Front Office Duty Manager

As a Front Desk Receptionist, your primary responsibility is to perform all check-in and check-out tasks efficiently. You will manage online and phone reservations, register guests by collecting necessary information, and warmly welcome guests upon arrival while assigning rooms to ensure a smooth check-in process. Key Responsibilities: - Manage online and phone reservations - Register guests by collecting necessary information - Welcome guests warmly and assign rooms - Provide detailed information about the hotel, available rooms, rates, and amenities - Handle guest complaints in a timely and professional manner - Liaise effectively with housekeeping staff to ensure rooms are clean and fully-furnished - Confirm group reservations and coordinate personalized services for VIP customers and event attendees - Upsell additional facilities and services to enhance guest experience and maximize revenue opportunities Qualifications Required: - Bachelor's degree preferred - Minimum of 5 years of total work experience - Proficiency in Hindi and English languages preferred This is a full-time position with benefits including food provided. The schedule will involve rotational shifts, and the ability to commute or relocate to Bengaluru, Karnataka, is required before starting work. The work location will be in person, ensuring a hands-on approach to guest relations and service delivery.,