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Naukri Hospitality Jobs
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Front Office Manager

Front Office Manager

Naukri Hospitality Jobs

3 - 7 years

|

5 - 8 Lacs

Posted:8 hours ago| Platform:

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Skills Required

front office management customer service front office operations front office hotel management front desk receptionist activities guest handling telephone handling guest relations hospitality telephone operating guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Front Office Manager to join our team at ABP Empower, with 3-7 years of experience in the hospitality industry.

Roles and Responsibility

Manage front office operations, including reception, concierge, and bell captain services.
Supervise and coordinate staff activities to ensure excellent customer service.
Develop and implement strategies to enhance customer satisfaction and loyalty.
Maintain high standards of quality, safety, and security.
Analyze customer feedback and suggest improvements.
Collaborate with other departments to achieve business objectives.

Job Requirements

Proven experience as a Front Office Manager or similar role.
Strong leadership and communication skills.
Ability to work under pressure and manage multiple tasks simultaneously.
Excellent problem-solving and decision-making skills.
Knowledge of hotel management systems and procedures.
Ability to motivate and train staff to achieve their full potential.

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