Front Office Duty Manager

3 - 5 years

3 - 6 Lacs

jamnagar

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

office software customer service front office operations housekeeping front office smart plant review windows xp photoshop pc ms office outlook microsoft windows editing software hospitality windows vista aconex tally desktop publishing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Front Office Duty Manager to join our team at The Fern Residency. The ideal candidate will have 3-5 years of experience in front office operations and management, with excellent communication and leadership skills.

Roles and Responsibility

  • Manage front office operations, including reception, concierge, and bell captain duties.
  • Supervise and coordinate the work of front office staff to ensure excellent customer service.
  • Handle guest complaints and resolve issues professionally and courteously.
  • Coordinate with other departments, such as housekeeping and maintenance, to ensure seamless operations.
  • Implement and maintain high standards of customer service and quality.
  • Monitor and control front office expenses to ensure cost-effectiveness.

Job Requirements

  • Proven experience in front office operations and management.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong knowledge of front office software and systems.
  • Experience in managing and supervising a team of front office staff.
  • Ability to analyze problems and implement effective solutions.

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