Job Discrepancies: Generate accurate and timely invoices. Ensure that invoices are sent to the appropriate parties and contain all relevant details for easy processing. Receive and record payments from customers via various payment methods, such as electronic transfers, credit cards, etc. Apply payments to appropriate customer accounts in the accounting system. Regularly review and monitor accounts receivable aging reports to identify outstanding invoices and overdue payments. Follow up with customers for timely payment collections. Proactively contact customers for payment reminders and follow-up on overdue invoices. Maintain a professional and customer-focused approach during collection efforts. Collaborate with relevant departments to ensure accurate billing and resolve issues promptly. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Education: Bachelor's (Required) Experience: Accounts receivable: 4 years (Required) Language: English (Required) Location: Andheri, Mumbai, Maharashtra (Required) Work Location: In person
Banquet Coordinator Duties and Responsibilities: Preparation of Banquet Event Orders and responsible for ensuring they are issued and distributed in a timely fashion. Prepare all typed materials like proposals, contracts, change forms, and all other inter-departmental forms accurately. Distribute Daily Events reports to ensure communication with all internal departments throughout the hotel. Answer banquet and outdoor catering sales inquiries and route them to the appropriate sales manager for handling. Monitor all correspondence to ensure it meets with Hotel policy and procedures. Respond within 24 hours to any Group, checking space/rates in the system and communicating to the respective Manager for further follow-up. Work closely with the Banquet Manager to ensure all aspects of the event have been cost-effective and serviced both clients and hotel needs. Tour, inspect, and monitor banquet rooms and presentations. Respond to requests for proposals for small meetings/events including set-up, food and beverage needs, rooms, and audio-visual needs. Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service. Ensure accurate follow-up and communication both internally and to the guest/client. Ensure that Opera Sales and Catering / Other Banqueting software are updated daily for all event space bookings. Ensure that all accounts are properly updated in the banqueting system. Ensure there are enough sales kits available for any customer visit. Ensure feedback received from the host/guests is passed on to all departments. Ensure a positive working relationship between all departments. Able to generate various reports from Banqueting systems and Excel to track group and event revenue etc. Arrange and manage familiarization / educational trips in line with business needs. Attending various trade shows and assigned sales trips with accurate follow-up reports. Follow up with the Sales Manager to obtain/confirm all event-related information promptly. Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow-up is done promptly. Maintain up-to-date activity and rate information for each account on the banqueting system. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Participate in daily business review meetings, sales meetings, and management meetings. Any other job related to banqueting assigned by the management. Job Types: Full-time, Permanent Pay: From ₹22,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Banquet Coordinator: 1 year (Required) Language: English (Required) Location: Andheri, Mumbai, Maharashtra (Required) Work Location: In person
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Job Types: Full-time, Permanent Pay: From ₹18,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Yearly bonus Experience: Hotel management: 1 year (Required) Language: English (Required) Location: Andheri, Mumbai, Maharashtra (Required) Work Location: In person
Dear Candidates, Please note this is purely for Mumbai based candidate and who has worked in Hotel Industry. Please others don't apply as it may get rejected. Job Description: Responsible to manage all aspects of maintenance staff on a daily basis. Directs, coordinates and performs routine, preventive and emergency interior / exterior maintenance and repairs to obtain optimum efficiency and economy of hotel operations. Directs the Engineering staff, accounting/budgeting, asset protection, inventory control and human resources. Familiar and complies with the hotels mission and standards in performing maintenance activities. Maximise maintenance team potential with a balanced focus on operations, guests, employee and owners satisfaction. Represents the engineering department during the daily HOD morning meetings. Prioritise, plan, scheduleassign and supervise the engineering department staff. Oversee the maintenance tasks, work orders and special projects ensuring timely and accurate completion. Respond to guest's maintenance needs promptly and ensure guests receive professional, efficient prompt and courteous service to hotel standards. Maintain the physical appearance and operational efficiency of the hotel including physical. mechanical, electrical, plumbing etc. Installation & maintenance of all equipment related to HVAC, DG Sets, Water treatment, FireSafetyetc Installation & maintenance of all equipment related to HVAC, DG Sets, Water treatment, FireSafetyetc. Ensure proper records are kept relating to all plant and equipment for the hotel including repair and service records. Prepare reports as required by the HousekeepingManager and General Manager. Ensure that stores have adequate stocks of materials, equipment and tools and are kept in a clean and safe environment. Take responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms. Attend all Facility Management/Property meetings as required, passing on necessary information to the maintenance team in regular junior staff meetings. Ensure the proper use and periodic maintenance of all equipment. Perform daily and weekly property document inspections. Ensure property, grounds, physical plant and work areas are maintained to standard and that all safety equipment and conditions are to code. Establish and maintain department equipment and supply inventory levels appropriate to property requirements Provide training to staff on supplies,inventory, maintenance and ordering procedures. Train engineering department staff on correct maintenance procedures and assists in repairs as needed. Maintain, monitor and test hotel's emergency and securitysystems, features like Fire Alarm, CCTV, baggage scanners etc. Discuss with GM / Owner / Department heads on maintenance status and inspection reports. Respond to corporate and management inquires. Develop, implement, and direct all emergency programs. Develop, implement and manage energy conservation programs for the property to minimise expenses. Coordinate with the equipment suppliers for AMC and any outstanding issues. Ensure maintenance staff is wearing proper uniforms with name tagand upholds hotels grooming and hygiene standards. Responsible for quality service, meeting/exceeding financial goals, shortand long term planning and day-to-day operations. Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹70,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Required) Experience: Hotel Operations: 8 years (Required) Language: English (Required) Location: Mumbai, Maharashtra (Required) Work Location: In person
Duties & Responsibilities of Steward Reporting to senior/captain to receive instructions for the shift and for any menu changes. Attending briefings conducted by the manager/senior captain. Setting the assigned tables and ensuring that the service area too is well stocked with linen, chinaware, glassware, etc. He sets up any special displays that may be used for the meal period. Greeting guests and assisting the host/hostess in seating guests. Filling water glasses, serving, beverages, answering questions about about menu items and making suggestions about dishes and drinks if the customer requests or desires. Taking orders on an order pad, giving over the order with specifications to the chefs with considerations to the timing of the preceding courses. A steward picks up all food and other required items from various stations. Serving food the serving dishes into the guest's plate. Replenishing water, beverages and other food items as and when required. Observing the guests in order to anticipate any additional request and to notice when the meal has been completed. After all the guests have finished each course and before the next one is served, the waiter/waitress should remove all soiled dishes. When guests have finished the meal, the table is cleared, reset and readied for the next customer. Performing any other tasks as directed by the captain. Candidates can walk-in for Interview with their updated CV at The Mirador Hotel, Chakala, Andheri (E), ONLY on Working days between 11:00 AM - 3:00 PM Job Types: Full-time, Permanent, Fresher Pay: From ₹17,000.00 per month Benefits: Food provided Health insurance Provident Fund Language: English (Required) License/Certification: Hotel Management Degree (Required) Location: Andheri, Mumbai, Maharashtra (Required) Work Location: In person
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Candidates May Walk in for Interview at: The Mirador Hotel, Chakala, New Link Road, Andheri (E) ANY Working days ONLY between 11:00 AM - 3:00 PM with their updated CV Job Types: Full-time, Permanent, Fresher Pay: From ₹18,000.00 per month Benefits: Food provided Health insurance Provident Fund Language: English (Required) License/Certification: Hotel Management Degree (Required) Location: Andheri, Mumbai, Maharashtra (Required) Work Location: In person