Front Desk Receptionist

Job Title:

Location:

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Salary:

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Job Overview:

Front Desk & Admin Executive

As the first point of contact, you must possess excellent communication skills in both English and Hindi.

Key Responsibilities:

1. Front Desk & Reception Management:

• Greet and welcome guests/clients with a professional and helpful attitude.
• Answer, screen, and forward incoming phone calls (EPABX system knowledge is a plus).
• Manage the visitor logbook and issue visitor badges.
• Handle incoming and outgoing couriers/mail and distribute them to the relevant departments.
• Maintain the reception area to ensure it is clean, tidy, and presentable at all times.

2. Travel Desk Operations:

• Handle end-to-end travel bookings for management and staff (Flights, Trains, and Buses).
• Coordinate hotel accommodations and cab bookings for domestic and international travel.
• Negotiate with travel agents and vendors to get the best corporate rates.
• Maintain travel records and process travel expense reports for reimbursement.

3. Office Administration:

• Supervise housekeeping staff to ensure office cleanliness and hygiene.
• Manage inventory for office stationery, pantry supplies, and medicines; place orders when stock is low.
• Assist in scheduling meetings and organizing conference rooms.
• Coordinate with vendors (electricians, plumbers, internet providers) for office maintenance.

4. Documentation & Reporting:

• Draft basic letters, emails, and internal notices.
• Maintain digital and hard copy filing systems.
• Use

  MS Excel

  to create basic expense reports, attendance logs, and inventory trackers.

Requirements:

• Education:

  Bachelor’s degree in any stream.

• Experience:

  Minimum

  2 years

  of experience in a Front Desk, Receptionist, or Admin role.

• Language Skills:

  Fluent in English and Hindi

  (Verbal and Written) is mandatory.

• Technical Skills:

  Working knowledge of

  MS Word

  (formatting letters) and

  MS Excel

  (basic formulas and data entry).

• Personality:

  Well-groomed, professional appearance, and a polite demeanor.

• Soft Skills:

  Strong multitasking abilities, time management, and the ability to work under pressure