Front Office Associate

We are looking for a highly skilled and experienced Front Office Associate to join our team in the Hospitality industry. The ideal candidate will have 18-25 years of experience in front office operations, excellent communication skills, and the ability to work effectively in a fast-paced environment.

• Manage front desk operations, including handling customer inquiries and resolving issues professionally.
• Coordinate with other departments to ensure seamless service delivery.
• Maintain accurate records and reports, including guest feedback and complaint resolution.
• Develop and implement effective strategies to enhance customer satisfaction.
• Collaborate with the management team to achieve business objectives.
• Ensure compliance with company policies and procedures.

• Proven experience in front office operations, preferably in the hospitality industry.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
• Strong problem-solving and analytical skills, with attention to detail.
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
• Knowledge of front office software and systems, with the ability to learn new technologies.
• Strong teamwork and collaboration skills, with a positive attitude and willingness to learn.