Area Manager

Job Description

Job Title : City Operations Manager Job Location : Pune Experience Required : Minimum 6 years About Zolo : ZoloStays stands out as the leading provider of managed co-living spaces in India, catering to the needs of both working professionals and students. With over $100 Mn funding from Nexus Venture Partners, IDFC Alternatives, and Mirae Asset, we are rapidly growing Key Responsibilities: End-to-End City Operations: Oversee the entire operations of multiple properties within the city. Ensure smooth day-to-day management and efficient service delivery to residents. Process Creation and Streamlining: Develop, implement, and refine operational processes for increased efficiency and consistency. Drive continuous improvements to elevate the overall operational standards. Cost Optimization: Monitor and manage operational budgets, identifying areas for cost reduction without compromising quality. Implement strategies to improve cost efficiency across all aspects of operations. Customer Delight: Drive initiatives to ensure high levels of customer satisfaction and a seamless living experience. Address and resolve resident issues promptly, fostering a positive and engaging community environment. Vendor Management: Manage relationships with vendors and service providers to ensure timely and quality service delivery. Negotiate contracts and maintain strong partnerships to support operational needs. Interested candidates can drop their resume at pragati.s@zolostays.com