Banquet Coordinator Duties and Responsibilities: Preparation of Banquet Event Orders and responsible for ensuring they are issued and distributed in a timely fashion. Prepare all typed materials like proposals, contracts, change forms, and all other inter-departmental forms accurately. Distribute Daily Events reports to ensure communication with all internal departments throughout the hotel. Answer banquet and outdoor catering sales inquiries and route them to the appropriate sales manager for handling. Monitor all correspondence to ensure it meets with Hotel policy and procedures. Respond within 24 hours to any Group, checking space/rates in the system and communicating to the respective Manager for further follow-up. Work closely with the Banquet Manager to ensure all aspects of the event have been cost-effective and serviced both clients and hotel needs. Tour, inspect, and monitor banquet rooms and presentations. Respond to requests for proposals for small meetings/events including set-up, food and beverage needs, rooms, and audio-visual needs. Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service. Ensure accurate follow-up and communication both internally and to the guest/client. Ensure that Opera Sales and Catering / Other Banqueting software are updated daily for all event space bookings. Ensure that all accounts are properly updated in the banqueting system. Ensure there are enough sales kits available for any customer visit. Ensure feedback received from the host/guests is passed on to all departments. Ensure a positive working relationship between all departments. Able to generate various reports from Banqueting systems and Excel to track group and event revenue etc. Arrange and manage familiarization / educational trips in line with business needs. Attending various trade shows and assigned sales trips with accurate follow-up reports. Follow up with the Sales Manager to obtain/confirm all event-related information promptly. Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow-up is done promptly. Maintain up-to-date activity and rate information for each account on the banqueting system. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Participate in daily business review meetings, sales meetings, and management meetings. Any other job related to banqueting assigned by the management. Job Types: Full-time, Permanent Pay: From ₹22,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Banquet Coordinator: 1 year (Required) Language: English (Required) Location: Andheri, Mumbai, Maharashtra (Required) Work Location: In person

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Job Types: Full-time, Permanent Pay: From ₹18,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Yearly bonus Experience: Hotel management: 1 year (Required) Language: English (Required) Location: Andheri, Mumbai, Maharashtra (Required) Work Location: In person