customer Acquisition Team in Gurgaon. This role is ideal for someone with 2-4 years experience in CRM or digital marketing , who wants to grow in a fast-paced environment. Your Responsibilities Assist in planning and executing campaigns (Email, Whatsapp, RCS, SMS, Push notifications) to engage, nurture, and reactivate customers. Work with the CRM Manager to develop customer journeys that drive conversions and improve retention. Build and manage Email/Whatsapp/ SMS templates for personalized customer communication. Monitor campaign performance, prepare reports, and identify opportunities to optimize results. Support with data management and segmentation for targeted campaigns. Stay updated on CRM best practices (deliverability, inbox placement, A/B testing, customer engagement). Collaborate with internal teams to ensure smooth execution of campaigns. Your Profile Hands on experience in CRM, digital marketing, or Whatsapp/ SMS / RCS campaign execution. Hands-on experience with any CRM or automation tool (Salesforce, Braze, Msg91 etc.) preferred Good knowledge of Excel (pivot tables, basic analysis) and ability to interpret campaign performance data. Strong attention to detail, organizational skills, and ability to work under deadlines. A proactive, curious, and problem-solving mindset. Strong written and verbal communication skills. Strong analytical skills to improve performance and drive A/B tests