Job Title : City Operations Manager Job Location : Pune Experience Required : Minimum 6 years About Zolo : ZoloStays stands out as the leading provider of managed co-living spaces in India, catering to the needs of both working professionals and students. With over $100 Mn funding from Nexus Venture Partners, IDFC Alternatives, and Mirae Asset, we are rapidly growing Key Responsibilities: End-to-End City Operations: Oversee the entire operations of multiple properties within the city. Ensure smooth day-to-day management and efficient service delivery to residents. Process Creation and Streamlining: Develop, implement, and refine operational processes for increased efficiency and consistency. Drive continuous improvements to elevate the overall operational standards. Cost Optimization: Monitor and manage operational budgets, identifying areas for cost reduction without compromising quality. Implement strategies to improve cost efficiency across all aspects of operations. Customer Delight: Drive initiatives to ensure high levels of customer satisfaction and a seamless living experience. Address and resolve resident issues promptly, fostering a positive and engaging community environment. Vendor Management: Manage relationships with vendors and service providers to ensure timely and quality service delivery. Negotiate contracts and maintain strong partnerships to support operational needs. Interested candidates can drop their resume at pragati.s@zolostays.com

1. Market Research and Demand Generation: a) Conduct thorough market research to identify high-potential regions and resorts/villas for onboarding. b) Drive demand generation strategies to attract asset owners to the platform. c) Analyze trends and competitor activity to strategically position Zolostays offerings in key destinations. d) Build a comprehensive database of asset owners and potential leads in target markets. 2. Onboarding New Resorts and Villas: a) Identify, approach, and onboard new resorts, villas, and other vacation assets to the Zolostays platform.b) Establish relationships with asset owners, property managers, and key decision-makers to discuss business opportunities. c) Articulate the value proposition of Zolostays platform to potential partners and ensure smooth onboarding processes. d) Work closely with internal teams to facilitate onboarding, property listings, and integration. 3. Networking and Relationship Management: a) Build and maintain a robust network of key contacts in the hospitality and vacation rental industry (resorts, villas, property managers, etc.). b) Act as a trusted point of contact for partners and foster long-term, mutually beneficial relationships. c) Attend industry events, conferences, and networking meetups to identify new leads and opportunities. d) Manage relationships with existing partners to drive retention, satisfaction, and repeat business. 4. Sales and Negotiation: a) Lead sales efforts and negotiations with resort and villa owners to onboard them to the platform. b) Develop customized proposals and presentations to win new business. c) Understand the pricing models and market dynamics to effectively negotiate terms with asset owners. d) Ensure agreements meet Zolostays strategic goals and are mutually beneficial for both Zolostays and the asset owners. 5. Growth and Revenue Targets: a) Meet or exceed quarterly and annual growth and revenue targets for onboarding new properties to the platform. b) Collaborate with marketing and sales teams to develop strategies for increasing bookings on onboarded resorts and villas. c) Continuously evaluate and optimize the onboarding process to ensure efficiency and effectiveness. 6. Performance Tracking and Reporting: a) Track and report on key performance metrics related to the onboarding process, including the number of properties onboarded, revenue growth, and partner satisfaction. b) Provide insights and feedback to leadership on the performance of the growth initiatives and market trends. 7. Cross-Functional Collaboration: a) Work closely with the Marketing, Sales, Operations, and Product teams to align on business strategies, optimize onboarding processes, and ensure smooth execution. b) Collaborate with the Customer Support and Operations teams to ensure high-quality experiences for asset owners and guests.

Responsible for the performance of floor boys. Organizes and facilitates the room making process. Daily allocation of rooms and deep cleaning tasks to team members. Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor. HK Supervisor will be responsible for checking 80 rooms daily with common area. Ensures that the entire operation is performed as per the laid down standards. Manage guest requests, including VIP amenities and communicating them to the relevant team members. Report maintenance issues to the R & M team. HK supervisor will be responsible for all the customers complaints and CSAT. Routine inspection of guest bedrooms to ensure they meet standards. Achieve positive outcomes from guest queries in a timely and efficient manner.

Job Designation : Corporate Sales Manager Job Location : Bangalore Experienced Required : Minimum 6 - 7 years Roles and Responsibilities - Drive end-to-end corporate sales for assigned Z Hotels (13 properties in a defined cluster) Acquire new clients through meetings, field visits, email campaigns, and referrals Build and nurture strong connects with Admin/HR/Travel Heads of mid- and large-sized companies Maintain a robust corporate pipeline for both individual bookings and long-term room blocks Execute 45 high-impact client interactions per day – site visits, negotiations, and closures Collaborate with property teams and revenue team for smooth onboarding and pricing alignment Submit weekly performance reports and forecast to the cluster head Map demand zones around the hotel (tech parks, corporate hubs, business cluster) Participate in city-level campaigns and support cross-cluster deals as needed Interested candidates can drop their resume at pragati.s@zolostays.com

We are seeking a candidate with proven experience in building and managing corporate relationships, as well as driving sales within the hospitality industry. The ideal candidate will have a strong background in corporate client acquisition and retention, with a particular focus on hotel sales. This role requires excellent communication skills, strategic thinking, and a results-driven approach to business development. Job Designation : Hotel - Corporate Sales Manager Job Location : Bangalore Experienced Required : Minimum 6 - 7 years Roles and Responsibilities - Drive end-to-end corporate sales for assigned Z Hotels (13 properties in a defined cluster) Acquire new clients through meetings, field visits, email campaigns, and referrals Build and nurture strong connects with Admin/HR/Travel Heads of mid- and large-sized companies Maintain a robust corporate pipeline for both individual bookings and long-term room blocks Execute 4–5 high-impact client interactions per day – site visits, negotiations, and closures Collaborate with property teams and revenue team for smooth onboarding and pricing alignment Submit weekly performance reports and forecast to the cluster head Map demand zones around the hotel (tech parks, corporate hubs, business cluster) Participate in city-level campaigns and support cross-cluster deals as needed

About Zolo ZoloStays stands out as the leading provider of managed co-living spaces in India, catering to the needs of both working professionals and students. With over $100 Mn funding from Nexus Venture Partners, IDFC Alternatives, and Mirae Asset, we are rapidly growing. Role & responsibilities Ensure an outstanding and smooth customer experience at all times. Greet guests with a friendly and courteous attitude. Handle inquiries, reservations, and guest concerns both in-person and over the phone. Use suggestive selling to boost occupancy and revenue. Supervise front desk operations and ensure adherence to SOPs. Train and support front desk team members. Quickly resolve guest issues and complaints to maintain high satisfaction. Coordinate with housekeeping and other departments for seamless service. Manage room allocation, billing instructions, and reservation updates. Operate EPBX, manage calls, and ensure guest safety procedures. Maintain updated front office log books and handle guest service during peak hours. Act as the point of contact in the absence of the Duty Manager/Front Office Manager.

Your role in detail: Ensure Outstanding customer experience at all times. Maintains a friendly, cheerful, and courteous demeanour. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Respond to telephone and in-person inquiries regarding reservations, hotel information,and guest concerns. Uses suggestive selling techniques to sell room nights, and increase occupancy and revenue. Supervise daily shift process ensuring all team members adhere to standard operating procedures. Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation. Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Adhere to company credit limit/floor limit policies. Allocate rooms to expected arrivals after checking the guests preferences and special requests.• Build strong relationships and liaise with all other departments especially housekeeping, reservations, etc. Operates the EPBX equipment, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb), and paging for in-house guests. Cross Check all billing instructions are correctly updated Supervise the front desk operations to ensure an optimal level of service and hospitality is provided to the guests. Performs other duties as assigned, requested, or deemed necessary by management. Ensure the Front office log book and the hotel log book are always updated and actioned upon. Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD. Assist all departments in servicing the guests during high volume periods. Takes responsibility in the absence of the Duty Manager / Front office manager

About ZeAssetz - ZeAssetz is on of Zolos Verticals. Zeassetz's goal is to make Real-Estate investment SMART (Simple, Managed,Affordable, Reliable & Transparent). Historically, real estate has been a great form of wealth creation, preferred by the rich and wealthy. We want to create a product that lowers the entry barrier and makes real-estate investment accessible to the masses. We are constantly working to minimize the cost of investment, giving you more options to invest in multiple assets and grow your wealth faster than ever before. Roles and Responsibilities - Converting Leads into prospects by Pitching the Pre Leased Real Estate Investment Product and Project Liaise with the Site Sales team and push prospects for Video presentations and Site visits Managing site visits, answering all relevant queries in the process, liaising with the Site Sales team for any clarification if needed Ensuring that prospects and customers are satisfied with their interaction at the time of meetings and site visits Updating Leads in CRM for every activity performed

Job Title: Front Office Associate / Executive Location: Bangalore Business Unit: Z Hostels by ZoloStays About ZoloStays ZoloStays is Indias leading co-living and managed accommodations provider, redefining the way people live, stay, and connect in urban India. With a strong presence across multiple cities, Zolo offers hassle-free living experiences to young professionals, students, and working individuals with a focus on comfort, security, and a vibrant community. About Z Hostels Z Hostels is an exciting new vertical under ZoloStays, specially designed to cater to backpackers, solo travelers, digital nomads, and budget-conscious explorers. Combining the energy of hostel culture with Zolos operational excellence, Z Hostels aims to deliver a clean, safe, and social experience for today’s modern travelers. Role Overview As a Front Office Associate/Executive at Z Hostels, you will be the face of our guest experience. You’ll play a key role in welcoming travelers, managing front desk operations, resolving guest concerns, and ensuring each visitor enjoys a smooth, safe, and memorable stay. Key Responsibilities: Welcome and greet guests with a friendly, courteous, and professional attitude. Handle all guest interactions including check-ins, check-outs, reservations, and inquiries—both in-person and over the phone. Ensure a seamless and outstanding customer experience at all times. Proactively resolve guest issues, feedback, and complaints to maintain high guest satisfaction. Coordinate effectively with housekeeping, maintenance, and other departments to ensure timely guest services. Manage room allocations, update reservations, and oversee billing instructions and payments. Maintain detailed and up-to-date front office logbooks and ensure smooth service during high footfall. Act as the go-to point in the absence of the Duty Manager or Front Office Manager. Key Requirements: Strong communication and interpersonal skills. Ability to stay calm under pressure and multitask effectively. Proficiency in reservation software and basic MS Office tools. Flexibility to work in shifts, including weekends and holidays. A guest-first attitude with problem-solving orientation. Why Join Z Hostels? Be a part of a young, fast-growing travel and lifestyle brand. Opportunity to grow with a new vertical in its early stages. Dynamic work culture with opportunities to interact with global travelers. Employee discounts, growth programs, and a community-first culture.