Front Desk Executive

School:

Location:

Key Responsibilities

Front Office Management

• Welcome and assist parents, students, and visitors in a polite and professional manner.
• Handle incoming calls, enquiries, and provide accurate information about the school.
• Maintain visitor records and ensure proper security protocols for entry/exit.
• Manage reception cleanliness, display boards, and front office materials.
  

Administrative Support

• Assist in preparing letters, notices, and general communication as required.
• Maintain student attendance records, late arrival entries, and gate passes.
• Support in managing school documents, files, and confidential records.
• Coordinate courier services, mail dispatch, and inward/outward registers.
  

Parent Interaction & Support

• Address parent queries or route them to the appropriate department/teachers.
• Provide appointment scheduling support for Principal/Coordinator.
• Assist parents with admission queries, form distribution, and documentation.
  

Coordination & Communication

• Communicate important messages to staff and departments promptly.
• Coordinate with transport, admin, and academic teams as needed.
• Support in organizing school events, meetings, and orientations.
  

Required Qualifications & Skills

• Graduate (preferred).
• Good communication skills in English and Hindi.
• Pleasant personality with strong interpersonal skills.
• Proficiency in MS Office (Word, Excel, Email).
• Ability to multitask and handle stressful situations calmly.
• Prior school front desk experience preferred.
  

Work Ethics & Behaviour

• Professional grooming and punctuality.
• Confidentiality and integrity in handling school information.
• Positive attitude and ability to work in a team environment.