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Front Office Associate

Front Office Associate

Naukri Hospitality Jobs

1 - 3 years

|

1 - 3 Lacs

Posted:1 hour ago| Platform:

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Skills Required

front desk customer service front office operations front office hotel management front office management receptionist activities guest handling sales telephone handling guest relations hospitality telephone operating guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Associate to join our team. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in front office operations.

Roles and Responsibility

Manage front desk operations, including handling customer inquiries and resolving issues.
Provide exceptional customer service, ensuring a positive experience for all guests.
Coordinate with other departments to ensure seamless service delivery.
Maintain accurate records and reports, including guest information and transaction details.
Develop and implement effective communication strategies to enhance customer satisfaction.
Collaborate with colleagues to achieve sales targets and improve overall performance.

Job Requirements

Proven experience in front office operations, preferably in hotels or restaurants.
Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
Strong problem-solving and analytical skills, with attention to detail and accuracy.
Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
Knowledge of hotel management systems and software applications, with the ability to learn new technologies.
Strong teamwork and leadership skills, with the ability to motivate and inspire others.

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