Front Desk Executive

Department:

Location:

Reports To:

Target Accountability:

Salary: 18000 - 25000 in hand + incentives (on achieving the Target)

Timings: Morning (8am-5pm), Evening (1pm-10pm)

Address: A block, Sector-09, Amco tower (Head-office)

Job Overview

membership sales, referral sales, and renewal sales

This is a performance-driven role with attractive incentives based on target achievement.

Key Responsibilities

1. Membership Sales (Primary Responsibility)

• Convert walk-ins, leads, trial sessions, and inquiries into membership sales.
• Present membership plans, PT packages, offers, and promotions clearly and confidently.
• Achieve

  monthly sales targets of ₹3–5 Lakhs

  through consistent performance.

2. Referral Sales

• Drive member-to-member referrals through relationship building.
• Run referral campaigns to increase new memberships.

3. Renewal Sales

• Follow up with members for timely renewals.
• Maintain strong rapport with existing members to increase retention.

4. Lead Management & Follow-ups

• Handle all incoming leads from CRM, calls, WhatsApp, and walk-ins.
• Ensure timely follow-ups and daily pipeline tracking.
• Update CRM with accurate entries and follow-up status.

5. Center Target Contribution

• Support the overall center revenue target along with the sales team.
• Work closely with trainers, front desk, and marketing for campaigns.

Skills Required

For Experienced Candidates

• Proven track record of achieving sales targets in fitness, retail, hospitality, or telecom industries.
• Strong negotiation, closing skills, and objection handling.
• Sales-driven, confident, and high-energy personality.

For Freshers

• Good communication and interpersonal skills.
• Presentable, confident, and eager to learn.
• Passionate about fitness and customer service.

Key Competencies

• Target-driven and result-oriented
• Strong communication and persuasion
• Positive attitude & willingness to work in a fast-paced environment
• Consistent follow-up and disciplined work habits
• Customer-first mindset

Qualifications

• 12th Pass / Graduate
• 0–3 years of experience in sales (fitness sales preferred, but not mandatory)